Harnessing the Accessibility Features of Mobile Devices for Use as Reasonable Accommodations Lisa Dorinzi, M.A., Teresa Goddard, M.S., Elisabeth Simpson, M.S. JAN is a service of the U.S. Department of Labor’s Office of Disability Employment Policy. 1 Mobile Technology Overview Mobile Device Introduction Problems & Solutions Sensory Motor Cognitive/Psychiatric Future of Mobile Technology Questions 2 Mobile Technology Trends Mobile device sales are increasing [2011,gartner.com] 60 million tablets 472 million smartphones Number of platforms is growing Number of apps is continuously increasing Accessibility features are improving 3 Mobile Technology Traditional Accommodations vs Mobile Applications 4 Mobile Technology 3 Accommodation Approaches Using an accessibility feature to make a mobile device accessible Voice recognition/voice commands Zoom Text to speech Using an app or accessory as all or part of an accommodation Substituting an app for a standalone product Using an accessory to assist with a job task Using a mobile device as an accommodation Telework tool AT alternative 5 Mobile Technology Sensory Impairments Conditions can include: Hearing Impairment Deafness Hard of Hearing Vision Impairment Low Vision No Vision Color Vision Deficiency Deafblind Speech Impairment 6 Mobile Technology Other Chronic Impairments Conditions can include: Infectious Disease Blood Disorders Endocrine Conditions Diabetes Hypoglycemia Respiratory Impairment Asthma Allergies Multiple Chemical Sensitivity 7 Mobile Technology Hearing Limitations Communication By telephone In the field Using sign language Respond to Sounds Ring tone Alerts Page Emergency Preparedness Evacuate safely 8 Mobile Technology Hearing Solutions Communication Use streaming device to connect to Bluetooth chip HAC rating Connect to t-coil Access video relay services Z4 Mobile [$0, multi-platform] Purple VRS [$0, multi-platform] Respond to Sounds Use vibrating or visual alerts Emergency Preparedness Use texting for emergency notification and communication 9 Mobile Technology Vision Limitations Access Information Access text Access Images Respond to alerts Perceive color Input Information Enter text Access device controls Work remotely or with restrictions Work from home or alternate location Maintain face down posture following retinal surgery 10 Mobile Technology Vision Solutions Access Information Screen magnification Voice output VoiceOver [iOS] TalkBack [Android] Braille display Input Information Voice commands Braille Keyboard Device as AT Tool Device as a magnifier ZoomReader magnifies and reads printed text [$19.99, iOS] 11 Mobile Technology Deafblind Solution HumanWare Communicator App [$99.00, iOS] Along with with compatible braille keyboard/braille display 12 Mobile Technology Speech Limitations Communication Via text or email Face to face By telephone Follow directions 13 Mobile Technology Speech Solutions Communication Text communication Use camera images to cue Use video camera for cuing and video modeling AAC/speech generating apps http://www.appsforaac.net/ http://www.aactechconnect.com/ Video Chat Face time [iOS] Skype [$0, multi-platform] 14 Mobile Technology Chronic Condition Limitations Work remotely Avoid allergens, germs, and environmental toxins Fatigue Driving Optimize Productivity Prioritizing Concentration Manage Condition Maintain medication/diet/exercise regimen Work alone Work safely 15 Mobile Technology Chronic Condition Solutions Work remotely Teleconferencing tools Email access Remote access to workplace terminal Remote Desktop [$0, iOS] Pocket Cloud Remote Desktop [$14.99, Google Play] Optimize Productivity Alerts as reminders Apps as organizational tools Manage Condition Apps to track medication/diet/exercise Track 3 Diabetes Planner [$2.99, Google Play] Communicate in an emergency 16 Mobile Technology Motor Impairments Conditions can include: Arthritis Back Conditions Cerebral Palsy Cumulative Trauma Disorders Carpal Tunnel Rotator Cuff Tendonitis Multiple Sclerosis Paraplegia 17 Mobile Technology Motor Limitations Fine Motor – Use of Hands Typing Writing Grasping Gross Motor Lifting Fatigue & Weakness 18 Mobile Technology Fine Motor: Built-In Accessibility Features Apple iOS Split Keyboard (iPad) Siri Android Voice Recognizer 19 Mobile Technology Fine Motor: Alternative Input Devices Panther Connect [$59.99, iOS] Turns iPad into universally designed computer controller 20 Mobile Technology Fine Motor: Alternative Input Devices Switchamajig [$279.95 (controller), $0 (app); iOS] Turns iPad into 6 switches 21 Mobile Technology Fine Motor: Alternative Input Devices Tecla Access [$0, Google Play & iOS] Wirelessly controls tablet/phone by using wheelchair controls or a standard switch 22 Mobile Technology Fine Motor: Alternative Input Devices iPortal Accessibility [varies (controller), $0 (app); iOS] Wirelessly controls Apple products by using wheelchair joystick or switch 23 Mobile Technology Fine Motor: Alternative Input Devices Windows 8 Tablet-like layout Compatible with switch access for scanning capabilities Kindle PageBot enables switch access Tablets Various switch options 24 Mobile Technology Fine Motor: Alternative Input Devices Alternate Styluses Mouth Adjustable lengths Ergonomic widths 25 Mobile Technology Fine Motor: Typing Speech Recognition Dragon Dictation [$0, iOS] Dragon Mobile Assistant [$0, Android] Dragon Email [$0, Blackberry] Larger Interface Big Launcher [$9.99, Google Play] 26 Mobile Technology Fine Motor: Typing Implement hand written notes Convert written notes into typed format Samsung Galaxy 10.1 and stylus Livescribe Smartpen & apps 27 Mobile Technology Fine Motor: Typing One Handed Keyboard Apps Frog Pad [Free, iOS] HansOn [Free, iOS] OneHand Keyboard [Free, Google Play] Right or Left Hand Options 28 Mobile Technology Gross Motor: Lifting Digitize all documents Implement E-Book Readers Kindle Nook iPad Android Tablets 29 Mobile Technology Gross Motor: Lifting Tablet Size Comparison Apple iPad Mini Samsung Galaxy Kindle Fire HD ASUS Infinity Apple iPad 2 Google Nexus 10 Microsoft Surface 8x5 in 10x7 in 9x6 in 10x7 in 9x7 in 10 x 7 in 11 x 7 in .68 lbs 1.24 lbs 1.25 lbs 1.32 lbs 1.33 lbs 1.33 lbs 1.99 lbs 30 Mobile Technology Fatigue: Maintain Alertness Alert Apps Stay Awake [$.99, iOS] iTired [$.99, iOS] Anti Sleep Pilot [$19.99, iOS] Anti Sleep [$1.33, Google Play] 31 Mobile Technology Motor Limitations: Tablet Accessories Mounts [enablingdevices.com] iPad Keyboard Keyguard Bluetooth Keyboards Touch Screen Gloves 32 Mobile Technology Cognitive/Neurological Impairments Conditions can include: Autism Epilepsy Attention Deficit-Hyperactivity Disorder (AD/HD) Learning Disabilities Dyslexia, Specific Learning Disability, Auditory or Visual Perceptual Deficit, etc. Traumatic Brain Injury (TBI) 33 Mobile Technology Mental Health Impairments Conditions can include: Post-Traumatic Stress Disorder (PTSD) Depression Anxiety Obsessive Compulsive Disorder (OCD) Bipolar Disorder 34 Mobile Technology Built-In Features VoiceOver Calendar and Reminders Camera and Slideshow Auto Correct Video Camera Maps Clock, timer, alarm, stopwatch 35 Mobile Technology Limitation: Memory Loss Calendar Notifications Recurring Events Reminders Use camera to capture sequential tasks, final product, people or places Password Reminders iOS: Todo [$4.99], Recurring Events [$.99], iDon’t Forget [$.99] Android: COL Reminder [$0], Remember [$2.52], Due Today [$2.99] 36 Mobile Technology Limitation: Interacting with Others Use pictures and videos to: Demonstrate appropriate workplace behaviors Role play scenarios Model how to greet others, where to eat, what to do when mad or frustrated Apps for relaxation, meditation, sound therapy 37 Mobile Technology Limitation: Organization Synch calendar, email, and contact lists Organize apps into specific folders Place most frequently used apps on bottom or main page of device iOS: Sticky Notes [$0], Meeting Planner [$.99], Catch Notes [$0] Android: Trello [$0], Note Everything [$3.99] 38 Mobile Technology Impairment: Autism Spectrum Disorders Limitations: Speaking/communicating, stress management, concentration, social skills, and sensory issues. Accommodation: Emotional regulation, voice meter, Alternative and Augmentative Communication (AAC), personal social skills, scheduling. iOS: Sosh [$39.99], Decibel Ultra [$0], Personal Social Skills HDWorkplace [$1.99], Video Scheduler [$12.99] Android: Calm Counter [$2.99], Time Timer [$1.99] 39 Mobile Technology Impairment: Epilepsy Limitations: Ensuring safety. Accommodation: Fall alerts or accident detectors, emergency information. iOS: Accident-Alert [$2.99, iPhone or iPad with connectivity] Android: EpDetect [$0], In Case of Emergency: Medi Alert [$.99] 40 Mobile Technology Impairment: Attention Deficit Hyperactivity Disorder Limitations: Concentration, managing distractions, prioritization, and multi-tasking. Accommodation: Visual and auditory timers, movement monitors, white noise, recurring task lists. iOS: ADHD Alarm [$1.99], Time Track [$0], Sit Still [$.99], Pomodoro [$9.99], Meeting Planner [$0] Android: ToDo List TaskDash ADHD [$1.41], Sit Still [$.99], Wunderlist [$0] 41 Mobile Technology Impairment: Learning Disabilities Limitations: Reading (from paper or computer), spelling, writing, math, organization and time management. Accommodation: Text-to-speech, voice recognition, spell check, handwriting to text, notetakers, keyboard layout. iOS: Note Binder [$6.99], AudioNote [$4.99], Handwriting Calculator [$1.99] Android: MyScript Calculator [$0], PhatPad [$4.99], Write Pad [$9.99] 42 Mobile Technology Impairment: Post Traumatic Stress Disorder Limitations: Coping with stress, dealing with emotions, and sleep disturbance. Accommodation: Anger management, stress management, audio and visual relaxation, alarms. iOS: Stay Awake! [$.99], White Noise Box [$0], Breathing Zone [$3.99] Android: PTSD Coach [$0], Meditation Anywhere Work Stress [$0] 43 Mobile Technology Impairment: Depression Limitations: Dealing with emotions, stamina, and meeting deadlines. Accommodation: Skype or video chat, Project time log, To-do lists. iOS: Deadlines Pro [$.99], Set Goal [$4.99] Android: Deadlines Reminder [$0],Location Alert [$0], Voice Reminder [$1.99] 44 Mobile Technology Impairment: Anxiety Limitations: Difficulty handling stress, panic attacks, dealing with change, and interacting with others. Accommodation: Guided breathing and meditation, music, panic attack talk down. iOS: At Ease [$2.99], iCBT [$7.99], Anxiety Stopwatch [$12.99] Android: At Ease [$2.99], Relax [$3.50] 45 Mobile Technology The Future of Mobile Technology Smaller devices with greater capabilities Improved Accessibility Voice recognition Switch access Applications for visually impaired Mobile technology Desktop 46 Mobile Technology Websites to Find Apps Platform Specific Stores: Google Play iTunes Apps Store Amazon Windows Store Others: http://www.appannie.com/ http://appadvice.com/applists/show/apps-for-the-deaf http://appadvice.com/applists/show/apps-for-thevisually http://otswithapps.com/-impaired 47 Mobile Technology Questions? AskJAN.org 48