The Joint Commission: Deeming Authority and the Integrated Survey Process for Psychiatric Hospitals and the Special Conditions February 6, 2012 Mark E. Schario MS, RN, FACHE Field Director Surveyor Management and Development Accreditation and Certification Operations © Copyright, The Joint Commission Steve Misenko Project Manager External Reporting Accreditation and Certification Operations Presentation Objectives Brief review of the federal deeming process for hospitals and the special conditions New standards, crosswalk and documents for special conditions Survey process specific to the special conditions of participation 2 © Copyright, The Joint Commission Overview of framework for Joint Commission approach to deeming for the special conditions The Basics Application submitted in July 2010 Application process is 210 days Approval was published in the Federal Register on Friday, February 25, 2011 Term of approval is four years 3 © Copyright, The Joint Commission – Review of standards, survey process, procedures, survey team composition, etc Accreditation is voluntary; free State Survey Agency (or Contractor) option Federal requirements are in law and regulation Defined application/renewal processes Established oversight processes 4 © Copyright, The Joint Commission Deeming Authority CMS’ Deeming Authority Oversight Validation surveys – Generally performed by State Survey Agencies (SSA) on behalf of CMS – Task is to validate accreditation organization’s performance in assessing compliance with the CoPs/CfCs –Mid-cycle –Complaint (allegation) –Look-behind (traditional) 5 © Copyright, The Joint Commission Types of validation surveys include: Prior to MIPPA only hospitals and labs included in the Annual Report to Congress Since 2009: hospitals, CAHs, hospice, ASCs, home Care, labs, Starting in 2012 psychiatric hospitals Hospitals: largest number of validation surveys FY 1999 (235), lowest number FY 2004 (44), last year 150 6 © Copyright, The Joint Commission Validation Surveys Complaint Surveys – Response to an allegation of a significant deficiency – Narrow focus on the area(s) of complaint – For deemed organizations must be approved by CMS RO – About 5,000 complaint surveys conducted in TJC hospitals every year – Small percent (4 to 6) are substantiated with a condition-level finding 7 © Copyright, The Joint Commission Complaint/Allegation Survey Look-Behind Validation Surveys 8 © Copyright, The Joint Commission CMS’ CO selects “representative” sample Conducted 60 days after an AO survey – Performed to determine a match between the AO’s findings and the SA’s Conditionlevel findings Results provided to Congress Facility specific demographic and deficiency information Survey schedules Notification letters (sent to both CMS CO and appropriate RO) after a survey Adverse decisions reported within 48 hours of the Committee’s decision Survey reports upon request 9 © Copyright, The Joint Commission Data Reporting Requirements 420 Medicare certified psychiatric hospitals accredited 133 facilities have requested the psychiatric hospital deemed status option 2012 due = 137 2013 due = 164 2014 due = 119 10 © Copyright, The Joint Commission Deemed Data to Date Psychiatric Hospitals What makes you different: -primary purpose is for diagnosis and treatment of the mentally ill under the supervision of a physician -must meet all the conditions of participation for Medicare hospitals 11 © Copyright, The Joint Commission - Must meet two special conditions for psychiatric hospitals Joint Commission Process Psychiatric Hospital approach: Will use our existing hospital survey process Will add survey process specific to the special conditions 12 © Copyright, The Joint Commission Will add standards and crosswalk specific to the special conditions 13 © Copyright, The Joint Commission Standards and Elements of Performance Background: Existing hospital standards requirements were crosswalked to the psychiatric hospital CoPs (482.60, 482.61, and 482.62) 14 © Copyright, The Joint Commission As a result of this crosswalk, it was determined that 57 existing hospital EPs could be applied to these psychiatric hospital CoPs Additional EPs were needed in order to better address the details in some of the CoPs 7 new EPs and a “note” have been added to the existing hospital standards. 15 © Copyright, The Joint Commission Background for specific issues: New Elements of Performance PC.01.02.13 EP7 –Psychiatric evaluation completed within 60 hours RC.02.01.01 EP10 –who records progress notes and how often 16 © Copyright, The Joint Commission PC.04.01.03 EP3 –New “note” regarding social services staff responsibilities New Elements of Performance MS.06.01.03 EP7 – Qualifications of director of inpatient psychiatric services LD.04.03.01 EP14 – Requirement to provide psychological, psychiatric nursing, social work, and therapeutic activity services 17 © Copyright, The Joint Commission HR.01.02.05 EP16 – Qualifications of director of psychiatric nursing New Elements of Performance HR.01.02.05 EP18 – Qualifications of director of social work services 18 © Copyright, The Joint Commission LD.04.01.01 EP16 – Administrative requirement for special provisions for psychiatric hospitals at 482.60 19 © Copyright, The Joint Commission E-dition 20 © Copyright, The Joint Commission Condition of Participation 21 © Copyright, The Joint Commission Crosswalk 22 © Copyright, The Joint Commission Survey Process Survey process Changes related to the special hospital Conditions of Participation: Increase in survey time to address specificity New activities developed 23 © Copyright, The Joint Commission Survey activities impacted 24 © Copyright, The Joint Commission Survey Forms…a familiar place Individual Tracer Activity – Evaluate degree and intensity of treatment provided – Patient tracer selection guideline/sampling – Psychiatric evaluation complete within 60 hours – Progress notes are recorded – Review compliance with B-tags (B-105 through B126 and B132) 25 © Copyright, The Joint Commission Impact on Survey Activities Survey activities – Qualifications, roles, and responsibilities of the clinical director – Qualifications of physicians who provide psychiatric services – Discuss physician coverage on evenings, nights, and weekends – Review data on CMS Form 729 from hospital 26 © Copyright, The Joint Commission Credentialing and Privileging Session New survey activities – New 60 minute activity – Staffing based on qualifications and mix of staff – Confirm a registered nurse is available 24 hours a day – Review data on CMS Form 727 and 728 from hospital 27 © Copyright, The Joint Commission Staffing Review Session Discharge Planning/Death Record Review – New 60-90 minute activity – Review discharge records to evaluate compliance with discharge planning requirements – Death record review, when necessary, include review of conclusions and recommendations of the Mortality Review Board, determining if proper treatment was provided, and reviewing the autopsy report 28 © Copyright, The Joint Commission New survey activities 29 © Copyright, The Joint Commission CMS Forms (Hospital access) Follow up information can be obtained from: Mark Schario, mschario@jointcommission.org Trisha Kurtz, pkurtz@jointcommission.org 30 © Copyright, The Joint Commission Steve Misenko, smisenko@jointcommission.org