School catering contract and online payments update Peter Holman, Contracts Manager, ESCC Anne Reardon, Primary Manager, Chartwells Contract Update • • • • • School meals in East Sussex Contract term Future services Contract timetable Support structure Contract improvements • • • • • • • • Quality of ingredients Production improvements Milk UK purchasing Staff training Improved uptake year on year Fun into Food Mary’s Meals Annual Survey • • • • • • Third year of our annual survey Complementary meal day Menu variety Quality of food Cost of a meal Finding cash Online payments for school meals • • • • • Parents, Schools and Student feedback The ParentPay online payment system Schools input Contractual issues Additional use for uniform and trips How does it work…. How does it work…. How does it work…. How does it work…. Support • • • • • • Training session delivered by ParentPay Full training information pack Online guides Helpline Kitchen staff training session Area support for kitchen staff Outcomes • • • • • Increased uptake of school meals Increased uptake of free school meals Easier for Parents to pay Reduced debt Extended use for school items Contacts Peter Holman, Contracts Manager, ESCC peter.holman@eastsussex.gov.uk 01273 482402 Anne Reardon, Primary Manager, Chartwells ann.reardon@compass-group.co.uk 01435 865310 Becky Pope, Marketing Administrator, Chartwells parentpayeastsussex@compass-group.co.uk 01435 868410 Questions