e-SENS pilot on the use of
EIRA and the Cartography
Tool
ISA Programme Action 2.1 and Action 2.14
7-8 January 2015
Workshop
Workshop
Agenda 7 January
Time Topic
08:30
09:00
09:10
09:30
10:00
11:00
11:15
11:45
13:00
14:30
14:45
16:30
16:45
18:00
19:00
Registration and coffee
Welcome – Raul Abril, European Commission, ISA Programme
Round table – All participants
Overview of e-SENS WP6 – Klaus Vilstrup Pedersen, e-SENS
Overview of the EIRA – Raul Abril, European Commission, ISA Programme
Coffee break
Work session on the EIRA – Max Stahlecker
Lunch – all (MO34)
Work session SAT eID part I (Design Solution Architecture use case)
Coffee break
Work session SAT eID part II (Design Solution Architecture use case)
Coffee break
Work session SAT eID part III (Design Solution Architecture use case)
Closing and end
Dinner (at own expense)
Workshop
Agenda 8 January
Time Topic
08:30
09:00
09:10
09:20
09:30
11:00
11:15
12:15
13:30
15:00
Registration and coffee
Overview – Raul Abril, European Commission, ISA Programme
Recap of previous day- summary of SAT results and link to Cartography session
Coffee break
Cartography Tool in practise – Debora Di Giacomo
Coffee break
Collecting data for the Cartography Tool
Lunch
Document Interoperability Solutions use case – work session
Closing and end
Round table
Welcome
Rules and objectives
E-SENS Pilot of EIRA and CarTool
Rules of engagement and objectives
•
Rules of engagement:
•
One-month period
• e-SENS takes a leading role
•
EIA and CarTool support team in an active coaching role
•
Objectives: pilot two use cases of the EIRA and CarTool o Design Solution Architecture Template (SAT) use case:
• eID
• eSignature
• eDelivery
• eDocument o Document Interoperability Solutions use case
7
E-SENS Pilot of EIRA and CarTool
Workshop objectives
1. Attain a common understanding about EIRA and CarTool
2. Plan the work
3. Get a lot of the work done already
8
Workshop on EIRA (1/2)
Expected Outcome
1. Update of the e-SENS eID SAT making it more consistent with the EIRA:
1.
http://wiki.ds.unipi.gr/display/ESENS/SAT+-+e-ID
2. Add selected ABBs (and agreed definitions) that form the e-ID SAT to the wikipage
3. Add interoperability specifications, requirements, and agreed definitions
4. Add four views to structure the SAT
5. Update/complement the Archimate diagrams
9
Workshop on EIRA (2/2)
Expected Outcome
2. An aligned glossary of terms between the EIRA and the e-SENS reference architecture
1.
http://wiki.ds.unipi.gr/display/ESENS/Glossary
2. Filling it the definition of ABBs into the glossary from the eID SAT
3. Adding common terminology (between EIRA and e-SENS) to the glossary in place
3. Preliminary evaluation (informal)
1. Validate the pilot evaluation criteria (see also evaluation form for the e-
SENS pilot: https://ec.europa.eu/eusurvey/auth/login
2. Provide informal feedback (preliminary)
10
Pilot evaluation criteria
• Demonstrate that the usage of the EIRA and/or Cartography Tool provides value.
• The benefit(s) of the use case was documented and understood
• The outcome was in line with the expected benefit(s) of the use case
• Your perception of the EIRA’s and/or Cartography Tool’s value during the pilot was well understood
• Your perception of the EIRA’s and/or Cartography Tool’s value beyond the pilot was well understood
• Test EIRA and/or Cartography Tool use cases.
• The use case documentation (including its expected result) was available and, if needed, updated with the gained insight from the pilot
• Each use case step was documented and understood
• Sufficient resources, tools and support were provided to apply the use case
• Each use case step was performed
• The outcome was in line with the expected use case result
• All feedback with regard to the usability, enhancement or non-existence of the applied uses case, the EIRA and the CarTool has been captured and, if applicable, managed as change requests
• Further contribute to the enhancement of the EIRA and Cartography Tool based on the pilot experiences.
• The importance of the feedback on the EIRA and CarTool was understood
11
Overview of e-SENS WP6
Klaus Vilstrup Pedersen, e-SENS
Overview of the EIRA
Raul Abril, European Commission
Outline
01 The European Interoperability Reference Architecture (EIRA)
02 Context and Positioning of the EIRA
03 Objectives and use cases
04 Solution Architecture Templates
05 Summary
14
Overview
• A four-view reference
architecture for delivering digital public services
• Aligns with the EIF and TOGAF
• Defines minimal capabilities for
cross-sector and/or cross-border interoperability using the most
salient Architecture Building
Blocks
• Common terminology to achieve a minimum level of coordination
• Endorsed by the ISA Coordination group
01 02 03 04 05
The European Interoperability
Reference Architecture (EIRA)
15
The EIRA
Overview
European Interoperability Architecture (EIA) – Reference Architecture
Archimate modelling notation legend: active structure element behaviour element passive structure element
Overview
Information System
Development Reference
Architecture
National Reference
Architecture
Other Reference
Architectures
01 02 03 04 05
The European Interoperability
Reference Architecture (EIRA)
16
The EIRA
01 02 03 04 05
The European Interoperability
Reference Architecture (EIRA)
Legal layer
European Interoperability Architecture (EIA) – Reference Architecture
Archimate modelling notation legend: active structure element behaviour element passive structure element
Legal View
Public Policy Cycle
Definition of Public
Policy Objectives
Formulation of Public
Policy Scenarios
Impact Assessment
Public Policy
Implementation
Public Policy
Evaluation
Approach
Public Policy
Mandate
EU level National level Sub-National level
Binding Instrument
Non-binding
Instrument
Binding Instrument
Non-binding
Instrument
Financial Resource
Implementing
Guideline
17
The EIRA
01 02 03 04 05
The European Interoperability
Reference Architecture (EIRA)
Organisational layer
Archimate modelling notation legend:
Organisational View
Organisational
Policy is a source of
Organisational
Procedure is a source of
Business Rule
Organisational
Structure
Public Policy
Business
Process Model
Interoperability
Collaboration
Agreement
Citizen
Service
Catalogue documents
User signs signs
European
Business Public
Administration accepts
Interoperability
Service
Agreement proposes consumes offers
Service Delivery
Model
National
Service
Provider signs
Aggregated Public
Service
Sub-National signs
Interoperability
Provider
Agreement
Public Service documents
Business Process
Business Information Exchange
Business Transaction
Basic Public Service
Business
Information
Entity applies to applies to
18
The EIRA
01 02 03 04 05
The European Interoperability
Reference Architecture (EIRA)
Semantic layer
European Interoperability Architecture (EIA) – Reference Architecture
Archimate modelling notation legend: active structure element behaviour element passive structure element
Semantic View
Public Policy influences
Data Policy applies to
Security & Privacy
Policy
Business
Information Entity
Licensing &
Charging Policy
Business Rule Service Catalogue
Business Process
Model
Representation
Data documents
DataSet DataSet Catalogue
Data Entity
Data Model Reference Data
Metadata
Management Policy
Identifier Schema
Controlled
Vocabulary
Code list
19
The EIRA
01 02 03 04 05
The European Interoperability
Reference Architecture (EIRA)
Technical View - Application
European Interoperability Architecture (EIA) – Reference Architecture
Archimate modelling notation legend: active structure element
Technical View - Application behaviour element passive structure element
User
Public Policy
Public Service
Human System
Data
Specification
Operational
Procedure
Configuration
Management
Test Service
Test
Component
Test Scenario
Test Report
Human Interface
Machine to
Machine Interface
Service Discovery
Service
Service
Discovery
Component
Choreography
Service
Orchestration
Service
Business
Process
Management
Component
Messaging Service
Collaboration
Component
Audiovisual
Service
Data Routing
Service
Data Routing
Component
Data
Transformation
Service
Data
Transformation
Component
Data Validation
Service
Data Validation
Component
Data Exchange
Service
Data Exchange
Component
Business Analytics
Service
Business
Intelligence
Component
Business
Reporting Service
Forms
Management
Service
Forms
Management
Component
Records
Management
Service
Record
Management
Component
Document
Management
Service
Content
Management
Service
Content
Management
Component
Metadata
Management
Service
Metadata
Management
Component e-Archiving service e-Archiving component
Administration and Monitoring
Service
Lifecycle
Management
Service
Administration
Component
Partner
Management
Service
Partner
Management
Component
Access
Management
Service
Access
Management
Component
Audit
Service
Logging Service
Audit and
Logging
Component
20
The EIRA
Technical View - Infrastructure
European Interoperability Architecture (EIA) – Reference Architecture
Archimate modelling notation legend: active structure element behaviour element passive structure element
Technical View - Infrastructure
Interoperable
European
System
Public Policy e-Signing Service e-Signature
Validation Service e-Signature
Component
Identity
Management
Service
Identity
Management
Component
Trust
Management
Service
Trust
Management
Component e-Payment
Service e-Payment
Component
Machine
Translation service
Machine
Translation
Component
Public Network
Networking
Service
Network
Hosting Service
Hosting Facility
Secure Access
Storage
Processing
Private Network
Private Hosting
Facility
Public Hosting Facility
01 02 03 04 05
The European Interoperability
Reference Architecture (EIRA)
21
The EIRA
01 02 03 04 05
The European Interoperability
Reference Architecture (EIRA)
The EIA Community on Joinup http://joinup.ec.europa.eu/asset/eia/description
22
Outline
01 The European Interoperability Reference Architecture (EIRA)
02 Context and Positioning of the EIRA
03 Objectives and use cases
04 Solution Architecture Templates
05 Summary
23
Context of the EIRA
01 02 03 04
Context and Positioning of the EIRA
05
European Interoperability Strategy (EIS)
Governance and strategy
European Interoperability Framework (EIF)
Framework and principles
European Interoperability Reference Architecture (EIRA)
Guidelines and Implementation
24
Alignment between
EIF and EIRA
EIF
Framework
01 02 03 04
Context and Positioning of the EIRA
05
EIRA
Guidelines
25
Positioning the EIRA
01 02 03 04
Context and Positioning of the EIRA
05
EIRA provides a common core of context-neutral architecture building blocks
Solution Architectures: e.g.
Automatic Information Exchange,
FATCA, VIES, …
Domain Reference Architectures: e.g. Taxation Reference
Architecture Framework
Core Reference Architecture:
EIRA – minimal cross-sector interoperability
EIRA
Core
1.
EIRA: context-neutral architecture building blocks (ABBs). Focused on interoperability.
2.
Reference architecture for a domain: domainspecific architecture building blocks. Minimum agreements for taxation.
3.
Solution architecture: specific solution designed using a domain-specific architecture
26
Reference architecture
01 02 03 04
Context and Positioning of the EIRA
05
What does a reference architecture consist of?
• Architecture principles: a minimum set of principles (e.g. EIF principles: subsidiarity, proportionality, multilingualism, reusability, …)
• Architecture building blocks: a minimum set of ABBs that capture fundamental requirements cross-border/cross-sectoral solutions
• Public service reference model: generic public services (types)
• Common glossary: relevant definitions (multi-lingual) of core business information entities
• Business process reference models: generic, high-level, inter-organisational process models
(choreography)
• Application service reference model: generic application services (e.g. tax calculation).
• Catalogue of standards and interoperability specifications: a minimum set of common standards structured according to the EIRA architecture building blocks
• data model: e.g. common reporting standard, XBRL, XML
• e-Signature: e.g. XaDES
• Federated authentication: SAML protocol
• Cartography of reusable SBBs: a minimal cartography of existing reusable solution building blocks
(SBBs) described according to the EIRA architecture building blocks (ABBs).
27
Positioning the EIRA
01 02 03 04
Context and Positioning of the EIRA
05
EIRA’s positioning within the Enterprise Continuum
28
Architectural patterns
Service consumption
Orchestration Service An Interoperable
European System contains:
•
One or more software components providing services that are public service neutral
•
One or several interfaces which are public service neutral
DSI service 1 DSI service 2
DSI service ...
DSI service n
IES service 1 IES service 2
IES service ...
IES service n
Choreography service
IES service
01 02 03 04
Context and Positioning of the EIRA
05
Machine to Machine
Interface
Human Interface
29
Architectural patterns
Service provisioning
Orchestration Service
DSI service 1 DSI service 2
DSI service ...
DSI service n
IES service 1 IES service 2
IES service ...
IES service n
Choreography service
IES service
01 02 03 04
Context and Positioning of the EIRA
05
Machine to Machine
Interface
Human Interface
An Interoperable European
System service consumes in a public service sensitive way:
•
One or more
Orchestration services
•
None, one or more DSI services
•
None, one or more IES services
•
One or more
Choreography services specific to the supported public service
30
Outline
01 The European Interoperability Reference Architecture (EIRA)
02 Context and Positioning of the EIRA
03 Objectives and use cases
04 Solution Architecture Templates
05 Summary
31
Objectives of the EIRA
01 02 03 04
Objectives and use cases
05
Expected benefits of the EIRA
Designing
Accelerate the design of systems that support the delivery of interoperable digital public services (across borders and sectors).
Assessing
Provide a reference model for comparing existing architectures in different policy domains and thematic areas, to identify focal points for convergence and reuse.
Communicating and Sharing
Help documenting the most salient interoperability elements of complex systems and facilitate the sharing of reusable solutions.
Discovering and Reusing
Ease the discovery and reuse of interoperability solutions through the
Cartography – Cart in Joinup website.
32
Use-cases overview
01 02 03 04
Objectives and use cases
05
EIRA and CarTool use-cases
Designing
Design solution architecture
(templates)
Design reference architectures
Create portfolio
Communicating and
Sharing
Assess impact of ICT
Document interoperability solutions
EIRA Cart
Assessing
Compare reference architectures
Compare solution architectures
Rationalise portfolio
Manage portfolio
Discovering and
Reusing
Search for interoperability solutions
33
Outline
01 The European Interoperability Reference Architecture (EIRA)
02 Context and Positioning of the EIRA
03 Objectives and use cases
04 Solution Architecture Templates
05 Summary
34
Definition
01 02 03 04 05
Solution Architecture Templates
What is a Solution Architecture Template?
• A Solution Architecture Template (SAT) is a specification containing a sub-set of
ABBs of the EIRA. It focuses on the most salient building blocks (including IOP requirements defined in terms of IOP specs) needed to build an interoperable solution addressing a particular interoperability need.
• A SAT consists of:
• Goal and description
• A set of EIRA ABBs
• A set of IOP specifications & recommendations on ABBs -> Session II:
Interoperability specifications and recommendations
• A visual Archimate diagram
35
Spatial positioning
Position within the Enterprise Continuum
01 02 03 04 05
Solution Architecture Templates
Solution Architecture Templates
36
Temporal positioning
Position within the ADM
01 02 03 04 05
Solution Architecture Templates
Reference Architecture
Solution Architecture
Templates
Solution Architecture
37
Creation and usage of SATs
01 02 03 04 05
Solution Architecture Templates
Creation of SATs
Step 1: Identify needed EIRA BBs
The user consults the views of the EIRA to define the scope of the architecture to be designed, by identifying the architectural building blocks that are needed to address the interoperability need.
Step 2: Create blueprint of solution template
Based on the identified architectural building blocks, the user can design an architectural solution template (e.g. in Archimate format). The solution template includes the needed sub-set of architectural building blocks of the EIRA.
Step 3 :
Add Interoperability requirements and solution BBs
If needed, per each building block, the user adds a set of additional interoperability requirements that are needed to address the specific interoperability need (e.g. specific protocols to be used by an application). Solution building blocks might be recommended for the implementation of the architecture building bocks of the solution template.
Step 4: Share solution template
The architectural solution template is shared with the involved stakeholders (e.g. by sharing or uploading the Archimate diagram of the solution template).
38
Creation and usage of SATs
01 02 03 04 05
Solution Architecture Templates
Usage of SATs
Step 1: Consultation of the solution template
Step 2: Mapping with existing solutions
The user consults the architectural solution template, via the Cartography tool, related to the particular interoperability need he/she wants to address.
The user maps the solution building blocks of its current IT landscape to the template.
For each building block (BB) in the solution template:
•
If an existing solution of the user’s IT landscape is compliant with the interoperability requirements of the BB, the user maps the solution with the BB.
•
If no existing solutions are compliant with the interoperability requirements of the
BB, the user searches in the Cartography for a re-usable solution. If a solution is found, the user maps the discovered solution to the BB.
•
If no compliant solutions are found on the Cartography, the user initiates a project to develop a new solution BB compliant with the interoperability requirements. The user maps the solution to be developed to the BB.
Step 3: Design solution
The user includes the solution building blocks identified in the previous step (i.e. step 2) in the system’s solution architecture, in order to address initial interoperability need.
39
Outline
01 The European Interoperability Reference Architecture (EIRA)
02 Context and Positioning of the EIRA
03 Objectives and use cases
04 Solution Architecture Templates
05 Summary
40
Summary
01 02
Summary
03 04 05
1. The European Interoperability Reference Architecture (EIRA) is an application of
Enterprise Architecture with a focus on interoperability in the public sector.
2. The European Interoperability Reference Architecture is based on the Service
Oriented Architecture style and uses the Archimate modelling notation.
3. EIRA implements the European Interoperability Framework (EIF). There is a full alignment between the EIRA and the EIF.
4. Each view of the European Interoperability Reference Architecture is defined in terms of the interoperability aspects that are supported.
5. Views of the European Interoperability Reference Architecture are linked through designated entry and exit building blocks following a layered approach.
6. The ambition of the EIRA is to provide real value to the European public
administration, both at the Member States level as to the European Institutions level. The EIRA is developed in collaboration with the Member States.
41
Work session on the EIRA
Max Stahlecker
Work session on EIRA
Brown paper session
Put your name on each sticky note.
Form groups of 3 persons.
Discuss the relationship between ABBs in e-SENS and EIRA.
• What are the top-3 most relevant ABBs to e-SENS (e-SENS eID SAT)?
• How do they relate to EIRA ABBs?
• Which additional ABBs in EIRA are relevant to e-SENS?
Update the e-SENS Glossary http://wiki.ds.unipi.gr/display/ESENS/Glossary
• Which ABBs could be added to the Glossary?
• How can the e-SENS Glossary be best exploited?
• What are possible benefits / drawbacks of a common set of ABBs?
43
Work session
Design a solution architecture template for eID
Outline
01 Objectives of the work session
02
03
Part I: Agreeing on the scope of the eID SAT and target audience
Part II: Interoperability specifications for the eID SAT
04 Part III: Updating/complementing Archimate diagrams for the eID SAT
45
Objectives of the work session
01 02 03
Objectives of the work session
04
Expected Outcomes
1. Update of the e-SENS eID Solution Architecture Template (SAT) making it more consistent with the EIRA:
1. Part I: Agreeing on the scope, target audience and stakeholders of the eID
SAT
• Add selected ABBs (and agreed definitions) that form the e-ID SAT to the wikipage
2. Part II: Interoperability specifications and recommendations
• Add interoperability specifications and recommendations
3. Part III: Updating/complementing Archimate diagrams
• Add four views to structure the SAT
• Update/complement the Archimate diagrams
46
Outline
01 Objectives of the work session
02
03
Part I: Agreeing on the scope of the eID SAT and target audience
Part II: Interoperability specifications for the eID SAT
04 Part III: Updating/complementing Archimate diagrams for the eID SAT
47
Agreeing on the scope of the
SAT and target audience
01
Part I
02 03 04
Exercise I: Which ABBs are the most-salient?
• Define and agree on target audience and stakeholders
• Identify a list a candidate ABBs to be included within the Solution Architecture
Template
• Work document
• https://docs.google.com/document/d/1Aoc29agmBLgcOVVR97kTw0ocipMd
We-_qyalenDseQQ/edit#heading=h.swo3jgnyv8cm and https://docs.google.com/spreadsheets/d/1Hh_v-
2k153IfGwTZ0aQwbDRZofDtfRcaA_6itz25JeM/edit?usp=sharing
• Expected results
• Agreed definition, target audience, stakeholders and list of ABBs
48
Outline
01 Objectives of the work session
02
03
Part I: Agreeing on the scope of the eID SAT and target audience
Part II: Interoperability specifications for the eID SAT
04 Part III: Updating/complementing Archimate diagrams for the eID SAT
49
Interoperability specifications for the eID SAT
01
Part II
02 03 04
What are interoperability specifications
1. Describe a standard or specification helping at interoperability of an architecture building block.
2. An interoperability specification is defined in terms of existing standards and/or specifications.
3. An interoperability specification is relevant to one or more interoperability
levels (e.g. ISO 27001 (organisational, semantic, technical) or SAML (semantic, technical)).
4. An interoperability specification can be linked to no, one or more architecture building blocks.
50
Interoperability specifications for the eID SAT
01
Part II
02 03 04
Why use interoperability specifications?
The EIRA uses interoperability specifications to make solution building
blocks more interoperable. Within the EIRA a minimum set of interoperability specifications can be linked to an architecture building block. This set consists of the most salient and cross-sector interoperability specifications to which an architecture building block’s solution building block needs to adhere to.
By focusing only on the most salient and cross-sector interoperability specifications, the EIRA itself complies with the 1st principle of the European Interoperability Framework (EIF): Subsidiarity and proportionality.
Similar to “the EU opting for solutions that leave the greatest possible freedom to Member States” (source:
EIF), interoperability specifications shall as well leave the greatest possible freedom to Member States when designing Interoperable European Solutions.
51
Interoperability specifications for the eID SAT
01
Part II
02 03 04
Exercise II : identify interoperability specifications
• Find some interoperability specifications that are relevant to the ABBs selected previously and explain why? How is it link to the EIF principle(s)?
• How do they compare to the requirements on the wiki? Are they complementary?
• Work document
• https://docs.google.com/document/d/1Aoc29agmBLgcOVVR97kTw0ocipMd
We-_qyalenDseQQ/edit#heading=h.o68matyt3grx
• Expected results
• Interoperability specifications structured according to
• related ABB(s)
• related SAT(s)
• related EIF principle(s)
• related interoperability area(s)
53
Outline
01 Objectives of the work session
02 Part I: Agreeing on the scope of the eID SAT and target audience
03
04
Part II: Interoperability specifications for the eID SAT
Part III: Updating/complementing Archimate diagrams for the eID SAT
54
Updating /completing
Archimate diagrams
01
Part III
02 03 04
Aligning EIRA and eSENS SA(T) blueprints
• How do the Business, Application and Information view compare to the EIRA layers?
• Can we put the e-SENS building blocks on the EIRA layers?
• The e-SENS BB have no indication on whether it is active, passive or behavioural. Can we add that?
• Work document
• https://docs.google.com/document/d/1Aoc29agmBLgcOVVR97kTw0ocipMd
We-_qyalenDseQQ/edit#heading=h.6vi6o0w24mk0
• Expected results
• Updated diagrams
55
Updating/completing
Archimate diagrams
Organisation / business view
01
Part III
02 03 04
Identity claim creation
Public Service
Business Process
Business Information Exchange
Business Transaction
Basic Public Service
Identity claim verification
56
Updating/completing
Archimate diagrams
Organisation / business view
Public Service Basic Public Service
Business Process
Business Information Exchange
Business Transaction
Identity claim creation Identity claim verification
01
Part III
02 03 04
57
Conclusion
Design Solution Architecture Templates use case
Preliminary evaluation:
• Does the alignment of the e-SENS
SATs with EIRA provide added value?
o Increased consistency o Cross-domain coordination and interoperability o Visibility
• Can EIRA provide a common terminology?
• Are the pilot evaluation criteria still relevant?
Next steps:
• Incorporate EIRA into the the eSENS glossary
• Finalise the eID SAT
• Align eSENS Solution Architecture
Templates (SATs) with EIRA:
• eID
• eSignature
• eDelivery
• eDocument
58
End of day 1
Social dinner @ 19:00
Lune de Miele – Rue Jules van Praet,
Brussels 1000
Metro Bourse
Taxi Place St Gery
Workshop
Agenda 8 January
Time Topic
08:30
09:00
09:10
09:20
09:30
11:00
11:15
12:15
13:30
15:00
Registration and coffee
Overview – Raul Abril, European Commission, ISA Programme
Recap of previous day- summary of SAT results and link to Cartography session
Coffee break
Cartography Tool in practise – Debora Di Giacomo
Coffee break
Collecting data for the Cartography Tool
Lunch
Document Interoperability Solutions use case – work session
Closing and end
60
Contact us
Project Officers
Raul.Abril@ec.europa.eu
Suzanne.Wigard@ec.europa.eu
Hans.Vanderbeke@ec.europa.eu
Project team eia@be.pwc.com
European Interoperability Reference Architecture
European Interoperability Cartography
EIA Joinup community https://joinup.ec.europa.eu/asset/eia/description space
ISA website https://webgate.ec.europa.eu/CITnet/confluence/display/EIA/EI
A+Home http://ec.europa.eu/isa/index_en.htm
ISA FAQ http://ec.europa.eu/isa/faq/faq_en.htm
61
Practical details
Practical information (lost in Brussels?)
Zakaria Arrassi: +32 498 54 98 02
Stijn Goedertier: +32 496 10 53 90
Max Stahlecker: +32 491 62 17 95
Restaurant
Time : 19:00
Name: Lune de Miele
Rue Jules van Praet, Brussels 1000 (+32 2 513 9181)
Access: Metro De Brouckère (5mn walking)
Tram Bourse (2mn walking)
Taxi Place St Gery
Emergencies
Number : 112