Singapore e-Government:
Our Journey towards “Connecting People, Enriching Lives”
Presented to <name/s> (Arial Bold 18pt)
By <name/s> (Arial Bold 18pt)
04 April 2011 (Arial Bold 14pt)
Kevin Chan
Centre Director (Middle East)
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Agenda
1. Singapore and IDA
2. Singapore’s e-Gov2015 Masterplan
3. Singapore Government & Social Media
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1
© 2012 IDA Singapore.
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About Singapore and IDA
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Key Statistics
Land Area
712 sq km
Literacy Rate
96%
Population
5.183 m (3.79 m residents)
Government Agencies
15 Ministries, 65 Statutory Boards
GDP Per Capital
US$ 43,867
Public Sector Officers
126,000
Source : Singapore Department of Statistics http://www.singstat.gov.sg/ (Dec 2011)
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Overview of Singapore ICT Landscape
Vibrant ICT industry
Steady increase in infocomm jobs
ICT Industry Revenue
US$56.1 b
8.6% of GDP
Number of Companies
16,578 (2010)
Increased ICT usage by citizens & businesses
Households with Broadband
82%
Mobile Penetration Rate
148.5%
Data as of 2011
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IDA’s Vision and Mission
Vision:
 Singapore: An Intelligent Nation, A Global City, powered by
Infocomm
Mission:
 To develop the infocomm cluster as a major engine of growth and
to leverage infocomm for economic and social development
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IDA’s Role
Singapore: An Intelligent
Nation, a Global City,
Powered by Infocomm
Masterplanning,
project-managing,
implementing infocomm
systems and
capabilities for
Government
Infocomm
Industry
Developer
Government
CIO
People
Sector
Transforma- Sector
tion
Enrichment
Develop vibrant and
competitive IT and
communications industry
Infocomm Infrastructure
Architecting Singapore’s ICT
roadmap, planning for key
infrastructure, manpower
development, security and
technological developments
Manpower Development
Infocomm Security
Infocomm Policy
International Engagement
Technology
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Corporate Functions
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Transforming key
people sector
clusters & raising
the infocomm
sophistication of
citizens
Spearheading
transformation of
key economic sectors,
Government and
society through more
sophisticated and
innovative use of
infocomm
Singapore Infocomm Journey since 1980
eGov2015
Leveraging Infocomm for Innovation,
Integration and Internationalisation
Unleashing potential of Infocomm to create
new values, realise possibilities & enrich lives
Developing Singapore as global Infocomm
Capital, e-Economy and e-Society
Transforming Singapore into an Intelligent
Island
Extending government systems to private
sector e.g. TradeNet, MediNet, LawNet
Civil Service Computerisation Programme
Developing IT industry & IT manpower
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Singapore’s e-Gov2015 Masterplan
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Singapore’s e-Government Strategy
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E-Government Masterplan 2011-2015
To be a Collaborative Government that
co-creates and connects with our people
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Data.gov.sg
Discovering Data, Inspiring Ideas
 First-stop portal to
discover publiclyavailable
government data
 Access to > 5,000
datasets from over
50 agencies
 Catalyst for
development of
innovative
applications
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mGov@SG
Government Services On The Move
 One-stop mobile site that
aggregates government
m-services for ease of
discovery & access
 Customises & displays
relevant m-services based
on mobile devices
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mGov@SG – Mobile Services
Government Services On The Move
CPF Statements (Social
Security)
at your FingerTips
Business Info
In Your Pocket
Locate 3,000
Healthcare
Services
Find Your Way with
MyTransport.Sg
Available on App Store
Available on App Store
http://www.mytransport.sg/
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Available on App Store
(In-progress)
OneInbox
One-stop access to government correspondences. Anytime, Anywhere
Home Page
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Viewing Correspondences
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(In-progress)
Cloud Computing
A resilient and secure next-generation infrastructure for the public service
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(In-progress)
Analytics in Government
Improve
Corporate
Performance
Management
Investigate
Policy and
Programme
Effectiveness
Enhance
Public Service
Delivery
Enhance
Citizen
Engagement
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Government & Social Media
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Government & Social Media
> PM Lee Hsien Loong’s
Facebook and Twitter
account
Governments all over the
world will not be the same
again" due to the changes
in the way people connect
through social media.” –
PM Lee Via Facebook,
April 2012
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Government & Social Media
> Met 19 of his social
media fans and followers
> talked about a range of
topics - from online
behaviour to Singapore's
declining birth rate.
"It has been useful and fun, though lots of work. Now
after every event, writing a Facebook post and choosing
pictures to share with fans have become habits.” - PM
Lee
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Singapore : An Intelligent Nation, A Global City, powered by Infocomm
Thank you
Kevin Chan
+974 6683 9898
kevin_chan@ida.gov.sg
©2012 Info-communications Development Authority of Singapore.
No part of these slides may be transmitted or reproduced, in any form or by any means, without the prior written permission of IDA.
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