An inside story – is self-determination the key? Anders Dysvik Førsteamanuensis Handelshøyskolen BI Anders Dysvik • Førsteamanuensis, PhD, i organisasjonspsykologi ved Handelshøyskolen BI • En rekke internasjonale publikasjoner innenfor HRM • Reviewer for flere internasjonale tidskrifter • Krigsskole, operativ linje fra Luftforsvaret • 10 års ledererfaring og opptatt av HR i praksis • Mye brukt som foredragsholder og rådgiver for offentlige og private virksomheter Why work motivation? • Work motivation theories differ in operationalization and scope and exist in numerous forms. • But share the quest for explaining how employees are energized towards learning, performing and well-being at work (Sheldon, Turban, Brown, Barrick, & Judge, 2003). • Could we gain from integrating work motivation theories? • Theories acknowledging the interplay between individuals and their work environment is well suited for integration into a more coherent and practically relevant whole (e.g. Kanfer, 2009). Self-determination theory • Recognizes the interplay between individuals and the work environment. • Motivation depends on individual perceptions • Autonomous versus controlled motivation. • Intrinsic motivation: autonomous motivation in its purest form – the motivation to perform an activity for itself in order to experience the pleasure and satisfaction inherent in the activity (Deci, Connell, & Ryan, 1989) Perceived training opportunities, turnover intention and work performance Perceived investment in employee development and work performance Intrinsic motivation Perceived job autonomy and work performance Achievement goals and work performance Dysvik, A., & Kuvaas, B. (2008). The relationship between perceived training opportunities, work motivation and employee outcomes. International Journal of Training and Development, 12, 138-157 Selected for Best Paper Proceedings at the 2008 Annual Meeting of the Academy of Management in Anaheim, CA Perceived training opportunities and intrinsic motivation • Training is a potent tool for knowledge and skill acquirement (e.g. Arthur et al., 2003) and related to organizational performance (Tharenou et al., 2007). • Training may also facilitate prosocial motivation (Shore et al., 2006). • High levels of perceived training opportunities (PTO) should also facilitate intrinsic motivation when employees – Are encouraged to seek challenges optimal for their capacities and to attempt persistently maintenance of skills – Perceive the training opportunities to be high – Perceive a supportive work environment in terms of the provision of training opportunities • Findings: – PTO positively related to intrinsic motivation – The relationship between PTO and facets of self-reported work performance and turnover intention fully or partially mediated by intrinsic motivation Kuvaas, B., & Dysvik, A. (2009). Perceived investment in employee development, intrinsic motivation and work performance. Human Resource Management Journal, 19, 217-236 Presented at the 2009 Annual Meeting of the Academy of Management in Chicago, IL Perceived investment in employee development and intrinsic motivation • Perceived investment in employee development (PIED) an antecedent for prosocial motivation. • According to social exchange theory, it should also relate positively to work performance. • More to this relationship than mere reciprocation? • Findings – Intrinsic motivation fully mediated the relationship between PIED and self-reported work effort across three samples – Intrinsic motivation moderated the relationship between PIED and self-reported OCB across three samples Antecedents for prosocial motivation and intrinsic motivation There is more to prosocial motivation than ”a felt obligation to reciprocate”, and intrinsic motivation seems to be the key. Combined, social exchange theory and SDT provide a more thorough explanation than they do separately. The consequent moderation for OCB suggest that employees high in intrinsic motivation respond more broadly in response to PIED, in acting as ”missionaries” Similar findings with respect to perceived training opportunities (PTO) (Dysvik & Kuvaas, 2008) PIED (and prosocial motivation in general) less relevant for explaining elevated levels of work quality from a static perspective. Dysvik, A., & Kuvaas, B. (Submitted, under review). Meeting the standard, liking for the task, or both? The integral role of achievement goals and intrinsic motivation as predictors of in-role and contextual performance Achievement goals and intrinsic motivation Achievement goal theory (AGT) and SDT emphasize individual competence and autonomy perceptions as important for predicting individual performance (Elliot, 2005; Gagné & Deci, 2005). Learned preference versus situational perceptions Increased understanding of how these motivational sources relate to work performance may be gained by integrating them. Dynamic process that evolve over time, yet lack of longitudinal studies for both theories. Main finding: Intrinsic motivation partially mediates the relationship between mastery-approach goals (T1) and self-reported inrole and contextual performance (T2) Dysvik, A., & Kuvaas, B. (In press). Intrinsic motivation as a moderator on the relationship between perceived job autonomy and work performance. Accepted for publication in European Journal of Work and Organizational Psychology Perceived job autonomy and intrinsic motivation Perceived job autonomy (PJA) a salient predictor for a range of positive outcomes, including work performance (e.g. Humphrey et al., 2007), and current motivational models suggest PJA facilitate intrinsic motivation (Hackman & Oldham, 1976; Gagné & Deci, 2005). Could intrinsic motivation moderate the relationship between PJA and work performance with respect to actually seizing opportunities provided by job autonomy? Main finding: A more positive relationship between PJA and both selfreported and line manager rated work quality for employees higher in intrinsic motivation Intrinsic motivation seems to be the key • Adds explanatory power to theories of prosocial motivation and achievement goals. • Remains a robust predictor of relevant work outcomes (i.e. work performance and turnover intention) in 9 different study samples among more than 2900 employees. • Novel observations on the relationships between autonomy, intrinsic motivation and performance. Selected references • • • • • • • Deci, E. L., Connell, J. P., & Ryan, R. M. (1989). Self-determination in a work organization. Journal of Applied Psychology, 74, 580-590 Elliot, A. J. (2005). A conceptual history of the achievement goal constructs. In A. J. Elliot & C. S. Dweck (Eds.), Handbook of competence and motivation (pp. 52-72). New York: The Guilford Press. Gagné, M., & Deci, E. L. (2005). Self-determination theory and work motivation. Journal of Organizational Behavior, 26, 331-362 Humphrey, S. E., Nahrgang, J. D., & Morgeson, F. P. (2007). Integrating motivational, social and contextual work design features: A meta-analytic summary and theoretical extension of the work design literature. Journal of Applied Psychology, 92, 1332-1356 Kanfer, R. (2009). Work motivation: Identifying use-inspired research directions. Industrial and Organizational Psychology, 2, 77-93 Sheldon, K. M., Turban, D. B., Brown, K. G., Barrick, M. R., & Judge, T. A. (2003). Applying self-determination theory to organizational research. In J. J. Martocchio & G. R. Ferris (Eds.), Research in Personnel and Human Resource Management (Vol. 22, pp. 357-393): Elsevier. Shore, L. M., Tetrick, L. E., Lynch, P., & Barksdale, K. (2006). Social and economic exchange: Construct development and validation. Journal of Applied Social Psychology, 36, 837-867