OpenEdge Management Jarmo Nieminen Senior Technical Account Manager jarmo.nieminen@progress.com 1 Agenda Introduction OpenEdge Management • • • • • What Does OE Management Do for You? Trending OpenEdge Management Example Views Reporting Examples Customer testimonial © 2009 Progress Software Corporation. All rights reserved. OpenEdge Management A System Management Center that provides Visibility, Analysis, and Proactive Monitoring of Critical Business Applications © 2009 Progress Software Corporation. All rights reserved. What Does OE Management Do for You? What if you could… • Correct issues before they become problems • Execute and monitor batch processing • Monitor log and event files • Get information for performance and capacity planning © 2009 Progress Software Corporation. All rights reserved. OpenEdge Management: Trending • Performance & audit information stored in a database • Analyze how well your system is working now compared to the past • Predict how it will perform in the future • Identify resources that continuously have “issues” © 2009 Progress Software Corporation. All rights reserved. OpenEdge Management © 2009 Progress Software Corporation. All rights reserved. OpenEdge Management: Elements Schedule Configuration Rules When do you want to watch your resource? What do you want to do during that time? What is important to you during that time? © 2009 Progress Software Corporation. All rights reserved. 24X7 9AM-8PM Alert Action Trend Procedure Duration High Buffer Hit Rate OpenEdge Management: Configuration Advisor © 2009 Progress Software Corporation. All rights reserved. OpenEdge Management: Application Monitoring © 2009 Progress Software Corporation. All rights reserved. OpenEdge Management: Customized Views © 2009 Progress Software Corporation. All rights reserved. OpenEdge Management: File Monitor © 2009 Progress Software Corporation. All rights reserved. OpenEdge Management: Storage Area / Disk Usage © 2009 Progress Software Corporation. All rights reserved. OpenEdge Management: Trending and Reporting © 2009 Progress Software Corporation. All rights reserved. OpenEdge Management: Reporting View Fathom DB Sample - Writes to DB (Report Example) Time / Data-Label 08:47 08:52 08:57 09:02 09:07 09:12 09:17 09:22 09:27 09:32 09:37 09:42 09:47 09:52 09:57 10:02 10:07 10:12 10:17 10:22 10:27 10:32 10:37 10:42 10:47 BI total writes 366 144 520 308 102 417 324 113 471 284 55 235 187 67 309 214 84 223 274 85 290 225 101 242 261 Index blocks written 702 376 911 143 85 787 239 59 746 646 130 518 508 245 255 146 102 494 137 69 268 395 219 564 497 571 1875 598 276 1608 784 294 1720 1069 261 931 816 342 877 435 206 710 769 179 830 793 379 833 945 Database blocks 1372 written Fathom Writes-Report (Timeframe: 4 hours) Fathom Writes-Report (Timeframe: 2 hours) Fathom System and CPU Usage (in %) Fathom Disc Usage (in%) User: System: 66.2% 33.8% Disk: Busy: Total: 100% User in % users (%) System in % system (%) CPU and System Usage User and System using DB and DB-Tools © 2009 Progress Software Corporation. All rights reserved. Disk busy: 24,40% busy % sd0 24% Disk Activity User and System usage of Disk sd0 OpenEdge Management: Collections Group of “common” components Nesting allowed Local or Remote Customizable at each level © 2009 Progress Software Corporation. All rights reserved. Why OpenEdge Management Your Benefits How It Works Increased productivity Automation of processes with alert handling Easy to use Remote monitoring using a secure, customizable, browserbased interface Holistic view of your OpenEdge environment Centralized management and monitoring of critical components Knowledge for better decision making and capacity planning Store vital trend information and generate real-time, historical, and graphical reports Established best practices Configuration Advisor that tracks and benchmarks processes © 2009 Progress Software Corporation. All rights reserved. Case: Fläkt Woods - OpenEdge Management Fläkt Woods is a leading global supplier of energy-efficient air solutions operating in both the air climate for buildings and air movement for the infrastructure and industry markets. Operations are integrated in each business. 26 operations cover the product lines with 13 in Europe, 8 in the USA and 4 in Asia. Fläkt Woods has eight R&D centres and testing facilities in Finland, Sweden, UK and France. © 2009 Progress Software Corporation. All rights reserved. Fläkt Woods technical environment Server - CPU - Memory - Storage Databases - MFGPROD and MFGADD - Availalbility and performance Network - Router control Misc. - Managing batch processing - Managing log files in Oracle Alerts - e-mail - SMS - (SNMP trap – BMC Patrol, HP Open View, IBM Tivoli etc.) © 2009 Progress Software Corporation. All rights reserved. A quote from customer: Pertti Ojala, CTO, FläktWoods: ”This investment was paid back with one single alert.” © 2009 Progress Software Corporation. All rights reserved. Progress Software Portfolio Questions © 2009 Progress Software Corporation. All rights reserved.