Advancing Excellence in America’s Nursing Homes Campaign OUR MISSION OUR VISION Making nursing homes better places to live, work and visit Every nursing home resident in America experiences personcentered quality of life as a result of a stable and empowered workforce, dedicated to improving clinical and organizational outcomes, and engaging in open communication and transparency. Campaign Overview How We Got Started Our Members Continuing Our Work Campaign Overview THE CAMPAIGN INCLUDES: • More than 60% (9,455) of the nation’s nursing homes • 3,578 consumers • 3,216 nursing home staff members • 52 state-based Local Area Networks of Excellence (LANEs) Circle of Success Nine New Goals PROCESS GOALS • Improving Staff Stability • Increasing Use of Consistent Assignment • Increasing Person-Centered Care • Safely Reducing Hospitalizations Continued … Nine New Goals CLINICAL GOALS • Using Medications Appropriately • Increasing Resident Mobility • Preventing and Managing Infections Safely • Reducing Pressure Ulcers • Decreasing Symptoms of Pain Expected Outcomes To Engage and Challenge Nursing Homes To Provide Valuable Data and Quality Improvement Expected Outcomes To Establish National Standards and Best Practices Becoming a Central Voice for Quality Initiatives Broader Impact Advancing Excellence and QAPI New CMS Quality Assurance/Performance Improvement requirements emphasize: • Problem identification • Data collection • Root-cause analysis • Performance measurement and tracking Broader Impact 5 Elements of QAPI Element 1 Design and Scope Element 2 Governance and Leadership Element 3 Feedback, Data Systems and Monitoring Element 4 Performance Improvement Projects Element 5 Systematic Analysis and Systemic Action Broader Impact Quality Assurance Performance Improvement Reactive Proactive Episode or event-based Aggregate data and patterns Prevent recurrence Optimize process Sometime anecdotal Always measurable Retrospective Concurrent Audit-based monitoring Continuous monitoring Sometimes punitive Positive change Broader Impact Using Advancing Excellence to support QAPI Advancing Excellence goal “packages” can help nursing homes align with QAPI – Goals include clinical, resident choice and organizational infrastructure topics (QAPI Element 1 and 4) – Advancing Excellence’s Circle of Success – PDSA change framework for systematic performance analysis leading to systemic action (QAPI Element 5) – Data measurement and tracking tools (QAPI Elements 3, 4 and 5) Broader Impact Using Advancing Excellence to support QAPI Advancing Excellence goal “packages” can help nursing homes align with QAPI – Root-cause analysis tools – called “Probing Questions” (QAPI Element 5) – Measures created from best available evidence (QAPI Element 1) – Vetted resources to guide interventions (QAPI Element 4) – Consumer, staff and leadership fact sheets (QAPI Element 2) About the Campaign National, Voluntary, Aligned Registered Participant/Active Participant Register, Update Profile Select Goals Submit Data Quality Improvement Resources for NINE New Goals Hospitalizations Staff Stability Pressure Ulcers Medications Antipsychotics Consistent Assignment Infections C. difficile Mobility PersonCentered Care Pain Management 15 Organizational Goals Hospitalizations Staff Stability Pressure Ulcers Medications Antipsychotics Consistent Assignment Infections C. difficile Mobility PersonCentered Care Pain Management 16 PlanDoStudyAct 17 Explore the Goal www.nhqualitycampaign.org Why Choose Mobility? 20 PlanDoStudyAct Where am I? PlanDoStudyAct Study Examine Processes Probing Questions PlanDoStudyAct 25 Improve http://www.nhqualit ycampaign.org/star_ index.aspx?controls= MobilityImprove 26 Engage 27 The Tracking Tools AE_YourGoalTrackingTool.xls 28 QA and PI Quality Assurance Performance Improvement Reactive Proactive Episode or event-based Aggregate data & patterns Prevent recurrence Optimize process Sometime anecdotal Always measurable Retrospective Concurrent Audit-based monitoring Continuous monitoring Sometimes punitive Positive change QA and PI Quality Assurance Performance Improvement Reactive Proactive Episode or event-based Aggregate data & patterns Prevent recurrence Optimize process Sometime anecdotal Always measurable Retrospective Concurrent Audit-based monitoring Continuous monitoring What went wrong? How can we be excellent? Tracking Tools Support QA and PI Easy view of individual records allows resident-level view Matrix of individual data allows scanning for patterns Summary information helps identify opportunities to improve at the system level Data and the Quality Improvement Process How do I know where I am? Where do I want to be? What processes are associated with my outcome? When I change a process, how do I know it had the effect I wanted? How am I doing compared to other nursing homes working on this goal? 32 Staff Stability Consistent Assignment Person Centered Care Hospitalizations Infections Medications Mobility Pressure Ulcers Pain Monthly Data Entry on the AE Website From You •Enter ONLY summary data from your tracking tool – just a few numbers each month. •Estimated time: 10 minutes or less For You •Maintain your status as an Active Participant •Let consumers find you and display your contact information and a link to your website •View your data: Trend graphs display your progress over time •See your progress compared to other Campaign participants within your state and the nation What’s Next Strengthening the Lanes Increasing Nursing Home Participation Expanding Campaign Outreach Thank you! Visit Us www.nhqualitycampaign.org Connect Online Contact Us Adrienne Thomas athomas@aeltcc.org (202) 508-9439