081814-ISO-AMSOIL - Performance Excellence Network

advertisement
“The First In Synthetics” ®
AMSOIL
 Established in 1972
 Focus – Manufacturing and Marketing
 Major Product Lines – Synthetic Lubricants
and Filtration Products
 Privately Owned
Albert J. Amatuzio
Industry Firsts
First
API rated synthetic motor oil
First
Synthetic gear lubricant
First
Synthetic automatic transmission fluid
First
Synthetic racing oil
First
Synthetic marine oil
First
Synthetic diesel oil
First
Synthetic two-cycle oil
First
Extended oil drain recommendation
Other companies have followed
AMSOIL’s lead
•
•
•
•
•
•
•
•
Pennzoil
Quaker State
Valvoline
Havoline
Castrol
Mobil
Amoco
Kendall
Duluth / Superior
AMSOIL CENTER
AMSOIL Distribution Centers
Global Customers
Singapore
Indonesia
Pakistan
Sweden
Kuwait
Thailand
Arabia
Puerto Rico
Malaysia
Bermuda
Jamaica
Guyana
Guatemala
Columbia
Taiwan
Finland
United Kingdom
New Zealand
Australia
United Arab Emirates Japan
South Korea
Philippines
Trinidad/Tobago Ghana Saudi
Denmark
South Africa
Brazil
• The beginning - 1972
• Quality is the Foundation for all AMSOIL
products
• Best of the Best – raw materials, products,
packaging and people
• Strictest, Global standards – ISO
Growth - Complexity
If you are in a growing organization
there will be complexity.
Complexity is the enemy of
everything, especially clarity!
Drivers of Success
• Companies that master the art of doing it right the first time,
every time and those that have and use a Quality System - will
be successful in the future”. “A Guide for Quality Assurance for
Our Members”, SEMA standard (Specialty Equipment Market
Association)
• Successful systems:
• Reduce material and operational costs
• Company more attractive to prospective customers
• Pay for themselves over time
Quality touches every aspect of a business.
• The ISO 9001 and 14001 standards
provide the framework.
– Like the blueprint for a home.
– It specifies the basic materials you need and how
to integrate them to achieve a solid structure.
– It does not prescribe how to decorate it
– The way we furnish it, is up to us
13
Main Components
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Policy
Management Review
Internal and 3rd party Audits
Corrective and Preventive Action
Customer Related Requirements and feedback
Supplier requirements and evaluations
Design and Development
Monitoring and Measurement
Document Control – Knowledge Management
Record Keeping
Product ID Traceability and Non-conformance requirements
Objective Setting
Purchasing Controls and Supplier requirements
Communication
Aspects and Impacts
Analysis of Data
Emergency Preparedness and Response
14
Summary
•
•
•
•
•
•
•
•
•
•
•
ISO Standards Blueprints
AMSOIL Management System
Based on the 8 Principles of Quality
Customer Focused
Encompass every aspect of our business – competitive
advantage
Environmentally – Prevent Pollution
Manage the identified risks around our ASPECTS responsibly
Prepare for Emergencies
Fact-based decision Making – Analysis of Data
Continuous Improvement
Common Language
15
Thank you!
What questions do you have?
16
Anne’ s Bio
•
•
•
•
•
BA Organizational Behavior
12 years Lab Technician – Health Industry
19 years in Manufacturing working in:
•
Lab
•
Production
•
Management
•
TQM – doing company self assessments using Malcolm Baldridge
Criteria for Performance Excellence
•
Steering Committee for implementing ISO 9001, 14001, 18001
8 years AMSOIL QA Manager – responsibility for:
•
Quality Assurance – Management Rep for QMS and EMS systems
•
Safety Systems – OSHA implementation
•
Environmental Compliance and Sustainability
•
Regulatory Compliance
Trained Evaluator for PEN
Download