SERVICES of the FUTURE

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Part I
New telco
infrastructure+Services of the
future
Content
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2 New telco infrastructure (2h)
2.1 NGN/IMS: enabling new services
2.2 IMS basics (VoIP, SIP, QoS)
3 Services of the future (2h) (Service offering from
telcos and third parties: main convergent
advanced and innovative telecommunications
services&applications.
3.1 Location and context aware mobile services
3.2 Application sectors (eg. connected car,
enterprise, healthcare, digital home,
communications, services over handsets…)
3.3 Sample research lines and projects
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Ideate the
SERVICES of the FUTURE
Years before the competitors
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Pioneer services
pioneros Telefónica
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Telco services
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Major services
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Fixed Telephony
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Internet (broadband)
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Television
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Mobile Telephony
Sample available products:
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Commercial bundles: Duo, Trio
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Voice: line rental, flat fees for domestic traffic
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Fixed broadband: ADSL: 6Mbps, 10Mbps, Futura fiber services: 30&100Mbps
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Mobile broadband: HSDPA: 3,6/7,2/14,4 Mbps ->LTE
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Imagenio (IP-TV) and satellite TV ->HD
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Mobile VAS: ringbacktones,…
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ICT Services
Segments
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Residential
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Business
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Corporations
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Mobile (Latam)
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The services of the future
Evolution towards an environment centered
around the user
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Services with friendly interfaces and very easy to use
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Services adapted&customized to the necessities, tastes and
preferences of each particular individual
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Ubiquos services that will be able to be used in any place
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Unique User Experience, integrated and convergent
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Multidevice services with multimodal interfaces
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Services of bidirectional super-broadband without limitations
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Technologies
 Mobility: IMS services(Mashups Communications/External Interfaces in NGN, SCIM
(Service Broker), Virtual Identitiy(VID)), Smartphones, prosumer mobiles
— Usability: user experience, emotional interfaces, multi-sensorial interfaces
(haptics, olfaction, taste), BCI, web interfaces (Ajax, Google Gears,…),
augmented reality
 Personal Communication: FMC, NGG/Overlays (high escalability), Service
Virtualization, Social Technologies in Services (eg. Communications cathegorization),
MANET communications , Voice Call Continuity (VCC 3GPP), Video Share (GSMA),
domestic node (femtocell), IP Messaging (CPM, MSRP, XMPP), Presence(PIDF),
Network addressbook (XDM)
 Ambient Intelligence: Indoor positioning (RFID, NFC…), service personalization
(proactive/intelligent), Wearable computing
— Automotive
 Home: domotic nets (protocols and sensors), residential gateway, device
autoconfiguration, remote assistance (TR-069, UPnP), entertainment (Lego Mindstorms,
LeJOS) and assistive robotics (iRobot, Microsoft Robotics Studio)
 Enterprises: Web X.0, Software as a Service, Grid computing, ESB (Enterprise Service
Bus), Semantic Web, NFC & BiDi, BPM, RSS, Mesh networks, energy savings
 Teleassistance: tele-rehabilitation, PACS
 Services: service engineering, service description&composition&semantics (service
orchestration/coordination), service personalization and context awareness, service
discovery, IMS&WS(Web Service) services, distributed services (without platforms: on
top of service oriented infrastructures or net-overlays)
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3.1 Location based services (LBS)
Technologies:
•GPS
•mobile network
•indoor location
•RFID (short-range objects)
Some examples of location-based services are1:
•Requesting the nearest business or service, such as an ATM or restaurant
•Turn by turn navigation to any address
•Locating people on a map displayed on the mobile phone
•Receiving alerts, such as notification of a sale on gas or warning of a traffic jam
•Location-based mobile advertising
•Asset recovery combined with active RF to find, for example, stolen assets in containers
where GPS wouldn't work
IEEE Pervasive Computing magazine:
See where your friends are right now
http://www.google.com/intl/en_us/latitude/intro.html
Portable Navigation Devices (PNDs)
(1) Wikipedia
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3.2 Application sectors
Individual services. These include aspects of mobility and customization. Our activities
have recently been focused on the automobile of the future and technologies related to
environmental intelligence. Based on the convergence of all different types of
communications, Telefónica I+D is now studying the way in which users interact with these
services so that they can be adapted to suit our clients' needs.
Enterprise services: Large companies and SMEs. We have set up several new lines of
activity centred on designing advanced work places and the future intelligent office.
Customization and interaction are the most important innovations.
Home services. Our activity is based on applying new possibilities for entertainment and
comfort offered by communications to the digital home.
E-health services: Our activities focus on designing new services for remote assistance
and rehabilitation, home hospitalization, remote collaboration between medical
professionals and services for the disabled. We make innovative use of IT by offering these
services in a network-centric way after they have been adapted to the different client
groups' needs according to criteria of accessibility and e-inclusion.
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Domotics
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3.3 Amigo
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Ambient Intelligence for the Networked Home Environment
R&D of interoperable middleware for a networked home environment which embraces
current CE, PC, mobile and home automation domains
R&D of intelligent user services which clearly show the benefits of home networking
over what is available today applying a user-centric approach
Guarantee interoperability within this home system between services even with the use
of heterogeneous networking and diverse devices
Guarantee automatic dynamic configuration of the networked home system
TELEFÓNICA I+D
© 2008 Telefónica Investigación y Desarrollo, S.A. Unipersonal
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EnComPAs
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Enabling Community Communications-Platforms and Applications
Initiative to speed up the deployment of new networked products and advanced
applications or
services at home through the residential gateway and home management platform.
2 Different dimensions: Technical (application, service provisioning platforms) + User
(personal, creative, social and interactive applications)
Integration and validation (technical, social…) through a Pan-European laboratory, user
experiences and Field trials.
Target users: residential customers, Small Office Home Office (SOHO) and 3rd party
application vendors
TELEFÓNICA I+D
© 2008 Telefónica Investigación y Desarrollo, S.A. Unipersonal
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ePerSpace
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Towards the era of personal services at home and everywhere
ePerSpace aimed at significantly increasing the user acceptance of networked
audiovisual systems at home and anywhere
ePerSpace developed value-added personalised networked services for the Home user
(in and out the Home)
ePerSpace solved some interoperability problems in personalisation data exchange,
service and context adaptation, management of service platforms.
TELEFÓNICA I+D
© 2008 Telefónica Investigación y Desarrollo, S.A. Unipersonal
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C@R
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Collaboration @ Rural
C@R aims to improve rural sector companies and workers efficiency and productivity
 By introducing ICT technologies enabling collaborative environments (CWE).
 Demanding advanced networking frameworks works.
Rural ICT market as a great opportunity
 Qualified Population in Rural areas expected to increase.
 Rural Traditional Activities (Fishery, Forestry …) & Emerging Activities
(e-tourism, SMEs incubators).
 From Universal Access to New Business Models in Rural and Remote Areas.
TELEFÓNICA I+D
© 2008 Telefónica Investigación y Desarrollo, S.A. Unipersonal
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Daidalos
Designing Advanced network Interfaces for the Delivery and Administration
of Location independent, Optimized personal Services
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In a world where mobile and wireless technologies and services and growing up quickly,
DAIDALOS provides pervasive services through heterogeneous networks. It integrates
WLAN (802.11), 802.16, DVB-T/S/H, TD-CDMA, Ethernet (802.3) and Bluetooth based
on a pure IP(v6) network to the edge
Give customers a diverse range of personalized services seamlessly and pervasively
supported by the underlying technology
Establish mobility via an open, scalable and seamless integration of complementary
heterogeneous network technologies including broadcast, ad-hoc, moving and sensor
networks
TELEFÓNICA I+D
© 2008 Telefónica Investigación y Desarrollo, S.A. Unipersonal
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3D Video
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In the edge of the technology: Assess technical and commercial viability of 3D
multimedia services.
Collaborating with CE leaders with state of the art terminals: multi-terminal support
(3 different terminals: 2D, 3D with and without special glasses) but always backward
compatible with IPTV 2D systems and prototypes of new mobile terminals with 3D
displays.
The system is based on a modular, scalable, embedded real time architecture using
open-source video components.
TELEFÓNICA I+D
© 2008 Telefónica Investigación y Desarrollo, S.A. Unipersonal
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MYCAREVENT
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MYCAREVENT aims to provide a platform to allow independent workshops, road
assistance companies and drivers access to specific technical information from the main
European vehicle OEMs.
The project is focused around the different possibilities that the diffusion of this
information offers in the assistance to drivers in the event of a breakdown.
Members of the consortium were selected because of their potential implication in the
chain of value for the exploitation of the services derived from the project, and their
capacity to contribute to the success of the project.
TELEFÓNICA I+D
© 2008 Telefónica Investigación y Desarrollo, S.A. Unipersonal
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e-SENSE
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Capturing Ambient Intelligence for Mobile Communications
through Wireless Sensor Networks
The project deals with Wireless Sensor Networks (WSN), as building block of the
Ambient Intelligence concept and business.
 A WSN is a network of small nodes. Each node captures parameters from the
environment or context, processes them and then forwards them towards a
gateway by means of its radio transceiver
 In a WSN the nodes are small and cheap, self organize and forward the packets
(signals) towards the gateway by hopping them from a node to another
 Data can be used for the provision of novel context-based services
TELEFÓNICA I+D
© 2008 Telefónica Investigación y Desarrollo, S.A. Unipersonal
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WIDENS
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Wireless Deployable Network System
To design, prototype and validate a vertically integrated rapidly deployable and scalable
communication system for future public safety, emergency and disaster applications.
Create a wireless ad hoc network for Public Safety. This network allows to meet the
Public Safety system requirements regarding to robustness, reconfigurability,
performance,
QoS, security and interoperability with existing systems.
TELEFÓNICA I+D
© 2008 Telefónica Investigación y Desarrollo, S.A. Unipersonal
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AKOGRIMO
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Access to Knowledge through the Grid in a Mobile World
Akogrimo will produce a breakthrough in current practices for Grids with the creation of a
distributed, mobile and pervasive environment to make it a business proposition for
Telecom
Operators and Service Providers
 Mobile Dynamic Virtual Organisations
 Service and quality levels
 Execution environment & Cross organisational AAA
 Enable cross-layer co Context propagation and adaptive Workflows
operation
 Mobility support: different
levels, core & services
TELEFÓNICA I+D
© 2008 Telefónica Investigación y Desarrollo, S.A. Unipersonal
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ATICA (COLABOR@)
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Collaborative working environment for Healthcare professionals located at
different hospital sites, for Primary attention as well as specialists.
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Integration with HIS hospital and EHR access for patients, using standards
HL7, IHE & DICOM.
TELEFÓNICA I+D
© 2008 Telefónica Investigación y Desarrollo, S.A. Unipersonal
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MARTA-connected car
The Project MARTA has as its principle objective to study the scientific bases and
technologies of transportation for the 21st century that will lead to an ITS
(Intelligent Transportation System). The areas of focus for the Project include
safety, efficiency, and sustainability. These issues impact society in general and
are represented by global challenges in term of traffic congestion, safety, and the
environmental impact of transportation.
Specifically the objective of MARTA is to foster research and development in
communication between vehicles and to the infrastructure to develop
technological solutions that will improve transportation. These intelligent systems
of the future will contribute to reduce traffic congestion, reduce accidents, and in
the event of an accident automatically contact the Emergency Services. Applied
correctly the technology also exists to provide a more efficient and sustainable
forms of transportation that reduce its environmental impact. In general terms
MARTA will cover communication protocols, vehicle and infrastructure equipment,
human-machine interface (HMI), services for the end-users, and methodologies to
increase the efficiency in the traffic infrastructure as it relates to the motor vehicle
http://www.cenitmarta.org
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AmiVital: Personal digital environment for health
and wellbeing
The objective of AmIVital is to develop a new generation
of technology and tools of information and
communications for the design, implementation and
operation of devices of Environmental Intelligence (AmI)
whose aim is to obtain services and personal supports of
the independent life, the well-being and the health. These
objectives are integrated totally in the European
Atmosphere concept of Vital Aid (AAL, Ambient Assisted
Living)
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VISION
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This project has the objective to develop a new system of
communication that allows to transmit the sensation of real presence,
so that that the separated people by great distances perceive the
sensation to physically be meeting in a same place. The development
of the systems of communication with presence sensation, will
contribute to a great extent to the reduction of the use of the transport,
replacing them by virtual communications that nevertheless offer the
same sensations that a actual encounter. These new capacities in the
communication systems open the doors to new forms of professional
relation as well as personal. It will make possible one improves
already in the social and familiar relations that they will even favor the
interpersonal encounter between separated people by great distances.
In order to obtain this, the project will be centered in the investigation
of the technologies that allow the development of the new systems of
communication.
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MIO
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European projects
IP Conferencing with Broadband Multimedia over GEO
Satellites
Ref: IST-2000-31110. European Commission IST FP5
2001-2003. EC Funding: 1.587.000 €.
Multimedia Networking
Ref: FP6-507452. European Commission IST FP6 20032005. EC Funding: 15.700.000 €
Satellite-based Communications Systems within IPv6
networks
Ref: FP6-26950. European Commission IST FP6 20062007. EC Funding: 4.250.000 €
Open Platform for User-centric Service Creation and
Execution
Applications Layer QoS in DVB-RCS Systems
Ref: ESA AO4694. European Space Agency projects.
2005-2006. Total Budget: 150.000 €
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PhDs
•ARQUITECTURA PARA LA PROVISIÓN DE CALIDAD DE SERVICIO
EXTREMO A EXTREMO CON SISTEMAS SATÉLITE BASADOS EN DVB-RCS
•CONTRIBUCIÓN AL ESTUDIO DE LA CALIDAD DE SERVICIO EN
COMUNICACIONES DE VOIP: PROVISIÓN, ANÁLISIS DE PARÁMETROS Y
NUEVAS METODOLOGÍAS DE EVALUACIÓN. APLICACIÓN A VOWLAN
•CONTRIBUCIÓN AL ESTUDIO DE QOS PARA SERVICIOS MULTIMEDIA EN
TIEMPO REAL SOBRE REDES IP. PROPUESTA PARA LA ADAPTACIÓN DE
SATÉLITES GEOESTACIONARIOS PARA LA PROVISIÓN DE ESTOS
SERVICIOS
•ESTUDIO SISTEMÁTICO SOBRE EL MANTENIMIENTO PREVENTIVO DE
REDES HFC Y EL RENDIMIENTO DE LAS APLICACIONES DE INTERNET A
TRAVÉS DE REDES HFC
•CONTRIBUCION AL ESTUDIO DE LAS REDES DE ACCESO DE BANDA
ANCHA POR CABLE Y POR RADIO. PROPUESTA PARA EL MODELADO DE
LOS CANALES DESCENDENTE Y ASCENDENTE DE REDES HFC
•ARQUITECTURA Y PROTOCOLOS PARA IMPLEMENTACIÓN DE
SERVICIOS CONTEXT-AWARE EN REDES CONVERGENTES BASADAS EN
IMS
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TIT (DEA): Supervised Research Assignments
•Personal Multimedia Communications in Residential Environments.
•QoS Provisioning for DVB System
•Session Control and QoS Management in Packet Networks
•VoIP en Redes Wireless (802.11 y 802.16). Estudio de Capacidad de un Acceso
802.16-2004
•Traffic Modelling for Real Time Applications
•Introducción a la creación de servicios orientada al usuario: nuevos paradigmas
y tecnologías
•Voice Call Continuity (VCC): Handover entre redes GSM e IMS
•Architecture for next-generation Satellite Systems with IPv6 and DVB
•Devices communication in a distributed environment
•Network and service management
•Internal Control Framework applied to enterprise IT Service Desk. Modeling of
controls with BPMN
•Mecanismos de provisión de QoS extremo a extremo a nivel IP en redes NGNIMS
•Entorno de Ejecución de Servicios Compuestos por el usuario en la Web 2.0.
•Descubrimiento de servicios orientado al usuario en un entorno móvil
•Video-based architecture to deliver virtualized desktop sessions
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Research Areas
•Quality of service (QoS) for multimedia
•Next Generation Network and Services
•Traffic engineering
•Broadband access networks
•Service Delivery Platforms
•QoS satellite architecture
•Network security and privacy engineering
•Service Engineering. SOA and Web Services
•Context-aware systems
•Virtualization and middleware
•Semantic characterization and Inference
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