NOMS Co-Financing Organisation
Mark Nickson
Head of NOMS CFO
NOMS CFO Core Aim..
NOMS CFO aims to identify and remove
barriers to employment experienced by
offenders in custody and in the
community.
Priority 1 - Extending Employment
Opportunities to people who without help
would face difficulties gaining
employment
NOMS CFO
• A key objective for NOMS is the reduction of offending
• Helping ex-offenders secure employment significantly helps
NOMS ability to meet that objective
• To offer additionality NOMS CFO must target those offenders
not already accessing mainstream provision
• Can only be achieved through strong partnerships with public,
private and third sector organisations
• Payment by results, new and innovative procurement
• Robust performance / contract management and monitoring
• Robust project administration and management
NOMS CFO – Target Group
Offering additionality
Offender Target Group
DWP…
Unqualified,
unskilled
Skilled,
qualified but
unemployed
and unemployed
SFA…
Unskilled, unqualified,
de-motivated, drugs /
alcohol issues,
behavioural issues,
debt problems,
accommodation
problems.
NOMS CFO
Hard to help group who are currently
not able to access mainstream
provision, and are therefore unable
to return to the labour market
CFO Needs Analysis
100%
90%
Over 25
Percentage of Participants with identified need
18-24
80%
70%
60%
50%
40%
30%
20%
10%
0%
Alcohol
Attitude &
Life Skills
Drugs
Education
Employment
& Training
Financial
Status
Health
Housing
Relationships
Hard-to-Help Groups
•
•
•
•
•
•
•
•
•
•
North East – Lifers
North West - Women with low-level mental health needs/Belief in Change
Merseyside - as North West
Yorkshire & Humber - Islamist extremists/sex offenders
South Yorkshire - Sex offenders
East Midlands - Dual Diagnosis Offenders/female sex workers
West Midlands – Travelers / show people
East of England - Female sex workers
South East - Offenders with dependent families (particularly 18-24s)
London – Veterans/young people involved in gang activity/prisoners
released following sentences served abroad
• South West - Young offenders transitioning into the adult justice system/
Belief in Change/Eden House
• Cornwall – link to SW sub-group participants
NOMS CFO
NOMS Co-Financing programme allows
NOMS to fund activities to engage and
motivate hard to help offenders thus
increasing their ability to access
mainstream services and employment
opportunities
NOMS CFO
• ESF Co-Financing allocation (2010 – 2014) = circa
£140 million (ESF)
• Newday (Wales) = Circa £9m
• Ring-fenced elements (Cornwall, South Yorkshire,
Merseyside)
• Remainder split across the rest of England in line
with regional agreements
• Provision contracted for approx 120,000 participants
• Providers paid combination of flat-line monthly
profile (68%), DAF (2%) and on achievement of starts
(10%) and both hard (10%) and soft (10%) outcomes
Technical Assistance Programme
Additional ESF grant of £8.4m is used to develop:
• Procurement that supports VCSE sector
• Implementation of CATS IT/MI system
• Social Enterprise Development
• Belief in Change (HMP Risley, HMP Channings Wood)
• Employer engagement & Work Programme
preparation
• ESF publicity materials
• Sustainable development initiatives
• Developing employment routes for 16-18 year olds
Delivery Model
• Long contracts (4 years)
• A single prime provider or consortia lead per region
• Fixed case management model - Identified barriers to
employment, and manages individual action plans
• Delivered through CATS
• Link to Offender Management arrangements
• 70:30 community/custody split
• Challenging targets for women and disabled
• Mentoring, social enterprise and help for veterans
• Intensive delivery to extremely hard-to-help groups
• Small specialised providers ensure local needs are met
Performance and Contract Management
• Traditional performance
and contract management
focuses on achievement of
targets and delivery to
timescales.
• Large elements of the
Provider’s performance is
unseen
– Quality
– Financial Management
– Relationship with Supply
Chain
– Local engagement
– Value added activities
Performance and Contract Management
• Operational Performance Managers (OPM)
• Contract Managers (CM)
• Project Integrity Officers (PIO)
Performance and Contract Management OPMs
• 4 OPM’s geographically based
• OPMs still look above the water
line at the monthly meeting with
Providers
• Responsible for co-ordination of
CFO activity taking place in a
specific region including match
funding and regional
relationships
• Rely on the expertise of Contract
Managers, Project Integrity
Officers, Statistics, Finance and
other specialists to understand
what is happening below the
water line
Performance and Contract Management CMs
• CMs ensure that the
Providers are delivering
what they said they would
in their tender
• Includes introduction of
Merlin principles, supply
chain analysis and
assessment, interrogation
of Provider’s financial
submissions (new
procedures have been
introduced)
• Concentrate on helping us
gain a better understanding
of what is being delivered
below the water line
Performance and Contract Management PIOs
• PIOs support the OPM in
ensuring that;
• the participant’s journey is
appropriately captured and
that the soft outcomes (not
covered by the Data
Integrity Team) are fully
evidenced
• insights are shared and
acted upon
• match funding and regional
relationships are
functioning appropriately
Case Assessment and Tracking System
CATS Version 6
CATS Version 6
CATS link with Current Systems
Main CATS Screen
• All essential information on
one screen
• Red, Amber, Green - Easily
read and understood
• Automatically modified
screens for prison and
probation clients.
• Quick and easy to use.
Distance Travelled Graph
Turning Data into Information
CATS as a statistical tool
Geographic Variation
Example – Would you consider self employment?
• CATS inbuilt APF application allows
for highly accurate geocoding of
participant addresses.
• In this example we can see that the
proportion of those participants who
would consider self employment
varies greatly throughout the
country.
• On average, 4.2% of participants
from the South West stated they
would consider self employment.
• In contrast, self employment was
only considered by 1.9% of
participants from the North East.
Geographic Variation
Example – Do you have access to transport?
• In many cases there is large intraregional variation in the barriers faced
by participants.
• In this example we can see that the
proportion of participants with access
to transport varies greatly within the
East of England.
• Those in the areas close to London are
much more likely to have access to
transport than those participants from
the more rural northern parts of the
region
Progress - Action plans and notes
Traditionally difficult to evaluate how ‘soft’ indicators such as
action plans and notes effect the progression of a participant
towards higher employability.
Progress - Motivation
Participants generally start the project unmotivated and disengaged.
Improvements to motivational levels lead to a marked improvement to the
participants ability to gain employment, as highlighted in the example below.
5
4
1
2
3
Final Motivation
4
3
2
1
Final Motivation
5
6
Outcome Gained
employment
gained
6
Outcome Not
Gained
employment
not
gained
1
2
3
4
Starting Motivation
5
6
1
2
3
4
Starting Motivation
5
6
Progress - Soft outcomes and their effect on gaining
employment
just as likely to
gain employment
much more likely to
gain employment
1x
number of participants
gaining outcome:
25
100
2x
5x
mentoring
not contracted
motivational training self presentation
interview
motivation
achieved by 2856 participants
achieved by 251 participants
secured
4.8X more likely to later
5.4X
gain
more
employment
likely to later gain employment
DAF
hard ETE
ed/train
other
qualifications non-accredited
courses
500
1000
5000
work placement or taster
achieved
448 participants
signposting
to I.T.bytraining
6.3X
more
likely
to
later gaintransport
employment
advice
achieved by 44 participants
achieved
by
339
participants
3.3X more likely to later gain employment
4.8X more likely to later gain employment
access counselling
services
interview
skills
achievedachieved
by 181 participants
by 1091 participants
employability
NO more3.5X
likelymore
to later
gain
employment
childcare/dependent
guidance
likely
to later
gain employment
signposting
advice
achieved by 1749 participants
(referrals)
NO more likely
to later gain employment
Progress - Interaction between outcomes
• Along a participants journey, many soft
outcomes may be achieved before
employment is finally found.
• Network analysis shows that many
outcomes are often achieved in
conjunction with other specific outcomes,
forming outcome clusters.
Demographics Jan 2012 - Present
Target
Target %
Actual
Actual %
% of Target
Achieved
Unemployed
6,433
57%
13,935
78%
217%
Inactive
4,871
43%
3,870
22%
79%
Disabled/ Health Condition
2,502
22%
4,757
27%
190%
Lone Parents
742
7%
878
5%
118%
Aged 50+
984
9%
869
5%
88%
Ethnic Minorities
2,733
24%
3,819
21%
140%
Female
1,155
10%
2,147
12%
186%
Probation
7,928
70%
13,418
75%
169%
Prison
3,376
30%
4,387
25%
130%
452
4%
824
5%
182%
Ex-Armed Forces
Outcomes Jan 2012 - Present
Starters
Employment, Training or Education
Supportive Outcomes
Actual
17805
4289
60485
Target
13716
2908
38541
% Achieved
130%
147%
157%
Real People not Numbers