It’s About The ePHI
Objective
Review the security rule as it pertains to
› Physical Safeguards
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How to protect the ePHI in the work environment
Implementation ideas for your office
The Security Rule
Reasonable and appropriate
safeguards that cover
› Information systems
› Related equipment
› Facilities
What Are The Safeguards?
Physical measures
› Locking the door
› Requiring passwords
Policies and procedures
› For everything from employee training to
protecting the data
Three Areas Of Focus
Facility Access Controls
› Limiting physical access to ePHI
Workstation Use and Security
› Defining business use of workstations
› Controlling the environment
Device and Media Controls
› For all equipment that contains ePHI
Facility Access Controls
Contingency operations
Facility security plan
Access control and validation procedures
Maintenance records
Contingency Operations
Disaster recovery or emergency operations
› Maintains proper security while allowing for data
recovery
Cover such events as:
› Loss of power
› Flood
Consider access, as well as recovery
› Chemical spills
› Propane leak
Facility Security Plan
Policies and Procedures covering:
› Physical access control
› Tampering and theft prevention
Access Control & Validation
Procedures
› Access based on roles and/or functions
› Visitor guidelines
› Software access
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Limit authority/responsibility
Track updates/modification
Maintenance Records
Document
› Repairs and modifications to the facility
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Type of repair
Authorized by whom
Reason for repair
› Changes to alarm codes
Workstations
Defined as an electronic computing
device such as:
› Laptops
› Desktops
› Tablets
Capable of electronic media storage
Workstation Use
Define business use of workstations
Policies and Procedures
› Proper functions to be completed
› Manner in which they are performed
› Physical attributes of the surroundings for
the workstations with access to ePHI
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Visibility to others
Accessible to unauthorized persons
Workstation Security
Restrict access to authorized users
› Are workstations identified?
› Viewed only by authorized individuals with
unique user IDs and passwords?
› Filters?
› Screen savers?
› Automatic log off?
Device and Media Controls
Policies and procedures
› That govern how ePHI is protected
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During moves
On backup media
During upgrades
Elements of Control
Disposal – of ePHI
› How does this happen?
Media re-use
› Is re-use allowed?
› What steps are taken to eliminate ePHI
Accountability
› Where is the ePHI?
Data Backup and Storage
Disposal
Policies and procedures that address
the final disposition of ePHI
› Including the media that held it
› Render it unusable
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By erasing and overwriting or magnetically
clearing or both
› Or inaccessible
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By physically damaging it
Media Re-use
Remove ePHI
Document the removal
Have a policy and procedure that
outlines the process
Accountability
Involves record keeping
› This is only addressable in the final
security rule, however, it would be very
difficult to justify not keeping track of
equipment
Inventory of equipment that includes
portable media
› Take account of
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Person responsible for each device
Serial numbers and/or labels for identification
Data Backup And Storage
Address the backup of ePHI before the
movement of any equipment
› Best to have a copy, just in case
something unexpected happens!
Maintain Integrity Of The ePHI
Have in place:
Policies and procedures that cover
› Audits
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To track changes to data
To review accesses
› Inventory
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To know where the ePHI is located
Inventory Control Log
Should contain elements such as:
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Device Name
Make/Model
Date Acquired
Serial Number
Location
User
Maintenance
Performed
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› Date taken out of
Service
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ePHI destroyed (Y/N)
Method of destruction
Certificate of destruction
› Person responsible for
destruction of ePHI
› Person who validated
or verified destruction of
ePHI
Description and Date
The Process To Follow
Inventory
› Walk through your office
› Notice everything
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Both in-service and out of service equipment
› Record it all
› Include portable and mobile devices
Check the ePHI on the inventory
› Record everything
Review Physical Elements
Offices / Exam Rooms
› Doors and windows - lockable?
Restricted areas
› Locked and log of access maintained?
Alarms
› Who has access? Recent changes?
Wireless access points
› Monitor the devices that access your network
Wiring
› Are surge suppressors in use?
Assess
With the eyes of an outsider is ePHI
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Viewable?
Portable – on unattended laptops?
In use – where? On what?
Is there out-of-service equipment with
ePHI?
› Accessible via your network?
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Monitor users on the network
Have in place termination procedures that
include disabling network access
Protect ePHI
Make changes
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Move monitors
Turn desks
Lock up equipment
Secure work areas
Control access
› Know who has had the opportunity to view or
hack your ePHI
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Telephone repairs
Electricians
Locksmiths
It’s Not Just Computers
Printers
› What’s being printed?
› Who can retrieve the paper?
› Where is it located?
Faxes and scanners
› What is stored on the machine?
› Where is it located?
› Who can access the data?
Include Also
Incidental equipment
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Pagers
Dictaphone tapes
Answering machines
Point of care devices
External hard drives
Network wiring
› Are access points open and available?
Location of the router
› Is it secure?
Protection Options
Protect all equipment from:
› Outside access
› Unauthorized use
› Wandering off
For Electronics
› Use surge protectors
Review fire extinguishers
› Rated for electronics
Remember
ePHI
› Is vast
› Requires special protections and
safeguards
› Is subject to HIPAA’s Security Rule
You have to know where the ePHI is
located in order to protect it
Take every precaution possible to
protect ePHI
QUESTIONS?