Process management
Requirements in IAEA Standards
and Guides
Richard Hibbert
RSRL Quality, Assessment and Management
Systems Manager
Why start with Standards?
• Significant issue for UK Nuclear industry due to
new build programme
– Supply chain seeking guidance on standards
– Active discussion about a nuclear sector scheme
• IAEA GS-R-3 is used by UK Regulators as a
benchmark
– Quoted by both ONR and EA
• GS-R-3 and its supporting guides are an
important knowledge repository on the practical
application of process management in the
nuclear industry
Standards and Scope Evolution
IAEA GS-R-3
Scope
ISO 9001:2008
IAEA 50-C-Q TQM
Excellence
IMS
Culture/
Stakeholder
Customer
ISO 9001
BS 5750
QC
QA
Process Control
Product
Time
Management System Evolution
Systems have moved from being one
dimensional to being all embracing
Standards Overview
• IAEA GS-R-3 is nuclear specific and is used by
regulators as a benchmark for Nuclear Site
Licensees.
• ISO 9001:2008 is a generic standard. It is used
in many contractual situations but needs to be
appropriately supplemented.
• The whole nuclear supply chain needs to have
the strong emphasis on safety and safety culture
embodied in GS-R-3 and its supporting guides.
IAEA GS-R-3
•
•
•
•
•
Mandatory Standard
Issued in 2006
Replaced IAEA 50-C-Q
Aligned with ISO 9001:2000
Supported by a number of guides,
particularly important are:
– IAEA GS-G-3.1 replaces safety guides Q1 to Q7
– IAEA GS-G-3.5 replaces safety guides Q8 to Q14
GS-R-3 Safety Emphasis
• The main aim of the management system shall be to
achieve and enhance safety by:
– Bringing together in a coherent manner all the requirements for
managing the organization;
– Describing the planned and systematic actions necessary to
provide adequate confidence that all these requirements are
satisfied;
– Ensuring that health, environmental, security, quality and
economic requirements are not considered separately from
safety requirements, to help preclude their possible negative
impact on safety.
• Safety shall be paramount within the management
system, overriding all other demands.
IAEA GS-R-3 2.1&2.2
Safety Culture and the MS
• The management system shall be used to
promote and support a strong safety culture by:
– Ensuring a common understanding of the key aspects
of safety culture within the organization;
– Providing the means by which the organization
supports individuals and teams in carrying out their
tasks safely and successfully, taking into account the
interaction between individuals, technology and the
organization;
– Reinforcing a learning and questioning attitude at all
levels of the organization;
– Providing the means by which the organization
continually seeks to develop and improve its safety
culture.
IAEA GS-R-3 2.5
GS-R-3 Structure
• Six sections
– Introduction
– Management System
– Management Responsibility
– Resource Management
– Process Implementation
– Measurement, Assessment & Improvement
GS-R-3 Section 5 Requirements (1)
• Basic process management requirements are
similar to ISO 9001:2008
– Identify Processes
– Determine process requirements such as applicable
regulatory, statutory, legal, safety, health,
environmental, security, quality and economic
requirements
– Determine sequence and interactions of processes
– Plan process development and implementation
– Determine methods to ensure the effectiveness of
implementation and control of the processes
– Assess and continually improve processes
GS-R-3 Section 5 Requirements (2)
• Includes additional explicit process
management requirements compared to
ISO 9001:2008, in particular:
– Process Co-ordination
– Process Ownership
– Generic management system processes
Process Co-ordination
“The activities of and interfaces between
different individuals or groups involved in a
single process to be planned, controlled
and managed in a manner that ensures
effective communication and the clear
assignment of responsibilities.”
IAEA GS-R-3 5.5
Process Ownership
• For each process a designated individual shall be given
the authority and responsibility for:
– Developing and documenting the process and maintaining the
necessary supporting documentation;
– Ensuring that there is effective interaction between interfacing
processes;
– Ensuring that process documentation is consistent with any
existing documents;
– Ensuring that the records required to demonstrate that the
process results have been achieved are specified in the process
documentation;
– Monitoring and reporting on the performance of the process;
– Promoting improvement in the process;
– Ensuring that the process, including any subsequent changes to
it, is aligned with the goals, strategies, plans and objectives of
the organization.
IAEA GS-R-3 5.6
Generic Processes
• Generic processes to be developed within
the management system:
– Control of documents
– Control of products
– Control of records
– Purchasing
– Communication
– Managing organizational change
Supporting Guidance
• The guidance documents describe good practice
but recognise there are acceptable alternatives
GS-G-3.1
• Includes general guidance on process
management
• Suggests categorising processes into:
– Core
– Supporting
– Management
• Gives guidance on generic processes
GS-G-3.5
• Provides supplementary guidance on
process management. Needs to be used
in conjunction with GS-G-3.1.
• Covers safety culture extensively.
GS-G-3.5 Safety Culture Model
Safety is
Safety
is a into
clearly
integrated
all
recognised
value
activities
Safety is
is alearning
Safety
clearly
driven value
recognized
Safety
Safety is
is a
a clearly
clearly
recognized
recognized value
value
Safety Culture
Characteristics
Accountability
for
Safety
is a clearly
safety is clear
recognised
value
Leadership
for
Safety
is a clearly
safety is clear
recognized
value
Summary
• IAEA Standards and guides
– Are nuclear sector specific
– Are used as a regulatory benchmark for licensees in
the UK
– Have a strong focus on safety and safety culture
– Fully embrace the process approach
– Are fully aligned with ISO 9001 requirements
– Contain some additional process management
requirements and a lot of useful guidance
– Specify a set of generic processes
– Propose a particular process categorisation model