CenturyLink Solutions for the Global Marketplace, Nancy Binks

Networking, communications & cloud
solutions for the global marketplace
Nancy Binks-Lyman
Wyoming Sales Manager
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CenturyLink vital statistics
Corporate Headquarters
Monroe, LA
Regional Headquarters
Apopka (Orlando), FL; Denver, CO; Minneapolis, MN; Phoenix, AZ; Seattle, WA; Wake
Forest, NC
Local Service Area
37 states
Access Lines
14.6 million (as of 12/31/11)
High-speed Internet Customers
5.6 million (as of 12/31/11)
Video Customers
1.8 million (as of 12/31/11)
Prism (IPTV)
Eight markets - Orlando, FL; Ft Myers/Naples, FL; Tallahassee, FL; Columbia, MO;
Jefferson City, MO; Raleigh/Durham, NC; Las Vegas, NV; and La Crosse, WI
Total Employees
More than 45,000
Annual Revenues
Annual pro forma revenues of $18.7 billion (as of 12/31/11)
Data Hosting
Hosting + Colocation Revenue
Data Centers
Annual revenues of $780 million (as of 12/31/11)
Primarily large enterprise accounts; some NRA and federal government business
Tier 1 OC-192 Internet backbone with 17,000+ miles of fiber
Product Offerings
Managed hosting and colocation services
Customer benefits
• One-stop access to industry leaders in IT infrastructure management
and networking
• World-class colocation, managed hosting and cloud-based services
over an expanded network footprint in North America, Europe, Asia
and Australia
• Enhanced financial resources to fund product innovations, improved
service delivery and future footprint expansion
• Customers can deploy data center applications faster and more
flexibly–while reducing operational costs
• Customers can meet increasingly complex business demands
Facts you can depend on
Route miles of fiber
States served as local
provider, including national
and international presence
annual revenue in
$18.7 Billion
(pro forma FY2011 revenue includes the impact of the
Qwest and Savvis acquisitions with purchase accounting
Dedicated account team
Solution sets
We are not simply a communications technology provider–
we leverage technology to solve business problems
- Powerful core voice, data, and
network and cloud services
- Flexible, scalable bundled
- Fully-managed networking,
security, and resilience services
National & local networks
50+ data centers
Covers 75% of the continental U.S.
Up to 40 Gbps transmission rates
Supports critical, bandwidth-intensive B2B applications
Solution sets
Contact Center
Private Line
Data Networking
Consolidate separate networks
to improve performance,
support and manageability
Manage headquarters, remote
offices and your entire network
from a central location through
your customized Web portal
Automate customer service
while increasing satisfaction
and lowering costs
Service structure
Strategic Account Managers
Responsible for entire account,
including entire service team.
Sales Engineers
Service Managers
Account Consultants
network design and
technical aspects
Escalate service
issues and provide
performance status
Service implementation, project
management, Quarterly Service
Reviews, billing inquiries, SLA
credit issues, and audits
Although we work with many best-of-breed partners, you can always
rely on CenturyLink as a single, dependable source for end-to-end
service and support.