Essex Partnership Board 10th October 2014 Agenda Time 10:00 Title/Description Welcome and Introduction Lead Cllr David Finch Part 1 - Strategy 10:05 Sounding Board output PSTN Transformation Month – Nov 2014 10:20 Strengthening Communities & Who Will Care Update on the SC/WWC integration VCS Framework Guy Swindle Sheila Norris Bob Reitemeier 11:00 Housing o Presentation and endorsement of OBC Glen Chipp 11.15 Proposed Away day to develop 2015/16 programme Richard Puleston Part 2 - Business 11:30 11:45 Skills o o Performance & progress report approval Closure report approval Performance Report Pete Cook Guy Swindle 2 Essex Partnership Board Communications and Engagement Output from Sounding Board Transformation Month - November Public Service Reform Output from the Sounding Board – Stakeholder feedback 84 attendees DWP 1 Essex CRC 2 Fire 3 Govt 6 Health 7 Housing 2 Other LAs 17 Media 1 PCC 2 Police 1 Business 1 PSRU 11 Universities 2 VCS 10 • • • • • • • • • • 69% rated all presentations Good-Very Good Nesta & Strengthening Communities presentations rated highest 40% rated break out sessions as Good Strengthening Communities break out rated highest 69% felt informed about the PSR Vision & Priorities 56% very satisfied with PSR programme information received 62% very satisfied with the event networking opportunities 75% communicated their organisation’s transformational ambitions 25% satisfied with venue 63% very satisfied with the overall event Suggestions for future events • More inspiring Government speaker • More time for break out session & networking • Better venue 4 Public Service Reform Output from the Sounding Board – Workshop Outcomes Workshop Outcome Information Sharing • • • • • Domestic Abuse • • • • Strengthening Communities • • • Housing • • • • • A culture change is required for Essex citizens about how we use their information and why There’s a need for awareness and understanding about information sharing throughout organisations – leaders to front line staff Provide tools to improve transparency about what we are doing Provide tools that enable citizens to ‘take ownership’ of consent i.e opt in or out Actions required to address training, communication, e.g marketing/advertising campaign. This workshop was poorly attended which gave concern to those from Essex CRC, Police and ECC who did attend Vital to intervene early with victims and perpetrators Essential that front line staff are trained to work with perpetrators, and trained in effective interventions Early intervention means finding victims before they contact the Police, and this may require a different approach to information sharing than that used for incidents identified by the Police. A consistent approach to monitoring is required, the current approach is too random (across partners) and hinders delivery Create an environment where lessons learned are delivered honestly and not always solely focussed on success (i.e. permission to fail) Leadership required to change culture in organisations/communities making helping the norm. The structure of the model needs to be attractive and clearly articulated, if not it will struggle to deliver better outcomes than private developers/investors Value model must be applied on a site-by-site basis , no one-size-fits-all option We must move quickly, it is better to stimulate the market than wait for the right conditions Partners could be seen as an investor providing a ‘bond’ to pay forward long-term benefits Partners might be interested if rate of interest was higher than bank deposits, in principle this 5 should be compelling for most. Public Service Reform Output from the Sounding Board – Multimedia Interaction Online • Essex Partnership website is hosting all Sounding Board news, social media, presentations and videos received. 30% of page visitors downloaded Sounding Board files. PR & Media • Press release distributed to 450 media outlets • Braintree & Witham Times Domestic Abuse feature story Social Media • 7 new Twitter followers • 12 mentions (3 #WISDOM – cutting red tape, partnership working) • 23 retweets @EssesxPSR 6 Public Service Reform PSTN Transformation Month – November 2014 Objectives: PSRU Activity: Influence early spending round discussions Multimedia case studies: Scaling Up My Social Prescription & Daisy Project Stimulate thinking, debate and planning of future public services Online: OBC Housing & Public Sector Land Project Provide practical tools which show how transformation can be implemented Themed Week: Domestic Abuse Awareness Week Share successful practice between places Evidence fiscal benefits: Family Solutions & Strengthening Communities Print media Tweetathon Case Studies Live chat 7 Essex Partnership Board Who Will Care / Strengthening Communities update Purpose: Progress update on WWC/SC integration Approval of the VCS Framework Strengthening Communities and “Who Will Care?” (WWC) Purpose To outline the expanded Strengthening Communities Programme reporting to EPB, which has been aligned with work on mobilising communities as part of WWC, and to confirm the new governance arrangements Outline • • • • • Introduction Background - outline of ‘Who Will Care?’ Governance arrangements Recommendation Annex - Strengthening Communities (SC) programme and WWC mobilising communities - a summary of all the SC and WWC workstreams which now fall under the oversight and sponsorship of EPB 10 Introduction • At its last meeting, 17 June 2014, EPB agreed that it would oversee and sponsor the mobilising communities WWC workstreams; incorporating it into the Strengthening Communities Programme • These slides present more information about how those governance arrangements will work and summarises all the workstreams in the new expanded Strengthening Communities Programme 11 Background - an outline of WWC • “Who Will Care?” Commission in 2013 to identify practical solutions to our ageing population and complex care needs • Identified 5 high impact solutions: – Agree a new understanding between the public sector and the people of Essex – More prevention and early intervention – Mobilise community resources – Better use of data and technology – Ensure clear leadership, vision and accountability . 12 Background - agreed priorities and how these are being taken forward • Essex partners met in Jan 2014 and agreed 3 priorities for action: – Engaging with the public – a new understanding – Mobilising communities – Data and information sharing to support targeting and allocation of resources • These priorities form the main elements of WWC workstreams • Data and information sharing – Task and Finish group chaired by Cllr Finch. Whole Essex Information Sharing Framework; data sharing protocols; Predictive Tools Analysis. Reported to Health and Wellbeing Board on progress in July • Other two priorities are linked and been aligned with work on strengthening communities GOVERNANCE Essex Partnership Board Provides lead on overall strategy and vision, approves direction. Formal sign off for Mandate’s, OBC’s and FBC’s and project closure documents Strengthening Communities Programme board Continues to agree critical success factors for projects, sign off Mandates ,OBC’s, FBC’s and project closure documents. New Terms of Reference have broadened role to have strategic leadership role to drive and co-ordinate workstreams to strengthen/mobilise communities . Workstreams/Projects/Initiatives Delivers ongoing work relevant to the aims of the programme to the agreed plans. Delivers intended outcomes and benefits, on time, within budget and to the required quality. Essex Partnership Board EPB-Sponsor Bob Reitemeier SCPB Chair: Paul Hill Strengthening Communities Programme board SC Lead: Helen Lax Projects/ Initiatives WWC workstreams Existing SC Projects Community Agents Public engagement Training and Toolkit VCS Framework Civic Innovation Community Builders Essex Connects Time/ Care Banking Networking and Events Youth Volunteering Encourage Volunteering Awards Ceremony Roll out of local schemes Evaluation Framework Recommendations • To agree that the ‘WWC’ workstreams report progress, issues and outcomes to EPB on a regular basis, alongside Strengthening Communities Programme reporting • To review workstreams across Strengthening Communities and WWC to ensure they are complementary and support the delivery of the key outcomes in this area. • To agree that SC Programme Board reports on progress towards vision of strong and resilient communities – ensuring that activities are well co-ordinated and support infrastructure of managed and active volunteers in every community 16 Annex: the expanded Strengthening Communities Programme workstreams (WWC workstreams shown in red) 17 Workstream (+ Lead) Overview Targets Benefits VCS Framework (Sheila Norris) This document sets out a new approach for public sector partners in their relationship with the VCS in relation to areas such as commissioning, procurement and grants With partners for sign off by 31st October, strategy responses to be developed by Apr 15 To support a thriving VCS, enabling strong and resilient communities Community Builders (Paul Probert) CB’s are locally based and follow an Asset Based Community Development approach to identify both community assets and needs Prototypes currently in delivery (to Mar 15). Increased community capacity, enabled to manage their own identified needs Time/Care Banking (Matt Taylor) Enables reciprocal volunteering exchanges in communities between members. Countywide rollout now mobilised. 43,600 hours exchanged by September 2015 £1.3m of cashable benefits over 5 years. Youth Volunteering (Matt Taylor) This scheme will redevelop the Volunteer Essex website to offer a new platform to engage 1624yr olds in volunteering. A portfolio of new opportunities will also be developed. 30 NEET’s moved into Education, Employment or Training. 22,100 volunteer hrs generated £155k of cashable benefits in year 1 (14/15) Community Agents (Sheila Norris) Community agents help older people maintain their independence and delay or prevent the need to access formal health/social care 6,000 people supported p.a. (3,000 social care and 3,000 GP referrals) Over £2m of cashable benefits across 3 years Evaluation Framework (Sheila Norris) To commission an evaluation framework to measure the long term impact of multiple community based schemes Framework in place by Summer 2015 Timely/credible evidence to support and direct future investment Public engagement (Sheila Norris) To devise and implement engagement to effect behaviour change based on a new understanding between public services and the people of Essex Agree approach with partners Nov 2014 Raised awareness leading to behaviour change from citizens Workstream (+ Lead) Overview Targets Benefits Training and Toolkit (Sheila Norris) To support mobilisation of communities by providing training and toolkits to set up and run community-led activities and to bid for funding Toolkit developed by Dec 14 Increase in successful community initiatives Civic Innovation (Sheila Norris) Working collaboratively with communities to design new solutions to meet needs via facilitated Civic Innovation Events 3 learning disabilities workshops Nov 2014 Greater innovation, more buy in from communities, more joined up solutions Essex Connects (Sheila Norris) To build on the existing web portal to enhance information sharing across a wider range of community organisations. In development Improved access to support in setting up community initiatives Networking and Events (Sheila Norris) Events with specific focus to further support mobilisation of communities based on feedback from 4th April WWC event. First ‘Swap Shop’ Jan 2015 Increased capability/stronger networks with the VCS Encourage Volunteering (Sheila Norris) To develop/strengthen the infrastructure that supports employee volunteering across public and private sector, including ECC Business engagement plan in place by Oct 14 Increased community capacity/capability better understanding of needs 3 Countywide schemes (Sheila Norris) 3 partner selected schemes for replication /scale up across the county - Men’s Sheds, Social Prescribers and Rainbow Services. Roll out to further areas to commence early 2015 Reduction in social isolation Greater community resilience Awards Ceremony (Sheila Norris) Partnership awards ceremony to recognise those volunteers who make a difference in Essex communities. Planned for May 2015 Encouraging , recognising and celebrating volunteering VCS Framework Purpose To outline the VCS Framework and present progress and next steps towards its adoption Public Service Reform VCS Framework A new approach for public sector partners and their relationship with the VCS • Vision: ‘strong and resilient communities supported by a thriving voluntary and community sector’ • Drivers - reduced public funding, rising costs and demographic change: the need for resilient communities that can support themselves and the need for radical innovation in service design and delivery • Recognition of commissioning and need for VCS to adapt to new approach • Essex partners (public sector and VCS) have worked together to develop a framework that supports effective working between the public sector and VCS • Essex Compact: builds on the work of the compact but aims to go further in setting out a number of actions that will help us achieve our shared vision and within a commissioning landscape • Comms strategy: to ensure that it is shared with partners. The Essex Compact Steering Group will lead on securing sign up from partners to both the framework and the Essex Compact 21 Public Service Reform VCS Framework The public bodies will: • respect the independence of the VCS sector • have a clear approach to commissioning and how the VCS can engage throughout the cycle • endeavour to ensure a level playing field for VCS organisations in procurement processes where they can engage • be clear about their joint commissioning arrangements • recognise the continued need for, and have a clear and transparent approach to, grant funding • be clear on implementation of The Public Services (Social Value) Act 2012. • have a single point of contact for each policy area and each procurement process • consider how they can help support and strengthen the VCS sector • have a clear approach to the promotion of volunteering 22 Public Service Reform VCS Framework Progress: • The Essex Compact Steering Group are approaching Public Sector Partners to sign up to the Framework and develop strategies for implementation by 1 April 2015 • A number of partners have confirmed that they have scheduled the Framework for approval via their own organisational governance routes meaning they will be on track for 1st April • ECC have conducted a Compact self-assessment which they will present to cabinet along with the Framework in October • ECC’s strategy response is due to go to cabinet in January 2015. This is being developed through consultation with commissioners, commercial, finance, legal and the voluntary sector Next Steps: • Outstanding Public sector bodies to be asked by the Essex Compact Steering Group to sign up to the Framework and develop strategies for implementing by 1 April 2015 – partners agree to undertake an annual self-evaluation contributing to a “State of the Sector” report by The Compact Steering Group to the Essex Partnership Board and the Voluntary and Community Sector • The Essex Association of Councils for Voluntary Service, the Essex VCS Alliance and the Essex Compact Steering Group to endorse the Framework as early adopters from the VCS sector 23 Essex Partnership Board Proposed Away day to develop 2015/16 programme Purpose: Following discussions at EPB in June, we are proposing an EPB away day, in lieu of our December meeting, to take a strategic view of our future work programme and how we work 24 Public Service Reform EPB Away day Suggested objectives for away day: • Renew engagement with PSR programme and commitment to new ways of working • Agree strategic outcomes • Identify new ideas for projects • Consider how governance can be streamlined Suggested themes: • Our 2015/16 programme – will it meet our five agreed strategic priorities ? What’s missing and how do we add to it? What is the process for adding new programmes? • Budget, funding and risks • Secondments and other ways of increasing collaborative working • How we work – role of EPB, contribution of partners, meetings, management of performance/oversight, monitoring, evaluating and learning • EPB outcomes – confirm/agree the areas we need to focus on Suggested format: • Whole day (say 10am to 4pm) or overnight (say, lunchtime to lunchtime)? • External facilitation (possibly NESTA – see below) • EPB members lead on specific items – e.g. as Programme Sponsors • Project Leads input/attendance for part of session • Neutral location – e.g. hotel NESTA as a strategic partner? Potential facilitation of away day and longer term development of EPB as a leadership collaborative? 25 Essex Partnership Board Part 2 - Business Performance Report Housing o Presentation and endorsement of OBC Skills o Performance & progress report approval o Closure report approval 26 Essex Partnership Board Performance Report High level report on the finances and performance of the Programmes within EPB 27 Performance Outline • Programme Overview – Total costs v total benefits by programme – Total funding v total cashable benefits by organisation • Programme level updates – Progress against outcomes – Progress against activities – Finances – costs and benefits (cashable and non-cashable) by year – Case studies and other relevant background information 28 EPB Programmes - Costs v Benefits £000s - 2014/15 to 2019/20 250,000 200,000 150,000 Under review Estimate. Actuals to be no more than 6% of total funding 100,000 50,000 - Total Costs Total Benefits Family Solutions 10,258 40,953 Domestic Abuse 4,130 8,243 Reducing Reoffending 1,000 113,615 Strengthening Communities 747 1,863 Housing Skills 1,295 - 1,150 35,900 To be quantified Programme Costs 992 Totals 19,571 200,574 Committed Funding v Cashable Benefits (£’000s): 2014/15 – 19/20 BENEFITS (£44,038) FUNDING (£15,248) 150 261 Excludes £4.4m funding still to be sourced 8,177 14,180 5,422 7,484 8,588 70 347 120 Districts and Housing PCC Central Government 30 9,345 ECC Probation 2,252 45 2,554 Health Schools Essex Partnership Board - Reducing Domestic Abuse Finances Outcome Measures Targets TBC All recorded incidents of Domestic Abuse) 60% Available from 01/15 TBC 41 282 170 4,685 5,178 Note: ECC social care benefits not realised in all cases and depends on nature of intervention to break the abuse cycle (e.g. IDVA, DV Perpetrator Programme, Health Pilots etc) Conviction rate for domestic abuse cases Available from 01/15? TBC 450 14/15 (Q1) 243 14/15 (Q2) Engagement rate of those referred to IDVA 74% £’000s 2014/ 2015/ 15 16 2016/ 17 2017 /18 2018/ 2019/ 19 20 Total Total Costs 931 925 756 506 506 506 4,130 Targets Cashable Benefits 217 468 485 562 638 715 3,085 TBC Noncashable Benefits 317 636 645 499 550 601 3,248 Activity Measures Number of referrals to JDATT Police Health Wider Economic ECC Social Care Total N/A % of successful IDVA* interventions (post-August 2014) Total referrals to IDVA For each successful intervention (i.e. breaking the cycle of Domestic Abuse), following benefits expected on an annual basis: 60% 14/15 (Q2) 2343 *Independent Domestic Violence Advisor 100% TBC Commentary Activity is scaling up, with all high risk victims of DA being allocated an IDVA since 1 August 2014. Actual performance against outcomes will therefore be reported quarterly from Jan 2015, when targets will also be set. Essex Partnership Board – Strengthening Communities Outcome Measures 23% Targets Finances Q1 2014/15 Increase % by Apr 15 % of people who say they volunteer £’000s ? Total monetised benefits to public sector Increase % by Apr 15 Oct 14 £94k Dec 14 132 95 78 71 - 747 NonCashable Benefits 235 418 479 339 392 - 1,863 Number of NEET’s aged 16-24 engaging in volunteering 32 10,000 43,600 Dec 14 Nov 15 150 792 Feb 15 Oct 14 Sep 15 300 40 Dec 14 NB There are no cashable benefits for this programme Commentary Sep 15 Oct 14 Dec14 Total 371 £235k Targets Number of referrals through social prescribers 17/18 18/19 19/20 Mar 16 Activity Measures Number of hours banked through Time and Care Banking 16/17 Total Costs Q1 2014/15 People report greater choice and control over their lives 14/15 15/16 With the expansion of the SC Prog to include WWC we are reviewing the best measures and targets to monitor our success against the four SC outcomes, which are: • • • • Increased community capacity Increased community resilience Reduced demand on public services Increased understanding of public services offer Essex Partnership Board – Family Solutions Targets Outcome Measures Apr 14 Number of families ‘turned around’ 1,443 2220 1,477 Apr 14 % episode closures where outcomes fully or partially met 66%? 48% Apr 15 £’000s 14/15 15/16 16/17 17/18 18/19 19/20 Total Total Costs 1,552 1,850 2,739 2,744 1,372 10,258 Cashable Benefits 2,627 7,636 8,723 8,792 8,696 4,479 - 40,953 Apr 15 100% New outcome measures and targets are being agreed as part of the integration into the Troubled Families programme. These will be reported to the next EPB 33 Finances Commentary The Family Solutions programme has transitioned to ‘business as usual’ and is now being integrated with Troubled Families, therefore there are no activity measures, and outcome measures are being revised. Essex exceeded its interim target of ‘turning around’ 1,443 families by October 2014, passing this number in July 2014. As a result, Essex has qualified as an ‘Early Starter’ for Phase 2. August ’14 saw an active caseload across the service of 728 families; a caseload figure which has seen a steady increase since FS inception - 349 in October ’13 and 596 in March ’14 End of September ’14 figures indicate that nearly half (48%) of all closed FS episodes to date have either fully or at least partially met the targeted outcomes for the families involved. Essex Partnership Board – Skills Outcome Measures Targets TBC Jan 12 Net reduction in NEET (16-18 year olds) £’000s 14/15 15/16 NEET Benefits 3,263 3,263 3,263 3,263 3,263 3,263 19,576 Apprentic eship Benefits 2,723 2,723 2,723 2,723 2,723 2,723 16,341 Total NonCashable Benefits 5,986 5,986 5,986 5,986 5,986 5,986 35,916 16/17 17/18 18/19 19/20 Total 23% 16% Increase in Essex Apprenticeships Financial Benefits Mar 15 Apr 12 1,242 1,527 1099 Commentary *A specific target for NEET reduction was not set, however the net reduction of 730 equates to a 23% reduction which compares favourably with the next best performing County in the SELEP, Kent, which achieved a 16% reduction over the same period. To date, an additional 1,527 apprentices have been enrolled. 34 The skills programme has now transitioned to SELEP, so there are no activity measures or Essex Partnership costs. In the period 2011 to 2013 Essex delivered a reduction of 720 NEETs, more than any other area of SELEP. In fact Essex contributed 62% of the total reduction in NEETs in SELEP in that period. This will result in estimated monetised benefits of £19.6m between 2014/15 and 2019/20 Essex Apprenticeships will have delivered 1,242 additional apprenticeships in Essex between 2012 and 2015. This will result in estimated monetised benefits of £16.3m between 2014/15 and 2019/20 Essex Partnership Board – Reducing Reoffending Outcome Measures Targets Apr 2013 TBC Reoffending Rate (Ministry of Justice) Reoffending Rate (One year follow up period IOM) % reduction in number of re-offences (IOM) Mar 2018 Apr 2014 Jul 15 TBC (7.2 % baseline) Apr 2014 Benefits derived from a Ministry of Justice model and based on a 5% reduction in reoffending 5% Reduction Mar 2018 TBC Mar 2018 TBC (50.9% baseline) Finances In £’000 2014/ 15 2015/ 16 2016/ 17 2017/ 18 2018/ 19 2019/ 20 Total Total Costs 250 150 150 150 150 150 1,000 Cashable 0 4,601 3,516 Noncashable 0 29,489 22,529 18,298 15,163 12,796 98,275 2,857 2,368 1,998 15,340 TBC Commentary The Reducing Reoffending Programme has transitioned to the Essex Community Rehabilitation Company (the new Probation service). As a result all measures, costs and benefits are being reviewed. It is hoped to be able to provide a revised picture of this programme at the next EPB 35 Essex Partnership Board PSR Portfolio - overall progress update Reporting Period: mid Jun 14 – end Sep 14 Purpose: Provide progress update on projects within PSR Portfolio, agree on actions to resolve key issues and approve business cases and project mandates. 36 Public Service Reform Overall Progress Report – Oct 2014 Summary – Highlights Portfolio Level • Transformation Challenge Award bid (£3.3m) submitted to the DCLG • New Head of Public Service Reform appointed, to start 13 Oct; interim in place during the transition period Family Solutions • All DCLG timelines are met for the TF reporting framework and Essex is in line to complete work with its 3 year cohort of 2020 families by end 2014/2015 • Nov ’13 till date - 1,492 referrals into the Hub in this reporting period, highest referrals were from Education 42% Domestic Abuse • The Basildon & Braintree pilot ended on 31st July. The pilot supported 748 domestic abuse victims in total. An evaluation/closure report is currently being drafted (DA) • The DA strategic board has approved the development of the domestic abuse programme for schools and colleges • A JDATT & MARAC Operational Governance group created to provide operational oversight of the JDATT & MARAC and report to the Southend, Essex and Thurrock Domestic Abuse strategic board • Offender demand pathways have been mapped and the costs associated with each pathway are currently Reducing being collated and analysed Reoffending (RR) Housing Skills Strengthening Communities (SC) • Outline Business Case being presented to the EPB • Priority development sites identified: 9.5 hectares of developable land for 600-900 units • Established a fully operational employer led Employment and Skills Board driving a more employer-led skills system in Essex, including the production of a comprehensive evidence base that is being used by stakeholders • Successful integration of the ‘Who Will Care’ with Strengthening Communities • WWC – Rollout of 3 successful schemes to 3 Voluntary sector organisations • Time/Care banking FBC approved, funding secured till August 2015 • Re-commissioning of disability services for working age adults, savings of 24.8 million, commissioning jointly Integrated with CCG’s Commissioning • Development of Lead Provider models of delivery for older people and carers 37 Public Service Reform Issues Prior. 1 High 2 High 3 High Key Issue Absence of pipeline projects leading to inability to deliver PSR outcomes RE-OFFENDING/ Benefit Realisation - clarity required what deliverables will drive to achievement of £118m non-cashable benefits by 2019/20. DOMESTIC ABUSE/JDATT – Success measures & benefits of JDATT Recommendation(s)/ Mitigation Action(s) Owner Exploring a new approach to public service innovation with an external partner. EPB Away day Guy Swindle In the meetings with L. Whitehouse, PSRU and M. Archer it was agreed that prior to the next Re-offending board a stock take will take place. In addition working up a proposal of key performance indicators to be used to measure the performance of this programme. After the share sale of the community rehabilitation company (CRC) end of 2014 it is likely that the programme will be moved into operations The absence of the new JDATT manager due to long term illness has delayed the development of success measures and benefits. With an Operations Manager now in post this should be expedited with measures expected to be available for the next EPM meeting L. Whitehouse; PSRU Alan Ray/ Kevin Nunn