Integrated Performance
Management
Tony Edwards: Opus Ltd.
Trinidad and Tobago Stages of Growth
Factor
Driven
Efficiency
Driven
Innovation
Driven
Driver Attributes.
Factor
•
•
•
•
Innovation
Efficiency
Input output data
Absolute Values
Demand Driven
Batch Processes
• Process Data
• On Demand
• Automation and
Optimization
• High Unit Value
• Technical Complexity
• Continuous
© Do not copy, reproduce or redistribute without express written consent of Opus Viva
Execution Quadrant ……..
Management Maturity
Strategy Emphasis
Integrated Performance
Management
Efficiency Driven
Synergy Effects
Productivity Gains
Focus on Innovation
Monopoly ----------------------- Free Market
Emphasis on Tools
Capacity Emphasis
Factor Driven
Superior
Technology
Government or
Monopoly
Environment
Oligopolistic
Environment
ABILITY TO EXECUTE
Strategy
Alignment
ICT
Business
Process
Management
7
© Do not copy, reproduce or redistribute without express written consent of Opus Viva
Integrated Performance Management –
Optimizes the mix and eliminates the constraints
ICT
BPM
.
IPM
SA
Creates a Greater
- Shared
Common
Interface
Managing Operational Change
Can be done by
Purpose Built Teams
and Consultants
PLANNING CHANGE
IMPLEMENTING CHANGE
IMPROVING PERFORMANCE
Requires a Performance
Management System
SUSTAINING IMPROVEMENT
Must be done
By Management
Integrated Performance Management
– 3 Elements
Integrating Business
Planning and Execution
1
2
3
Hitting
Performance
Targets
Managing
Operational Change
BUSINESS INTELLIGENCE (BI)
BUSINESS INTELLIGENCE SOLUTIONS
Providing Accurate Information for Data Driven Decision Making across the Public Sector
Enhancing Value for the Citizens of Trinidad and Tobago
© Do not copy, reproduce or redistribute without express written consent of Opus Viva
BPM
INITIATIVE – EXECUTION – PERFORMANCE – VALUE
Strategic Initiative
Strategy
Execution
Performance
and Results
Shareholder
Value
FFin
inaannccia
iall PPeers
rsppeecctive
tive
O bjectives
M easures
CCuussto
tom
meerr PPeers
rsppeecctive
tive
O bjectives
In
Inte
tern
rnaall BBuuss.. PPro
rocceessss PPeers
rsppeecctive
tive
M easures
O bjectives
M easures
V ision and
S trategy
In
Innnoova
vatio
tionn aanndd GGro
rowwth
th PPeers
rspe
pecctive
tive
O bjectives
M easures
1
4
Trinidad and Tobago Stages of Growth
Presentation Title
Small
Data
?
Big
Data
So whats the problem ?
Small
Data
Presentation Title
Big
?
Data
Governance … ($)
Accountability … ($)
Utilization … ($)
Governance + Accountability + Utilization =
PERFORMANCE
Whats the solution .. ?
Presentation Title
Small
Data
Integrated
Performance
Management
Big Data
--- Utilization
…Discipline .. Resource Driven
Presentation Title
WHAT …
will you be doing differently ?