V2012.13
Agenda
• Week ‘1’ Meeting Review
• New Business
– Fundraising/Community Service
– ‘Job’ Opportunity
• Resources
– List sign-up
• Week 2 Topic:
– Intro to Computer Repair
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Week 1 Meeting Review
• Intro to CPUs
– What did you think?
– Did you answer the poll question?
• Weekly poll
– Any follow-up questions?
• How CPUs are made:
– Click here
• Slides
– http://ahstechcrew.org/content/
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New Business
• Sub-groups
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Graphics
Web Design
App Development
Other?
• Email me with interest!
• A word on participation …
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New Business
• Fundraising : Why do we need funds?
– To Build a system
– Senior Banners
~$700-$900
• Community
– Helping Seniors w/ Computer Problems
• Job Opportunity
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Run scorer’s table at home basketball games
Create graphics
Some audio/music
$10/per game
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Future Meeting Preview
GAMING
OPERATING
SYSTEM
NETWORK
CLOUD
PERIPHERALS
STORAGE
I/O
CPU
NETWORK
DATA &
DATABASES
GRAPHICS
MEMORY
GRAPHICS
LANGUAGES
VIRTUAL
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APP
DEVELOPMENT
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Future Meeting Preview
• Included in each topic:
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Guest Speaker*
Brief History
Definition
Technical Overview
Trends
Classroom/Online Challenges
Hands on (when practical)
Additional Content/Links
Project**
NETWORK
STORAGE
I/O
CPU
GRAPHICS
MEMORY
*Not for every topic
**Based on interest
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Tech Crew Resources
• AHS Tech Crew
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On the web: http://ahstechcrew.org
Follow us on Twitter: #AHSTechCrew
Facebook: http://facebook.com/AHSTechCrew
Subscribe to Mailing list: http://ahstechcrew.org/lists
• Twitter
– If you have consent, consider an account
– NOT a requirement!
• T-Shirts
– Limited sizes/colors
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List Sign-Up
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Intro to Computer Repair
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Common Steps
Basic Workflow
Tools/Utilities
Resources
Next Steps
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Intro to Computer Repair
• Where should I start?
• 9 Common Steps:
1. Identify the problem
2. Question the user and identify any user changes to
computer and perform backups before making
changes
3. Establish a theory of probable cause (question the
obvious)
4. Test the theory to determine cause
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Intro to Computer Repair
• Common Steps (cont):
5. Once theory is confirmed, determine next steps to
resolve problem
6. If theory is not confirmed, re-establish new theory or
escalate
7. Establish a plan of action to resolve the problem and
implement the solution
8. Verify full system functionality and if applicable
implement preventative measures
9. Document findings, actions and outcomes
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Basic Workflow
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Tools/Utilities
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Intro to Computer Repair
• Recommended Tools
– PC Toolkit (~$20)
– Multimeter (~$20)
– Magnifying Glass w/light (~$8)
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Intro to Computer Repair
• Recommended Tools (cont.)
– Utilities
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Boot CD/DVD
USB Drive
External Drive/Backup
Anti-Virus/Malware
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Resources
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Resources
• Online Resources
– Manufacturer’s Site
– Forums
– Blogs
• Books
• But … it’s all about Experience
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Next Steps?
• CompTIA A+
– Credential provides foundation-level knowledge and
skills necessary for a career in PC repair and support
– More efficient troubleshooting
– Improved career advancement
– More insightful problem solving
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Are you ready?
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Intro to Computer Repair
• Real Scenario
• Today, I’m your customer!
• Break into groups:
• What’s your plan?
• 10 minutes
• Where would you start?
• What questions would you ask?
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Questions/Comments?
Scott Seighman
scotts@ahstechcrew.org
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