Department of Economics and Management UNIVERSITY OF PAVIA SIDREA International Workshop From Theory to Practice: The Bridge to the next generation of Performance Management and Measurement Department of Economics and Management, University of Pavia November 6th – 7th, 2014 DRAFT PROGRAMME Part of the costs of this [conference/event/seminar] are being paid by the Italian Society of Accounting Professors (SIDREA) 1 Department of Economics and Management UNIVERSITY OF PAVIA Keynote Speakers David Otley is Emeritus professor of Accounting and Management at the Lancaster Management School. He is regarded as one of the leading academics in the area of accounting and management. He has conducted research in the areas of budgetary control systems, management control systems and performance management for the past forty years and is known for his major publications in the leading journals of this field. He concentrates particularly on the behavioural aspects of control systems and is noted for his work on the contingency theory of management accounting. More recently he has developed a framework for the study of performance management systems which is being widely used both by researchers and practitioners. Christoph Reichard is emeritus professor of Public Management and member of the Potsdam Centre of Policy and Management and of the Institute of Local Government Studies, all at Potsdam University. His main fields of research include public management reforms, variants of public service delivery, performance management, public financial management and public personnel. Recent research projects deal with the evaluation of national and international trends of public management reforms, with corporate governance problems of public enterprises, with the use of financial data for managerial decisions and with education and training in the German public sector. He published about 260 books and articles. More information: www.pots-puma.de Martin Piber is associate professor at the Department of Organization and Learning and head of the research centre Organization Studies at LeopoldFranzens-Universität in Innsbruck/Austria. He is and has been teaching in several bachelor, master-, PhD-, and further education programs in Austria, Germany, Italy, South Africa, Spain, and Sweden. His research and his publications focus on performance measurement and evaluation, aesthetics and aesthetic understanding of organizational practices, the relevance of culture and art for society as well as managing and organizing public organizations with a special emphasis on the area of the arts and culture, hospitals and universities. 2 Department of Economics and Management UNIVERSITY OF PAVIA Keynote Speakers Iain Watson is Director of Tyne & Wear Archives & Museums (TWAM) since November 2010 and a member of TWAM’s Senior Management Team since 2001, following a previous 18 years experience in the cultural and heritage sector. Iain is a Director of Audio Visual Arts North East, a lay member of Newcastle University’s Ethics Committee, a member of Durham University’s Museums Board, a member of the Cultural Heritage Advisory Team at Newcastle University’s International Centre for Culture and Heritage Studies and a Board Member of the Great North Run Cultural Programme. He has written and lectured extensively on museums, learning and heritage and has a strong track record in leading change. He is a Board member of the Museums Association. Mike Bewick joined NHS England at its inception having worked in NHS Cumbria and NHS North as a medical Director since 2007. He brings experience in assessment of individual doctors performance being a former chair of the RCGP examination and as vice chair of the postgraduate training board. His current role includes being the SRO for revalidation, strategic lead for Primary Care and oversight of Specialised Commissioning and Informatics. He has led the review process around Children’s Heart Surgery in Leeds, inputting into the new review of children's cardiac services nationally. He chaired two of the Keogh Reviews in the North of England, and subsequently led CQC of inspection visits in the initial phase of this work. Martin Taylor is Head of Finance at Health Education East of England, which is responsible for developing and training the healthcare workforce with a £400 (€490) million budget. Martin also chairs the regional Finance Skills Development Group which provides a range of training for finance and clinical staff. He was previously Head of Finance at a Strategic Health Authority responsible for a population of 15 million, and Finance Director at an NHS Trust specialising in care for people with a learning disability. He is a Fellow of the Chartered Association of Certified Accountants (FCCA). 3 Department of Economics and Management UNIVERSITY OF PAVIA All sessions today in the Reading Room Thursday 6th November 2014 14.30 – 15.00 Opening Session Prof. Giorgio Rampa Head of the Department of Economic and Management Science, University of Pavia Prof. Luciano Marchi Chair of the SIDREA Association Prof. Roberto Di Pietra Editor-in-Chief, Journal of Management and Governance Chair: Prof. Martin Piber 15.00 – 15.30 Prof. David Otley 15.30 – 16.00 Prof. Christoph Reichard Performance management in the public and private sector results from an exploratory literature review Chair: Prof. Michela Magliacani 16.00 – 16.30 Paolo Ferri, Luca Zan Understanding the impacts of public-private partnerships in heritage conservation: evidences from the archeological site of Herculaneum 16.30 – 17.00 Alessandra Allini, Francesco Dainelli, Francesca Manes Rossi The measurement of cultural value. The Return on Museums 17.00 – 17.30 Sara Trucco, Chiara Demartini Performance measurement subjectivity, managerial discretion and satisfaction: an healthcare perspective Chair: Dr. Chiara Demartini 17.30 – 18.00 Dr. Mike Bewick, Deputy Medical Director, NHS Commissioning for Quality in Primary Care 18.00 – 18.30 Martin Taylor, CFO, Health Education East of England Financial Management in the NHS 20.00 Gala dinner, Petti Restaurant, Via Porta Damiani 30 – Pavia 4 Department of Economics and Management UNIVERSITY OF PAVIA All sessions today in the Reading Room Friday 7th November 2014 Chair: 9.00 – 9.30 Prof. Michela Magliacani Prof. Martin Piber Investigating the ‘performance’ of art and culture: Counting beans or understanding qualities? 9.30 – 10.00 Iain Watson The Tyne and Wear Archives & Museums’ Experience Chair: Prof. Martin Piber 10.00 – 10.30 Alberto Francesconi, Michela Magliacani Stakeholder engagement, governance accountability and performance management system: the case of the Tuscan Mining Geopark 10.30 – 11.00 Luca Bambagiotti Alberti, Giacomo Manetti, Barbara Sibilio The quality of annual reporting by Italian museums: an international comparison 11.00 – 11.30 Coffee-break Chair: Dr. Chiara Demartini 11.30 – 12.00 Danila Scarozza, Denita Cepiku Alessandro Hinna, Andrea Bonomi Savignon Determinants of performance information use: a comparative case study analysis 12.00 – 12.30 Francesca Pepe Governance and Strategic Performance Management in the Italian Port Authorities context 12.30 – 13.00 Federica Favalli, Andrea Francesconi, Antonello Zangrandi, Paolo Berta Physicians’ And Managers’ Approach To Quality. Experience In Italian Hospitals Closing session 5