A Socioemotional Wealth approach to

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Entrepreneurship and growth: An international perspective

Understanding Entrepreneurship in

Family Firms: A Socioemotional Wealth approach

Cristina Cruz, IE Business School

WHY ME?

More than 10 years of experience working, teaching and researching on family business

IMBAs,

Exective

Couses .

4 th generation family owned company

Thesis on Corporate

Governance in family Firm

Academic publications

(AMJ,ASQ,ETP,JBV..)

Cases & Articles ..

WHY FAMILY BUSINESSES?

WHY?

Facts & Figures

WHY?

Facts & Figures

WHY?

Facts and Figures

2004 Assessment of Entrepreneurship in the US

(Reynolds, 2005)

29.5% of all start-ups are initiated by existing family firms.

16.9% of new firms are related to existing family firms.

17.8% of established entrepreneurial firms are related to another family firm.

29.5% of start-ups expect family ownership.

$218 Billion informal investment primarily from family firm owners.

WHY? The anecdotic evidence

Wanda Ferragamo, when asked about the reason behind the acquisition of a hotel chain by the 90´s:

 Why did I buy the hotels?

It is easy…. I need to give employment to my grandchildren”!!!

WHY? The anecdotic evidence

A small business owner when asked why he decided to split the company in two parts:

The company was split not because there was any demand from the market for such a move, it was just to give them (the brothers) something to do”

(Ram 1994, p.89)

Why? Anecdotic evidence

Some famous splits for “family feuds”

With the blessing of Srinathji (a reference to the Hindu god Krishna) I have today amicably resolved the issues between my two sons”

Kokilaben Ambani (mother)

“The battle never ended between the two of them. Back then there was a butcher who served Puma and a butcher who served Adidas.

The town was divided”

Kit Chellel (founder´s grandson)

Why? Anecdotic evidence

• CHANGING THE LOGO:

“ It was a “sensitive” subject for the family, our shareholders

almost carried their identity card written in gothic letters

• DIVEST (Heating Division) :

“ It was not an easy decision but the family had to get over very import emotional links, in what was at the very origins of the company.

Jose Miguel Roca. CEO Roca Corporation

WHY? Selected empirical evidence

AUTHORS SAMPLE VARIABLE OF INTEREST MAIN RESULTS

Beehr, Drexler and

Faulkner, 1997

Mishra and

McConaughy (1999)

Chrisman, Chua, and

Litz (2004)

198 privately held firms

690 US publicly held firms

1,141 small privately held U.S. firms

Reid and Adams (2001) 300 Irish SMEs

Berrone et al (2010) 194 US publicly held firms

Gomez-Mejia et al

(2010)

360 firms from

COMPUSTAT

Gomez-Mejia et al

(2011) database

403 publicly held US companies

Work relations

Capital Structure

Family businesses are better at managing conflicts and offer greater job satisfaction and harmony in the work place.

Family firms use less debt to avoid a loss of control and decrease the

Agency costs likelihood of bankruptcy

Family involvement reduced overall agency costs and increase performance, measured by short term sales growth

Family firms employ in general less complex HRM practices than non family

Human Resource

Management Practices

Environmental

Performance firms

Family firms exhibit better environmental performance than non family firms

Diversification decisions Family firms diversify less both domestically and internationally than non

R & D and Technological innovation family firms.

In high technology industries family controlled firms tend to invest less in R&D and engage in lower technological diversification than non-family controlled firms

WHY? The conclusion

Family firms are not simply a unique phenomenological setting but are significantly different from non-family firms

(Gomez Mejia,Cruz, Berrone & DeCastro , 2011).

WHAT MAKES FAMILY BUSINESS

DIFFERENT?

Theoretical approaches

Early studies in the field suffered from significant methodological problems and were largely descriptive and atheoretical.

As the field evolved, different “borrowed” paradigms:

Agency theory

(Morck & Yeung, 2003; Schulze, Lubatkin, Dino & Buchholz, 2001)

Stewardship theory

(Miller & LeBreton-Miller, 2006)

Resource-based view of the firm

(Habbershon & Williams, 1999; Habbershon, Williams & MacMillan,

2003)

A duality of goals

NON

FINANCIAL

GOALS

FINANCIAL

GOALS

An emergent paradigm : A Socioemotional wealth approach to family business

SEW:

Stock of affect-related value that a family derives from its controlling position in a particular firm.

(Gomez-Mejia, et al, 2007)

“Affective endowment” of family owners

(Berrone,Cruz, Gomez-Mejia et al, 2010)

“While non-family principals and managers might experience some of this, the value of socioemotional wealth to the family is more intrinsic, its preservation becomes an end in itself, and it is anchored at a deep psychological level among family owners whose identity is inextricably tied to the organization”

(Berrone, Cruz, Gomez-Mejia & Larraza-Kintana. 2010: 87.

An emergent paradigm : A Socioemotional wealth approach to family business

Rooted in the BAM (behavioral agency model)

(Wiseman &

Gomez-Mejia, 1998).

Family owners are concerned about preserving their

SEW

Family owners frame problems in terms of assessing how actions will impact family socioemotional endowment

Implications

SEW has a major impact on strategic decision making in family firms

Managerial choices in family firms tend to reflect the family’s desire to preserve its socioemotional wealth apart from efficiency or economic instrumentality considerations

Gomez-Mejia, Cruz, Berrone & De Castro, 2011

Implications

Family firms are NOT risk averse

(but SEW loss averse)

“When issues are framed negatively by the family in terms of SEW losses, family principals tend to choose risky economic actions that preserve SEW”

Berrone, Cruz & Gomez-Mejiia, in press

Implications

SEW preservation goals can conflict with economic objectives

“When there is a threat to SEW the family is willing to make decisions that are not driven by an economic logic, and in fact the family would be willing to put the firm at risk if this is what

it would take to preserve that endowment.

(Berrone, Cruz & Gomez-Mejiia, in press)

Empirical evidence

Gomez –Mejia et al (2007)

1237 Spanish olive oils mills

Family-owned olive oil mills prefer to remain independent and not join a cooperative even though the co-op offers many financial benefits to the firm and greatly reduces firm risk.

Family owners are willing to accept a performance hazard (FW) in order to retain

family control (SEW)

Empirical evidence

Berrone, Cruz & Gomez-Mejia (2010)

194 US publicly held firms in polluting industries

Family-controlled firms tend to contaminate less , particularly if the plants are geographically congregated in a particular community

Family owners place a greater value on the legitimacy afforded by environmental initiatives because doing so would safeguard their SEW (family image) even if it is economically risky

Empirical evidence

Cruz, Becerra & Gomez-Mejia (2010)

122 privately owned Spanish firms

Family principals tend to create contracts for the TMT that are more protective of their welfare when the team is composed of family members even though this action is decoupled from firm performance.

Family owners place a greater value on preserving the SEW by nurturing family members (emotional attachment )

Empirical evidence

Gomez-Mejia et al (2010)

360 publicly held US firms

Family firms are less likely to engage in coporate diversification

Diversification poses a hazard on the family SEW : it requires external funding, outside managerial talent and changes in the way the family firm is organized (loss of family control and influence)

A contingency approach

Family firms are more willing to make economically driven decisions as firm faces greater performance hazard

Firms are more willing to diversify as performance deteriorates (Gomez Mejia et al, 2007)

Family owned olive mills are more willing to join coops as the volume of olive oil sales decreases (Gomez Mejia et al, 2007)

Newspapers are more likely to terminate family directors when the probability of failure is high (Gomez Mejia et al, 2003)

FW

SEW

A contingency approach

One size fits all?

The Empirical evidence

Strategic choices are more likely to be driven by economic considerations in later generations

(Gomez-

Mejia et al, 2007; Chen et al, 2010)

Strategic choices are more likely to be driven by economic considerations as firm grows

(Gomez-Mejia et al,

2007; Miller et al, 2010)

Strategic choices are more likely to be driven by economic considerations with the presence of non family shareholders

(Gomez-Mejia et al, 2011)

Conclusions

SEW as an overarching construct to capture family firms idiosyncrasy

SEW as promising “home grown” theoretical approach with a strong theoretical base

Built on the foundation of family firms + anchored in the behavioral tradition within management field

SEW reconciles previous approaches to family firms:

It allows for differential risk preferences, it accounts for non financial aspects and it contemplates both, positive and negative consequences of this non economic aspects

The Challenges

How to measure SEW?

Berrone, Cruz, Gomez-Mejia, 2012:

30 items to capture five dimensions of

SEW and discussing some alternative ways to measure these.

SEW DIMENSIONS

F

I

B

E

R

Family control and influence

Identification of family members with the firm

Binding social ties

Emotional attachment of family members

Renewal of family bonds to the firm through dynastic succession

Berrone, Cruz & Gomez-Mejia, in press

The Challenges

In search of the Holy Grail: What is the impact of family ownership on firm performance?

The Challenges

Under which conditions is an emphasis on SEW preservation beneficial for firm performance?

How does the different SEW dimensions impact performance outcomes?

Cruz, Justo & De Castro (2011) :

Employing family members increases firm performance in the context of MSEs

Cruz & Nuñez (Work in progress ) :

Drives of Value creation among European publicly traded family firms (sponsored by Banca March)

The Challenges

How does SEW affect entrepreneurial outcomes?

SEW + Family embeddedness perspective to entrepreneurship

(Aldrich & Cliff, 2003)

 Cruz, Justo & De Castro (2011) Family entrepreneurs context and the impact of family employment on performance

Cruz & Justo (Work in progress) : Family entrepreneurs context and the probability of being a portfolio entrepreneur

Many others unresolved questions….

What factors play a role in determining the different weights given to the dimensions of SEW?

Under what conditions do economic objectives become preferable to SEW related goals?

Under what conditions might be the preservation of SEW by controlling families beneficial for other stakeholders/stakeholders?

What are the minimum financial level that a company needs to reach to be able to neglect SEW objectives?

……

Implications for family owners & practitioners

HOW DOES YOUR FAMILY DEFINE SUCCESS?

Financial performance

(FW)

More intangibles

(SEW)

Implications for family owners & practitioners

How can we ensure the preservation of the SEW aspects that are worth to the family ? (Governance mechanisms, Human Resource Practices, Succession Planning…)

Implications for family owners & practitioners

How can we ensure that actions towards SEW preservation do not act against (financial) value creation ?

AN ENTREPRENEURIAL FOCUS : The preservation of the family SEW and the perpetuation of the family ties to a business are overlapping, but distinct issues:

From Family Business to ENTERPRISING FAMILIES

From survival to

A TRANSGENERATIONAL VIEW OF

WEALTH CREATION

Implications for family owners and practitioners

FAMILY BUSINESS

Sucession

Estate Planning

Continuity

Family Conflict

ENTREPRENEURSHIP

Opportunity seeking

Risk taking

Innovation

Growth

ENTERPRISING FAMILIES

38

Implications for family owners and practitioners

IT IS NOT about how to assist families to pass on a business over to the next generation….

IT IS ABOUT how to assist families to preserve their SEW and at the same time to pass on the entrepreneurial

mindset and capabilities that enable them to sustain and create new streams of wealth

(financial and socioemotional) across many generations.

Implications for family owners & practitioners

It is not about choosing the next successor… it is about

DEVELOPING THE NEXT

GENERATION OF FAMILY

ENTREPRENEURS

QUESTIONS?

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