Additional information

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Public Service Commission
On-line Test Order Form
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On-line Test Order Form
• The modernization of the "Request for PSC Test Material" and "Conditions of
Service for the Request and Agreement for PSC Test Material“ will:
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Facilitate the ordering process and make it more secure;
Reduce potential errors and improve service delivery;
Facilitate access to information concerning requests.
• Step by step Instructions
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Registration Process
Test Orders
Manage your Orders
FAQ
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Registration Process
• Those individuals who currently request test material will receive an e-mail asking
them to register with the new system at https://extranet5.psc-cfp.gc.ca/tics-scie/
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• Upon accessing the system for the first time, requestors will need to register.
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• When registering, enter all
information requested. Ensure
that the civic address and
postal code are correct.
Improperly filled out order
forms can lead to delays in the
shipment of material.
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• Upon reception of the request to register and verification of the accuracy of all the
information, the PPC will approve the request for registration.
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Test Orders
• Once the registration has been approved, users of the system can order tests and
confirm the status of orders that have been submitted.
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• Test Security remains a priority at the PSC. Users must read the conditions of service as
they do in the current paper request for PSC Test Material.
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• As per the current procedure,
users will need to fill out the
Security and Accountability
Checklist; and
• agree to the Conditions of
Service of the Use of PSC test
material.
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• All applicable fields must be
filled out. This will ensure
easier access to test results
and follow-up and will
reduce delays in the approval
process.
• Click on “Shipment
Destination” to confirm
destination information.
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• If shipping to multiple
locations is required,
please give the
information for each
destination by saving the
form and clicking on
“Shipment Destination” as
often as there are locations
and enter the correct
shipping information.
• Select which tests need to
be sent to specific
locations by selecting a
test in the Test
Description.
• Enter the language of the
test as well as the number
of test booklets required.
• Save your request.
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• After having saved the
information, you will
have the opportunity to
add , modify or delete
destinations.
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• Include the Statement of
Merit Criteria
• Enter the information
concerning any initial
contact you have had with a
PPC Test Consultant.
• Enter additional comments
such as alternative or
adapted versions of tests
which you require.
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• Confirm to whom the
invoice should be sent.
• Enter the required
financial information at
the bottom of the page.
• At this point, you can
save the request and
return to it later on.
• To submit to the PSC,
please click on
“Submit” at the bottom
of the page.
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Managing your Orders
• To access your orders, click on “My Orders” on the Main Menu. From this point,
you can see the status of your requests, view or print your requests.
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• You will have the opportunity to update your profile at any time.
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• Your password can
be changed in the
“My Profile”
section.
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FAQ
• What do I do if I change departments?
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Please advise us immediately and give us the name of the person who will be replacing you in
this file so that we may follow-up with this individual. Remember, as long as your name
appears on our files, you are responsible for any PSC test material you ordered while in that
organization, even if you have left.
• Why haven’t I received confirmation of my request yet?
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Check the status of your order to confirm that it has been submitted.
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Questions
Any question can be directed to
613-992-9690 or by e-mail at
[email protected]
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