Creative Cloud Packager 1.7: Walk-through for CCT Packaging © 2014 Adobe Systems Incorporated. All Rights Reserved. 1 Rev. 1.7 Workflow for IT Administrators Packaging Tool Download CCP from Creative.Adobe.com Obtain Software Software downloaded automatically from Creative Cloud by CCP Package Software Use Creative Cloud Packager to package software Deploy Package and Exceptions © 2014 Adobe Systems Incorporated. All Rights Reserved. Step 1: Log into Creative.Adobe.com 1. © 2014 Adobe Systems Incorporated. All Rights Reserved. Go to http://creative.adobe.com Step 2: Download Creative Cloud Packager 1. Choose Deployment Tools © 2014 Adobe Systems Incorporated. All Rights Reserved. Step 2: Download Creative Cloud Packager 1. © 2014 Adobe Systems Incorporated. All Rights Reserved. Download Creative Cloud Packager (CCP) in the appropriate platforms Step 3: Install Creative Cloud Packager Launcher Application Installs the Creative Cloud Packager © 2014 Adobe Systems Incorporated. All Rights Reserved. Step 4: Accept License Agreement for Creative Cloud Packager Accept the License Agreement © 2014 Adobe Systems Incorporated. All Rights Reserved. Step 5: Log in with your VIP Admin Credentials © 2014 Adobe Systems Incorporated. All Rights Reserved. Step 5: Log in with your VIP Admin Credentials adobe-reg@yourcompany.com © 2014 Adobe Systems Incorporated. All Rights Reserved. Step 6: Create a Package Click here © 2014 Adobe Systems Incorporated. All Rights Reserved. Step 7: Name and Configure the Package A C:\Users\IT_Admin\Desktop A. Name the package B. Choose a Save location © 2014 Adobe Systems Incorporated. All Rights Reserved. B Step 7: Name and Configure the Package C:\Users\IT_Admin\Desktop C © 2014 Adobe Systems Incorporated. All Rights Reserved. C). Choose “Named License” Step 7: Name and Configure the Package C:\Users\IT_Admin\Desktop F F. Click for Additional Options E E. Choose to have apps & updates show in the apps panel © 2014 Adobe Systems Incorporated. All Rights Reserved. Step 8: Advanced Configuration Options Disabling AIR will prevent Community Help from being installed If you are wanting to install all components of CCT you will want to deselect this option. \ \ Choose how updates are handled. Option 1 IT controls and distributes the updates. Option 2 admin users can update without IT intervention. © 2014 Adobe Systems Incorporated. All Rights Reserved. Step 9: Select Package Language A) Select Package Language 27 Languages are available © 2014 Adobe Systems Incorporated. All Rights Reserved. Step 10: Choose Creative Cloud apps to Package B) Select CC Apps to package C) Enable this option to select and package CS6 applications © 2014 Adobe Systems Incorporated. All Rights Reserved. Step 10: Choose Creative Cloud apps to Package C) Enable this option to select and package CS6 applications Indicates item has been downloaded and is ready to package © 2014 Adobe Systems Incorporated. All Rights Reserved. Option: Packaging Updates only Click to see available updates © 2014 Adobe Systems Incorporated. All Rights Reserved. Note: All CC patches are cumulative. Step 11: Start Packaging Click to Package © 2014 Adobe Systems Incorporated. All Rights Reserved. Step 12: Package Complete Top Tip Creative Cloud applications are large. A full download is over 12GB To save time, select all the apps and build a Creative Cloud Complete Package and let them download after you leave for the day. All of the installers will be cached which will allow you to quickly build your other packages. © 2014 Adobe Systems Incorporated. All Rights Reserved. Step 13: Find the Package Folder Installers Exceptions require additional steps © 2014 Adobe Systems Incorporated. All Rights Reserved. Build Folder: Installers Installer MSI or PKG file © 2014 Adobe Systems Incorporated. All Rights Reserved. Exceptions Folder Exceptions require additional steps to deploy. See: Deploying Exceptions http://www.adobe.com/go/ccp_exceptions Open the ExceptionsInfo.txt file for instructions © 2014 Adobe Systems Incorporated. All Rights Reserved. Exceptions Muse Must be deployed separately on Windows For more details about deploying Muse, see: http://helpx.adobe.com/muse/kb/deploying-muse-enterprise.html Acrobat Pro (Windows only) Must be deployed separately and before the rest of the CC apps Advanced tuning of Acrobat may be done with the Acrobat Customization Wizard © 2014 Adobe Systems Incorporated. All Rights Reserved. Packager Preferences Click for Preferences © 2014 Adobe Systems Incorporated. All Rights Reserved. Cache folder for Downloads The Creative Cloud Packager caches downloads. You can set your preferred download folder or purge the download cache to save disk space. © 2014 Adobe Systems Incorporated. All Rights Reserved. Command Line Tools Installed with the Creative Cloud Packager Windows: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCP\utilities Mac: Applications/Utilities/Adobe Application Manager/CCP/utilities XDA* RUM Exceptions Deployer Application Remote Update Manager Utility to help push out components which CCP cannot package Remotely update end-user CC installations Apply silently to non-admin users AUSST APTEE Adobe Update Server Setup Tool Used to configure an in-house Adobe Update Server Adobe Provisioning Toolkit Enterprise Edition Post Serialization Re-Serialization * Found in the main CCP folder © 2014 Adobe Systems Incorporated. All Rights Reserved. 27 How do I learn about updates? Keep up to date with the latest Creative Cloud updates . .. https://blogs.adobe.com/creativecloudenterpriseupdates © 2014 Adobe Systems Incorporated. All Rights Reserved. 28 Appendix 1 : Ports & Troubleshooting © 2014 Adobe Systems Incorporated. All Rights Reserved. 29 Ports & Hostnames Required for Creative Cloud Packager The following host/port combinations may need to be whitelisted in order to package Creative Cloud for Teams: License Validation Product Download Packaging Services Language Support Adobe ID Sign-in ccmdls.adobe.com:443 ims-na1.adobelogin.com:443, 80 ims-prod06.adobelogin.com:443 prod-rel-ffc.oobesaas.adobe.com:443 prod-rel-ffc-ccm.oobesaas.adobe.com:443 lm.licenses.adobe.com:443, 80 ccmdl.adobe.com:80 swupmf.adobe.com:80 swupdl.adobe.com:80 na1r.services.adobe.com: 80, 443 © 2014 Adobe Systems Incorporated. All Rights Reserved. 30 Problems? Check the CCP Log Files Creative Cloud Packager fails and won’t run? Open the pdapp.log file in a text editor and search for “ERROR” or “FATAL” Windows: %temp% Mac OS: ~/Library/Logs/ Errors running the Creative Cloud Packager? Open the Package Builder log file in a text editor Windows: %temp% Mac OS: ~/Library/Logs/ Package Builder log is named as follows: AdobePBhhmmss_ddmmyy.log where hhmmss_ddmmyy = hour|minute|second_date|month|year View the list of common installation and launch log errors http://helpx.adobe.com/x-productkb/global/installation-launch-log-errorscreative.html © 2014 Adobe Systems Incorporated. All Rights Reserved. 31 Appendix 2: Resource Links © 2014 Adobe Systems Incorporated. All Rights Reserved. 32 Resources Deploying CCT Video http://tv.adobe.com/watch/creative-suite-in-the-enterprise/deploying-creativecloud-for-teams-with-creative-cloud-packager/ Creative Cloud Updates Blog https://blogs.adobe.com/creativecloudenterpriseupdates/ Creative Cloud Packager Help http://helpx.adobe.com/creative-cloud/packager.html Deploying Exceptions http://www.adobe.com/go/ccp_exceptions Deploying Muse CC 2014 or Adobe Lightroom (Exceptions) http://helpx.adobe.com/creative-cloud/packager/installing-productsexception-folder.html#If you are installing Adobe Muse or Adobe Lightroom Acrobat Enterprise Toolkit http://www.adobe.com/devnet-docs/acrobatetk/ Deploying Adobe Acrobat with the Creative Cloud http://helpx.adobe.com/creative-cloud/packager/deploying-acrobat.html © 2014 Adobe Systems Incorporated. All Rights Reserved. Resources Deploying Adobe packages with ARD http://helpx.adobe.com/creative-cloud/packager/deploying-packages-ard.html Deploying Adobe packages with SCCM http://helpx.adobe.com/creative-cloud/packager/deploying-packages-sccm.html Deploying Adobe Packages with Third Party Tools http://helpx.adobe.com/creative-cloud/packager/using-third-party-deploymenttools.html Using the Remote Update Manager (RUM)http://helpx.adobe.com/creative-cloud/packager/using-remoteupdate-manager.html Using the Update Server Setup Tool (AUSST) http://helpx.adobe.com/creative-cloud/packager/update-server-setuptool.html Creative Cloud Network Endpoints http://adobe.com/content/dam/Adobe/en/devnet/creativesuite/pdfs/Servic eAndSiteURL_List.pdf © 2014 Adobe Systems Incorporated. All Rights Reserved. © 2014 Adobe Systems Incorporated. All Rights Reserved.