Working with children and
families - evidencing prevention
and demand management
Welcome
Programme for the morning
Welcome
Introduction
Processes to support Prevention
And Demand Management
Ofsted update
Coffee
Management Information
Activity session
Feedback and next steps
12.30
Close
Janet Doran
Bernadette Caffrey
Richard Ward
Janet Doran
Steph Billson
Early Help
Janet Doran
Assistant Director Community Services
• Changing Landscape
• Early Help and the Prevention and Demand
Management Strategy
• Where does it originate?
• What is Early Help?
• Where is it located – how does it fit with other
strategies
The Prevention and Demand
Management Strategy
Elected members and senior
managers are committed to
delivering targeted prevention
including an early help offer
Where does it originate?
Munro Review of Child Protection and the
Government’s Response
There should be local arrangements to help
children, young people and families early, with
improved coordination among statutory partners,
support for local practitioners and clarity about
local services
What does Early Help involve?
• Sufficient provision of early help informed by the local
profile of need;
• Arrangements to identify children who are suffering, or
likely to suffer harm;
• Access to child protection social work expertise for
those professionals providing early help and at the
boundary of statutory social care services;
• Effective training accessible locally for those
professionals providing early help;
• Clear resourcing of local arrangements
• Provision of an ‘early help offer’ to individual children
and families. “
The Definition of Early Help
The Munro Review does not offer a precise
definition. NCC has defined Early Help in
Northamptonshire as:
• The provision of help (Tier 2) and support to families to improve
their quality of life and prevent them from experiencing
significant problems.
• Effective early identification of emerging and developing
problems.
• The provision of appropriate help to individuals and their families
to address problems before they become serious and
longstanding.
• The provision of focussed help and support to sections of the
community identified as being vulnerable.
Where does it fit?
• Ofsted Inspection of the multi-agency
arrangements for the protection of children
Two elements of the inspection cover early identification and
prevention and step down processes
• Local Safeguarding Children’s Board
Prevention and Early Help is one of the Board’s priorities as
described in its strategic plan “Working and Delivering
Together”
• NCC Early Help Strategic Statement
Published November 2012
• Children and Young People’s Partnership Board
commissioned report (due January 2013)
Processes to support Prevention
And Demand Management
Bernadette Caffrey and Richard Ward
• Progress so far
• Early Help Forums
• The Integrated Working Procedures and the
Vulnerability Matrix
• The development of the CAF
• Aligning commissioned services
• Targeted Prevention Panels
• Discussion and feedback
1. Progress in delivering the Early Help
Offer – LOTs to Early Help Forums
LOTs have had some success and there is a desire
across partners for them to continue. Therefore
from January 2013 they will be Early Help Forums:
• Part of Early Help offer
• Work in a solution focussed way that promotes integrated
responses to individual and community issues at Level 2 and
Level 3, that are likely to become complex and require intensive
and coordinated responses.
• Share information on individuals safely and confidentially
Continued:
• Have a core NCC membership and partners
attending
• Provide social care oversight and guidance
• Receive, interpret and act upon reports of local
need in the area
• 10 meetings occurring monthly in localities
• Be co-ordinated by the CAF team and the Targeted
Prevention (TP) team
2. The Integrated Working Procedures
and the Vulnerability Matrix
• The Integrated Working Procedures (IWP) and the
Vulnerability Matrix – (a scale of need which
supports practitioners to determine an appropriate
response) are being revised
• To be used as a working document December 2012
• Approval by agencies, Boards and launched in
January/February 2013
3. The development of the Common
Assessment Framework
The ‘new’ framework will be
• one agreed assessment tool across partners
• operate a Level 2 and where concerns are rising
• be a whole family assessment
• determine the most appropriate components of
the intervention required.
• the CAF team will be part of the local resourcing of
the early help services to children young people
and families
4. Early Help and Commissioned
services
Aligning the offer of our commissioned services
to ensure efficient provision of early help and
targeted prevention within the localities, e.g.
Children Centres and Youth Services
5. Targeted Prevention Panels
• Targeted Prevention Panels in localities which
will receive cases stepping out of Social Care or
from Offender Management Programmes
• Attended by members of the TP team, Troubled
Families Programme, CAF, Police and
commissioned services
Discussion and Q & A
Your chance to reflect on what you have heard
and then ask questions and feed back from your
group
Joint Inspections of the MultiAgency Arrangements for the
Protection of Children
Joint Inspectorate Approach
•
•
•
•
•
Ofsted
CQC
HMI Constabulary
HMI Probation
HMI Prisons
NCC Commitment
To be a pilot in December or January
Phone call at 9am
On site at 12 noon
They are interested in evaluating:The overall effectiveness of the multi-agency
work to protect children and young people,
including areas for development.
The overall effectiveness judgement is a
cumulative judgement derived from:• The effectiveness of the help and protection
provided to children, young people and their
families and carers.
• The quality of practice.
• Leadership, governance and partnership.
Scope of Inspection
• The inspection will focus on the effectiveness of
multi-agency arrangements: for identifying
children and young people who are suffering, or
likely to suffer, harm from abuse or neglect; and
for the provision of early help where it is needed.
• It will also consider the effectiveness of the local
authority and it’s partners in helping and
protecting these children if the risk remains or
intensifies.
Inspection cycle and onsite
arrangements
•
•
There will be an unannounced joint inspection
of the multi-agency arrangements for the
protection of children in each local authority
area on a three-year cycle
Inspections will be contained within a twoweek period and there will be a phased
approach to the arrival of the inspectors on
site to minimise disruption and maximise
effectiveness
• Inspectors will track the experiences of
individual children and young people through
identifying a shared sample of children and
young people which will include observing
practice to understand the effectiveness of the
help and protection that is given.
• Organisations can prepare for this inspection by
thinking through the “so what questions” “what
difference does this make” and consider how
answers are evidenced.
• NCC have prepared a document to help with this
process called ‘In the know’
Partners roles in Inspection
• Inspections will give full consideration to the
effectiveness of the contributions of all local services
– social care, health, education, police, probation and
the criminal justice system, individually and in
partnership – to the protection of children
• Commissioned services may also be visited.
• To evaluate the effectiveness of the local authority,
this inspection will also evaluate the contribution that
other agencies make to the help and protection that
is available to children, young people and their
families and the overall effectiveness of these shared
arrangements.
Useful links
• Integrated Working Procedures
http://www.northamptonshire.gov.uk/en/councilser
vices/social-care/cyp/caf/Pages/integratedworking.aspx or
http://www.proceduresonline.com/integratedworkin
g/
• Ofsted
http://www.ofsted.gov.uk/
Coffee
Evidencing Outcomes
• Steph Billson
•Business Development Manager
Purpose and Vision
• Long Term – Evidencing outcomes for Prevention
and Demand Management Strategy
• Short Term – Providing Evidence of impact of
prevention and early help services for Joint
Inspection Regime and understanding value for
money and cost effectiveness
Outcomes versus Outputs - current
arrangements
• Various methods of collection of Management
Information
• Outputs focussed
• Varying systems
Outcomes versus Outputs – Future
proposals
• Shifting national policy to outcomes
• Payment By Results
• Re-commissioning of Prevention and Demand
Services
• OFSTED evidencing impact – the so what.......
Proposal – The Vision long term
• Outcomes based Performance Framework
embedded within commissioning arrangements
• Consistency across directly delivered and
commissioned services
• One System
Proposal – What about now
• Agreed framework of outcomes focussed around
OFSTED requirements
• Local collection processes collated centrally
• April 2013
Content of framework
• Understand the how many
• Focus on the outcome - based on quality of life and
wellbeing outcomes
• Measures distance travelled through intervention
• Framework of assessment which clearly defined
levels
• Cross references to Integrated Working Procedures
Proposed outcomes
•
•
•
•
•
•
•
•
•
Physical Living Environment
Economic Wellbeing
Social Interaction
Education and Skills
Physical Health
Emotional Health
Parenting skills
Family Relationships
Healthy Living
Activity - Feedback
• Are the proposed outcomes the most relevant for
families?
• Would you include anything else?
• What do you currently collect that could be used
to evidence this?
Activity – The process
• What Systems do you currently use?
• Could these be adapted to report the new
framework?
• Would you want one system/template for
reporting?
Activity
• How would you like us to work with you in
developing this?
– Working groups
– Workshops
– Individual Visits
Next Steps
• Collate feedback
• Develop proposal further
• Further engagement on implementation through
contract discussions