Results Management Group Our idea can turn the world around! Database Services Marketing Research Services Marketing Consulting Services About Us • At RMG, We’re about great ideas and great people. • We are global-minded with the touch of local feeling. • We are unique, passionate, and talented people. Results Management Group Our Service Database services Marketing Research Services Marketing Consulting Services Credential Our Team Members Click at topic to follow links Results Management Group Database Services We provide an effective database services that is an essential tools for direct marketing and telemarketing in both alternatives. o Database rental o Database buying Our database are characterized in 4 categories. o Bank o Credit cards o Vehicle o Personal information and etc. upon request (All database info. include name/surname, contact no., address and date of birth) Results Management Group Marketing Research Services Our marketing research team can provide you with unique answers in the following ways: More details More precise Practical in term of marketing activities And can create the impact Main Menu Results Management Group Retail Observation • On-site observation of customer’s shopping behavior in real situation • First-hand observation of shops’ layouts including P.O.P. display, banners, product assortments, alley arrangement, etc. • Monitor your sales person’s performance • Measure traffics and traffic flows in your stores Main Menu Results Management Group Marketing Research Services Qualitative Research Brand DNA Model® Market Opportunity Investigation Product/Service Concept Development Communication Concept Constructing Communication Concept Pre-testing Quantitative Research Market Segmenting Brand Power Measurement and Brand Equity Index Brand DNA & Brand Positioning Map Consumer Decision Making Model Media Consumption Habit Study Consumer Lifestyle Study Price Sensitivity Analysis Consumer Satisfaction Measurement Main Menu Results Management Group Brand DNA Model® Component 6 Component 1 Component 5 Ideal Brand Component 2 Component 4 Component 3 Component 6 Component 1 Component 5 Brand A Component 2 Component 4 Component 3 The model portrays analysis results of qualitative techniques through illustrating the way consumers perceive competitive brands in the market, as well as what the DNA of the ideal (or most preferable) brand looks like. With this model, marketers can easily understand consumer perceptions toward brands. These perceptions come from a number of factors, whose meanings are also given. Marketers can thus use this model as a guideline for their brand development plans. The DNA of the ideal brand would be the goal of the plan, while the gaps between the particular brand and ideal brand are the areas that need further development. Our model also showcases guidelines on how to develop the contribution factors. Since most of the factors are subjective, we provide a "subjective object interpretation" for use in all communication activities. Marketing Research Services Results Management Group Main Menu Market Opportunity Investigation The investigation is normally conducted through qualitative techniques, which aim to explore consumer needs. The opportunities can be defined by a number of factors, including: Availability of unsatisfied needs Chance to deliver more satisfaction to meet the satisfied needs With this investigation, marketers would be able to see the market gaps. Market-entrance plans could then be developed to fill the gaps by developing current or new products/services. Furthermore, our analysis could deliver future changes in consumer needs. The changes will lead to future market gaps. Marketers could, therefore, prepare for these changes in their marketing plans. Marketing Research Services Results Management Group Main Menu Product/Service Concept Development The concept development is also called "Product/Service Concept Test." Our technique aims to investigate the consumers’ perceptions, beliefs, and acceptability toward the new concept. With our research, marketers are able to see the potential of the newly developed concept in particular markets. In addition, we do not just conclude with a simple "Yes/No" toward the new concept. Instead, our research analysis will always illustrate the way to make the new concept successful in these particular markets. For a number of attributes, our analysis can also identify which attribute should be highlighted in marketing activities, in order to create the highest impact to the selected market segments. In conclusion, our technique in concept development will deliver a combination of "the right concept (the newly developed concept plus some adjustment) with the right launching strategy in the right market." Marketing Research Services Results Management Group Main Menu Communication Concept Constructing Research aims to construct the most effective communication concept. Our analysis could suggest the most suitable attributes to be highlighted in communication activities. Moreover, the highlighted attributes are also defined in terms of communication objects, in order to create the preferred beliefs among audiences. We also make recommendations on the preferred emotional factors and images as part of the communication concept. With our research results, marketers would be able to construct the most effective creative brief given to the selected creative team. Marketing Research Services Results Management Group Main Menu Communication Concept Pre-Testing This test is also conducted with the "advertising pretest." Our research is normally used to evaluate the communication and advertising concept before production. We aim to investigate what beliefs, attitudes, and motivations are created among the audience after observing the concept board. We would also suggest which communication features , if any, that need further development to make the whole campaign more effective. With our research, marketers could be confident in the effectiveness of their concept. The undesirable beliefs, attitudes, and motivations could be eliminated from concepts that pass the tests. Marketing Research Services Results Management Group Main Menu Market Segmenting Group 1 Group 2 This research aims to classify the market into a number of small segments for further marketing plans. From the agreed market segmentation variables, advanced statistical tests would be applied to segment the market. In our research, we segment the market by behavioral and psychographic factors, not by demographics. Variables used include needs, product feature preferences, attitude toward particular topics, lifestyle, etc. Group 3 Group 4 In our analysis, we would identify the significant variables which influence the differences among the segments, as well as the common variables that are the same across the groups. In our results presentation, we will give the definition of each segment as well as a guideline for creating a marketing plan to approach them. With our research, marketers would have a clearer pictures of the market for their future marketing planning. Marketing Research Services Results Management Group Main Menu Brand Power Measurement & Equity Index This study aims to measure the power of brands in a particular market. The power of brand is defined by the following factors: Recognition Levels of Brands Awareness Levels of Brands Preference Levels of Brands Current Usage Rates of Brands Satisfaction Levels of Brands Intention of Future Purchase Levels of Brands The above factors are combined and illustrated in terms of "Brand Power" and "Brand Equity Index." This study is always employed as the marketing campaign evaluating mechanic. Normally, we are requested to conduct the measurements before and after the marketing campaign. Marketing Research Services Results Management Group Main Menu Brand DNA Modeling & Position Mapping X6 = % Component 6 X1 = % X5 = % Component 1 Component 5 X2 = % Ideal Brand X4 = % Component 2 Component 4 X3 = % Component 3 Brand DNA This is an additional study from the Brand DNA Model® in the qualitative technique. While qualitative research tries to identify the brand attributes and the relationships between attributes and factors, quantitative research tries to identify the important weight of each attribute and factor. With this modeling, marketers can list the attributes in order based on the importance. With the advanced modeling program called LISREL, we could also consider the relationships between attributes, in order to become a guideline for future marketing planning. With our advanced statistical analysis, we are also able to construct comparison positioning pictures among the competitive brands. Positioning Map Marketing Research Services Results Management Group Main Menu Consumer Decision Making Modeling This study aims to identify the factors concerned in the consumer decision making process. Our analysis can also identify the important weight of each factor. In this study, we can also identify the factors that do not affect consumer decision making. Along with Brand DNA Modeling and Positioning Mapping, marketers could effectively determine which factors should or should not be concentrated on, when they are designing both marketing and communication plans. This will make the resulting activities deliver a more preferable impact on the market. Marketing Research Services Results Management Group Main Menu Media Consumption Habit Study Aiming to support media planning, our study identifies the coverage rate of each medium. This study is normally employed for media planning along with other syndicate research, such as media audits or TV ratings. Unlike syndicate researches, our study provides the benefits of up-to-date information and more flexibility in the selection of a particular market segment. Our study covers the following medias: Television Channels / Programs / Periods Radio Frequencies / Programs / Periods Newspapers Magazines Internet / WWW / Periods Marketing Research Services Results Management Group Main Menu Consumer Lifestyle Study The study is employed to investigate the lifestyle of the selected target group. The relevant topics in this study include: Life after study/work Life on the weekends Hobbies Favorite activities Favorite places for dinning/shopping Favorite places for traveling/holiday Attitude toward particular topics With our research, marketers gain valuable information that can be used for their event or promotion plans and CRM programs. Marketing Research Services Results Management Group Main Menu Price Sensitivity Analysis This is a study specially designed to measure the impact of product/service features on consumers’ acceptance of a change in price. In product development plans, marketers always need to make decisions with regards to adjusting some product features. Our study supports the decision-making by providing information that highlights the most suitable product features where changes could lead to a highly acceptable price adjustment. Therefore, the designed product development plan would become more effective. To analyze the information, we normally use the advanced statistical test called "Conjoint Analysis." Marketing Research Services Results Management Group Main Menu Consumer Satisfaction Measurement The study aims to measure customer satisfaction towards both products and services. Since the customer satisfaction level is very important for every business, marketers always need to measure the level of satisfaction in order to control business operations and to design future marketing plans. Our advanced statistical analysis lets us showcase not only the overall satisfaction index, but also the factors influencing customer satisfaction levels. The factors can also be classified into determinant factors, satisfaction variables, and dissatisfaction variables. Marketing Research Services Results Management Group Main Menu Data Mining Data Mining Innovative Data Visualization Interactive Selection of Data Document Mining Statistical Analysis Our comprehensive data mining enables customers to have access to Interactive Selection of Data Data Mining Document Mining Innovative Data Visualization Statistical Analysis Main Menu Results Management Group Marketing Consulting Services Industry overview Brand Management Market Segmentation Market Repositioning Direct Marketing Main Menu Results Management Group Industry overview Industry overview Brand Management Research into industry insight including market opportunities as well as challenges Identify strengths and weaknesses of all players Locate your company's current position and future strategic alternatives Market Segmentation Market Repositioning Direct Marketing Consulting Marketing Consulting Services Results Management Group Main Menu Brand Management Industry overview Brand Management Market Segmentation Market Repositioning Direct Marketing Consulting Create your brand values (brand equity) Creation of brand identity, which characterized by attributes in your consumers’ consideration set Leading your brand to the top of customers’ minds Revitalize your brand in order to keep your brand portfolio fresh all the time Strategic branding solutions for continuous growth of market share Marketing Consulting Services Results Management Group Main Menu Market Segmentation Industry overview Brand Management Market Segmentation Locate and identify your potential and profitable customers Divide market into homogeneous segments for ease and effectiveness of marketing activity Match your offerings with what your customers desires Market Repositioning Direct Marketing Consulting Marketing Consulting Services Results Management Group Main Menu Market Repositioning Industry overview Brand Management Creation of image for customers’ association Bring your brand back on track Achieve highest possible position in values chain Market Segmentation Market Repositioning Direct Marketing Consulting Marketing Consulting Services Results Management Group Main Menu Direct Marketing Consulting Services Industry overview Brand Management We offer Consulting Services and strategic planning for Telemarketing business, Direct Marketing, and Network Marketing. Market Segmentation We also provide business with strong database handling solutions. Market Repositioning Direct Marketing Consulting Results Management Group Who trusted us!! And much more!!! Main Menu Results Management Group Our Team Member Charkorn Tayapiwatana Position: Executive Director Previous Experiences: General Manager MGM Lifestyle International Ltd. Operation Director OgilvyOne Worldwide Ltd. Ogilvy & Mather Marketing Director Thonburi Group of Hospitals Results Management Group Our Team Member DR. Chatchai Thiengkamol Position: Director Previous Experience: Business Analyst Manager Blackwood Venture (Thailand) Inc. Visiting Lecturer Assumption University Team Leader “Long-term Strategic Planning” for Siam Tire Cord Co., Ltd, “Market Potential Analysis” for Assist International Service Co., Ltd., Next Results Management Group Main Menu Our Team Member DR. Tanarat Thiengkamol Position: Strategic & Research Director Previous Experience: Manager of Strategic Planning Department Chuo Senko (Thailand) PLC Visiting Lecturer Bangkok University Team Leader Business Consulting Center, Assumption University Next Results Management Group Main Menu Contact Us Charkorn Tayapiwatana Executive Director 369/73 Jaroengrung 107,Jaroengrung Rd., Bangkholaem, BKK Thailand 10120 Tel: +66 (0) 81 802-8024 Mail: charkornt@yahoo.com charkorn@thailandhealthcenter.com Results Management Group