Amber Ravenscroft & Megan Woods “A New Beginning” Threshold Re-Branding 1 Brand Overview Newest and single-largest private label program ever introduced “Holy grail of American home”; targets metro/urban/casual/comfy/contempor ary customer Strong personality, exceptional quality, outstanding design; functional and visually appealing Reflects guest insights; durable dinnerware and chemical-resistant bath towels Increased Target’s total revenue post their debut in 2012 from $69,865(000) to $73,301(000) Target Audience Target’s typical guest; 40 years of age, annual income of $64,000 Women; 85% of all consumer spending Style-conscious, price-conscious and fashionable Range from new homeowners to mothers Home decors regard quality as highest evaluative criterion; search and conduct research online and through social media Purchase home décor through online outlets Competition Internal Target’s impressive home décor section is already renowned Threshold is competing with brands Target already carries: Nate Berkus Smith & Hawken Compete with Threshold’s brand in-stores and on the shelf External Bed, Bath & Beyond: “Every customer’s first choice” by offering everyday low prices, excellent customer service, and an extensive assortment of products IKEA: Centered on good design and functionality at low price, “home furnishing solutions for every room in the home” Kohl’s: Wide range of brands that match their mission to “offer quality exclusive and national brand merchandise” Wal-Mart: Focus on affordability, products that aim to give the world a better life S.W.O.T. (prior to launch) Strengths Target has strong brand loyalty for private-labels Threshold’s target audience is already shopping at Target Target is infamous for product quality Affordable and competitive prices Target is well known for their home décor department Weaknesses Little to no international presence Limited space in-store for advertising campaigns Social media presence lacks impact/interaction Low brand awareness of Threshold private-label Previous campaigns for Threshold brand do not correlate with in-store presence S.W.O.T. (prior to launch) Opportunities Threats Target’s private-label brands already have strong impact on their consumer base Strong competition with other retail locations as well as other Target home décor brands All Target locations provide free internet connection, allowing for seamless integration of digital campaigns IKEA at forefront of room-staging advertising CityTarget provides a different take and format to traditional Target locations Expansion into Canada Other retail options are very similar to Threshold’s products and fall into similar quality/price categories Credit card scandal leaves consumers questioning Target’s credibility and security measures Technology Looks to the future versus trying to improve upon the past Virtual reality and app integration Social media as an accessory; Facebook contest in collaboration with in-store presence Pinterest as a developing social media outlet Used to plan/organize daily life Driven by purchase intent Solid foundation in targeting women (33% compared to 8% men) 21% of online users, vs. 18% of online users using Twitter Challenge Leverage a comprehensive omnichannel/multichannel strategy to support the Threshold brand, beyond what is being used today. Objective Create a campaign that uses innovative omnichannel/multichannel strategies to encourage current and potential Target customers to react and interact with Target’s Threshold brand with a focus on augmented reality. Strategy “…the magnitude or intensity that must be exceeded for a certain reaction to occur.” Three main components: Virtual reality showroom Traditional social media presence Fully interactive and augmented reality incorporated mobile application Virtual Reality Showroom Three-dimensional projection mapping software Target registry using QR codes of Threshold brand products through mobile app Scan items into blank room, where products will be projected and purchasers have ability to design their “dream room” http://youtu.be/lX6JcybgDFo Social Media Presence Virtual reality contest to create “buzz” about the brand Newly created rooms will be entered on Target’s Facebook page Users will vote on winner, granting them the physical room they digitally created Integrates traditional advertising with digital techniques Social Media Presence Pinterest is a key social marketing platform to reach Threshold’s target audience Threshold’s own Pinterest page, establishing the brand it’s own personal identity and differentiating it from similar Target home décor products Reaches a specific, niche market in home decorating that directly reflects purchase intent Augmented Reality Mobile App Vuforia Smart Terrain technology Responsive and interactive Experience Threshold brand in-home translates to in-store purchase http://youtu.be/UOfN1plW_Hw S.W.O.T. (after launch) Strengths Weaknesses Omnichannel/multichannel implications that leverage the Threshold brand Limited space in-store for advertising campaign Innovative strategies that encourage customers to interact with the Threshold brand New technology is at higher risk for error Affordable and competitive prices Social media presence with other Target brands are still very broad Higher brand awareness of the Threshold private-label Customers can experience Target products without visiting a physical store location Campaign itself can serve as basis for development of interactive campaigns for other Target brands Larger portion of the budget must be used for in-store displays S.W.O.T. (after launch) Opportunities All Target locations provide free internet connection, allowing for integration of digital campaigns directly into store locations Technology is advancing every day, allowing for more innovative campaign ideas for other Target brands Growing potential with social media participation on varying platforms Expansion into Canada Threats Strong competition with other retail locations as well as other Target home décor brands Other retail options are very similar to Threshold’s products and fall into similar quality/price categories Credit card scandal leaves consumers questioning Target’s credibility and security measures Thank you 16