1:00 pm EDT, October 3, 2014 https://global.gotomeeting.com/meeting/join/930802605 (626) 521-0013 -- 930-802-605# www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 1 Agenda “You are the most trusted names in Healthcare Exchange” • Welcome and new member greetings • DTAAP, industry update, and news from members. • Presentation from MiHIN – “Identity Exchange Hub: Trusted Provider and Consumer Identities” • Workgroup updates • Open discussion and comment www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 2 DirectTrust Members 142 and Counting….. www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 3 3 DirectTrust Members 142 and Counting…. www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 4 New Members • Prosocial Applications, Inc • IOS Health Systems • Ready Computing Inc • HealthBridge • RazorInsights, LLC • Sujansky and Associates, LLC • HealthShare Exchange of Southeastern Pennsylvania, Inc www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 5 Renewing Members www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 6 Newest Accreditations • Health Companion • RelayHealth • Axesson www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 7 Facts and figures, August, 2014 145 member organizations Coop Agreement extended another year 20 fully accredited and audited HISPs, 13 CA/RAs 20 candidate status HISPs, 2 CA/RAs 37 HISPs in trust anchor bundles 50+ HIEs and 250+ certified EHRs supported 29,000 health care organizations supported 420,000+ Direct accounts/addresses provisioned 8 million Direct messages past 13 months 450,000 Direct messages for Stage 2 Meaningful Users in month of July, 2014 www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 8 Identity Exchange Hub Trusted Provider and Consumer Identities www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 9 Why are we doing this? • Improve identity verification to reduce fraud • Leverage and use the identity proofing processes of other trusted organizations • Reduce IT staff workload (fewer account creations) • Reduce number of IDs and passwords for providers and participants • Improve security through standard processes • Leverage State’s investment in Michigan Identity Credentialing and Access Management (MICAM) www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 10 Creation of the HICAM Federation Health Identity Credentialing and Access Management (HICAM) federation is an alliance of organizations who agree to abide by a common set of protocols, policies and practices (the three P’s) Protocols Policies Practices HICAM Federation Identity Exchange Hub Health Systems Health Plans Qualified Organizations Direct Secure Messaging HISPs Statewide Health Provider Directory Consent and Advanced Directive Registries State of Michigan MICAM Gift of Life Registry (organ donors) Federation Participants(providers) www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 11 Creation of the HICAM Federation Health Identity Credentialing and Access Management (HICAM) federation is an alliance of organizations who agree to abide by a common set of protocols, policies and practices (the three P’s) Protocols Policies Practices HICAM Federation Identity Exchange Hub Personal Health Records (PHRs) Patient Portals Medicaid Member Portal (MyHealthPortal) Direct Secure Messaging HISPs Statewide Consumer Directory Advanced Directive Registries State of Michigan MICAM Consent Management Systems for standard behavioral health consents Federation Participants (consumers) www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 12 Trusted, federated identities for healthcare Federated Identity Management (FIDM) in general consists of: PROTOCOLS: The technical connectivity between systems • • • Expand Single-Sign-On (SSO) across organizational boundaries Standards include OASIS, SAML 2.0, XACML NIST 800-63 Levels of Assurance (LOA) POLICIES: Legal and Trust Framework development • • • Legal agreements establishing “trust beyond reproach” Federated Sharing Organization Agreement (FSOA) Use Case Agreements (UCAs) PRACTICES: Process implementation • • • Process workflow – precise series of steps User Acceptance Testing (UAT) Monitor the process – end to end walk through with participants www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 13 Protocols: Technical and Logical Connectivity Currently connected Service Providers (for providers): – – – – – Beaumont Hospital MiHIN Biometric LOA 3 Identity Provider MiHIN Active Directory Identity Provider Statewide Health Provider Directory (HPD) (Salesforce.com) Direct Secure Messaging HISPs Planned Service Providers for consumers: – Personal Health Records (PHRs) and Patient Portals • MS-Healthvault • NoMoreClipBoard • Patient portals determined by Health Systems – Consent and Advanced Directive Registries • Gift of Life Registry (organ donors) • Peace of Mind registry (living wills, DNRs, durable powers of attorney) • Standard Consent Management Systems (CMS) www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 14 LOA 3 Identity Registration System and Identity Provider • Created an Identity Provider (IdP) capable of registering LOA 3 credentials for the HICAM federation • Setting up identity proofing processes at USPS retail locations, Secretary of State offices and onsite at other health systems/plans (e.g. Beaumont Hospital) First Provider, Dr. Robert Jackson registering for LOA 3 with biometric www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 15 Biometrics as Second Factor Fujitsu Palm Scanners Iris Scanners www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 16 USPS Digital Credential Process MiHIN Identity Registration Step 1 Provider presents credentials to passport clerk at USPS retail outlet passport window (or Secretary of State, other sites) Step 2 Obtain secure biometric identity by scanning palm and/or iris Step 3 Register provider and link biometric template to provider account information www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 Step 4 Digital credential created. Palm/iris scanner can now be used to login, or secure id and password can be used 17 Identity Registration Screens Welcome to trusted identity enrollment www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 18 Confirm Person (HPD lookup) Statewide Health Provider Directory query results John.williams@direct.mihin.org www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 19 Confirm Person (verify ids) Identity Proofing www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 20 Select Biometric Form Capture Picture alternately could be utilized for facial recognition in the future www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 21 Capture Palm John.williams@direct.mihin.org www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 22 Registration Completed John.williams@direct.mihin.org www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 23 Provider & Consumer Use Cases Use Case for Identity Providers (IdPs): • • • Many health systems and health plans (including Medicaid) will stand up their own Identity Providers (IdPs) Provide the trusted identities that Identity Exchange Hub federates IdPs must conform to HICAM Protocols from Implementation Guide Use Case for Service Providers (SPs): • Service Providers under HICAM consist of services such as: – – – – – Direct HISPs Statewide Health Provider Directory EHRs Health and Medicaid systems inside state firewalls via MICAM Health registries outside state firewalls such as: • • • • • Peace of Mind (Advance Directives e.g. Living Wills) Gift of Life (Organ donors) Consent registries (standard consents at CMHs, clinical trial consents) Trusted identities from an IdP can be used for SSO between SPs SPs must conform to HICAM Protocols from Implementation Guide www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 24 Thank you Please send questions/inquiries to: Jeff Livesay – Associate Director livesay@mihin.org Brian Seggie – Director of Security seggie@mihin.org www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 25 Workgroup Reports • Patient and Consumer Participation in Direct – Lucy Johns and Leslie Kelly Hall • Directory Policy – Bruce Schreiber and Jim Fisher • Security and Trust Compliance – Luis Maas and Jeff McDonald • Trust Anchor Bundle Operations – Greg Meyer • Certificate Policy and Practices – Don Jorgenson • Clinical Transitions of Care – Holly Miller and David Kibbe www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 26 Discussion David C. Kibbe MD, President and CEO DirectTrust.org David.Kibbe@DirectTrust.org kibbedavid@mac.com 913.205.7968 Lucy Johns, MPH Independent Consultant ljohns@metacosmos.org www.DirectTrust.org 1101 Connecticut Ave NW, Washington, DC 20036 27