Brian Watson
Presenting ...
Mistiwell (PTY) LTD t/a FMMS
ONE BASIC QUESTION
How can a software assist with SHEQ as is?
CUSTOMER RELATIONSHIP MANAGEMENT
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Centrally locate your clients and potential clients;
Understand the clients requirements, problems, constraints and remedies;
Link all related document to each client;
Link projects and work orders to each client;
Link calls, tasks and materials to clients;
Link failures, causes and corrective actions;
Link rules and regulations;
Modules and their functionality?
Main Module
C.R.M
(Customer
Relationship Management)
Sub Modules
Company Details
• Stores large amounts of information about any company;
• Unlimited site linkage;
• Roll up of:
• Call reports;
• Work orders;
• Projects;
• Operational costs;
• EUL (estimated useful lifecycle);
• Placements;
• Assets, instruments, fixtures and fittings;
• Geographical locations and GPRS;
• CAD Coordinates;
• Linked documentation;
• Roll up costs for projects, maintenance, assets,
EUL, PV and FV;
Site Details
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Contacts/Staff Members
• Capture staff details per site;
• Emails contacts directly from the system;
• Link all training to each staff member;
Has all the same functionality as per the company details;
Unlimited staff linkage;
Capture buildings on site;
SLA and contract manager;
COMPUTERISED MAINTENANCE MANAGEMENT SYSTEM
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Manage scheduled and unscheduled work with maximum accuracy;
Priorities work correctly;
Mandatory entry management;
Trigger management – approvals, informing, warning etc.
Correct service type management;
Proper status overview (in-progress, overdue, completed, cancelled, on-hold);
Schedule site work with all related material, documents, tasks, special
instructions and the like thereof;
Link all work orders to each client individually;
Capture work performed, times, failures, causes, corrective actions and future
planning;
Quick and effective reporting in seconds;
Improve efficiency, accuracy and business operations;
Work loads are well configured and this alone improves on time management.
Modules and their functionality?
Main Module
CMMS
(Computerised
Maintenance Management
Software)
Sub Modules
Work Orders
• Manages scheduled and unscheduled work orders in grave
detail;
• Allows for production work order management;
• Develop work orders from 21 different registers. This is
very useful as it allows work orders to be developed from
a very high level to the lowest level. These register are:
• Company, site, building, area, location, asset, asset
group, products, projects, ad-hoc services,
contracts; stock items; instruments, utility grids,
fixtures, tenants, building units, district, suburb,
extension, and stand;
• Maintenance on Asset Groups allows unlimited
maintainable items (MSI) to be attached and can be linked
to one work order instead of having a work order per MSI;
• Manage work orders by Priority Category, Priority,
Maintenance Type and Service Type;
• Enter unlimited tasks, activities, resources to activities,
special instructions, materials required/used, additional
expenses and linked documents;
• Print or email work orders in several different file formats;
• Enter failures, causes and corrective actions;
• Enter downtime experienced and associate to production;
Services and Scheduling
• Add services and link, task, special instructions, material
and documents. Enter maintenance defaults and schedule.
Modules and their functionality?
Main Module
Sub Modules
HRM
Employee Management
• Can contain vast amounts of information about the
employee;
• Manage leave, policies, performance, hearings,
efficiencies, cost-to-company and charge-out-costs;
• Manage all training;
• Enter employees CV or attach;
• Manage placements;
• Manage SLA’s and contracts;
• Manage allocated assets;
• Manage functional requirements of OPERATION SMART and
alter profiles and menus accordingly. For example; each
user can have their own menu structure and altered
screen views based on profiling;
• Profession search and management;
Vendors
Vendor Company and
Sites
• Contains most of what is in the CRM with a few additional
features;
• Service evaluation;
• Quotes and orders;
• Actions taken;
• Compliance management;
• SLA management;
• Product and Service Entries;
• Unlimited sites per company and unlimited staff per site;
(Human Resource
Management)
Modules and their functionality?
Main Module
Document
Management
Sub Modules
Document Template
• Linked all your templates to the document template
register.
Document Types and
Categories
• Enter document types and categories to assist in filing
documents in a well structured manner.
Document Registration
• Register documents in the system linked to projects, work
orders, clients, vendors, staff, equipment/assets,
instrumentation and the like thereof.
Auto Document Creation
• On registration and when selecting an associated
template, the system can auto create and file a new
document on your behalf and auto link to the required
register.
Document Revision
• Revise documents as they are alerted. The older revised
document will be moved to a Revision folder while the
latest revision will remain. A list of all revisions will be
kept on record however, the company can decided on then
to start deleting old revisions automatically.
Document Work Flow
• For document reviewing, redlining, editing, approving etc,
Document Confidentiality
• Mark document as confidential either to the creator or a
group of users.
Document Movement
• Move documents off site and block other users from
opening it. When returning it, it will auto revise.
Modules and their functionality?
Main Module
Projects
Sub Modules
Work Orders
• Manages scheduled and unscheduled work orders in grave
detail per project or unlimited work orders per project;
Planning
• Plan comprehensive projects and/or a multiple amount of
projects.
Costing and Risk
• Budget expenses, monitor costs and execute risk
assessments
Material Management
• Manage materials
SLA’s & Contracts
• Manage SLA’s and contracts
Variations
• Enter variations and outcome
Snagging
• Snag project and outcome
Training
• Record all training and outcome
Failure
• Full failure analysis
Document Association
• Manage all document/transactions related to project
Document Batch
• Create batch documents for each project based on saved
templates.
Modules and their functionality?
Main Module
Asset
Management
Sub Modules
Asset Registration
• Register an unlimited amount of assets;
• Can add serial number, Barcode, Linked Numbers, Groups,
Types, Manufacturer, Date Purchase, Purchase Price, EUL,
location, GPRS, responsible parties, end-users and a lot
more…
• Depreciation and book value;
• Current value and estimated replacement value;
• Four hierarchies available to best display the assets
location;
• Maintain, replace, replace if maintenance costs > book
value, out of service and reasons, In service but not
maintaining;
• Cost to maintain roll up;
• CAD positioning;
• Warranty end date;
• Fixed asset or moveable asset;
• Issue cost-to-company and issue charge-out-rate;
• Scheduled and Reading maintenance (vehicles etc.);
Advanced Entries
• costing, efficiency, maintenance costs, operational costs,
downtime, quantity of breakdowns and services
performed, availability, EUL values, estimated
replacement year, estimated replacement value, PV,
write-off and more…
Modules and their functionality?
Main Module
Asset
Management
Sub Modules
Asset Value Register
• Similar to the Advanced Entries but less comprehensive;
• Enter or auto populate the depreciation either individually
or by mass selection;
Asset Movement Manager
• Updates the asset register and the hierarchy when
executing an asset movement;
• Allows for quick condition monitoring (before and after);
• Can be associated to work orders and projects;
• Electronic approval;
Set Defaults for
Maintenance
• Enter the defaults per asset that you would potentially
like auto populated when creating a new work order;
Specification Entries
• Enter an unlimited list of asset specifications;
• Enter default answer to the specification in question;
Preferred Vendors
• Enter an unlimited list of preferred vendors per asset;
• Enter the preferred level, last price, last price at a
specific quantity and date last order placed;
Document Paperclip
• Exists in all major registers (+/- 70) to enable the user to
attach documents to a specific entry. This can be manuals,
images, transactions etc.
Linked Documents
• Similar to the paperclip except it is selected from the
Document Register that has the ability to perform revision
(version) control;
Modules and their functionality?
Main Module
Asset
Management
Sub Modules
Clients Linked to Assets
• If clients are in possession of your assets, you can enter
the assets under each client;
• Assists when performing call logs for external service
requests;
Employees Linked to
Assets
• Even though within the asset register the end user can be
entered. This is a second option that allows multi-entries
for historical purposes. The last end user entered will be
automatically entered into the asset register;
Auto File Link Register
• A new feature recently added to quickly attached
documents under a defined folder. By the click of a button
the documents under defined folders will be list and
thereafter can be attached to an asset or many other
register;
• Similar to the Document Paperclip;
Asset Cross Reference
• Parent to child relationship development;
Instrument Cross
Reference
• Linking instruments that work with specific assets;
Fixture Cross Reference
• Linking fixtures and fittings to assets;
Spares Cross Reference
• Linking spares that work with specific assets;
OUR NEW GOAL
• Develop a centralised CMMS and SHEQ application (web-enabled or cloud
based) with a split database for each company;
• This will consist of the general requirements that can be found in a CMMS,
Project, CRM and Document Management system as a minimum requirement;
• Develop a joint module specific to SHEQ standards to assist consultants to
remain within the standards required by the Government for competency;
• On application hosted centrally for an unlimited amount of users;
• All data is confidential and no other company can see another companies
information
TO MAKE IT AFFORDABLE…we propose…
• No one pays to join the site and enter their company as a potential user;
• Users only pay per click per page/task at a rate that will be affordable for all;
• All we want to do is cover our costs and make minimal profit for growth;
…QUESTIONS…
For more information please contact:
Brian Watson
Cell: 0844331903
Email: brian@fmms.co.za