Actual vs Expected: Curse or Blessing? Cameron Heath & Anthony Wright Institute of Actuaries TORP Working party • Alastair Lauder • Joe Ryan • Alexander Crosby • Katherine Laidlar • Anthony Wright • Keith Taylor • Cameron Heath • Marios Argyrou • Camilla Bennett • Neil Bruce (Chair) • Gregory Overton • Sylvie LeDelliou • Jinita Shah • Tim Jenkins 2 Background • Part of the “Towards the Optimal Reserving Process” (TORP) working party • Long term aim is to identify areas where the reserving process can be made more efficient • The working party has noted the extremely broad potential scope of the “reserving process” • Idea is to focus on particular areas in series, whilst also having an eye on efficiencies to be gained in the wider process • Feedback suggested AvE is an area many people are thinking of as a step towards optimal reserving 3 Quick survey: • Do you think you know what AvE is? • Do you use one or more types of AvE within your reserving process? • If so, are they used as a direct input into the setting of reserves at any point? • Is it a mechanical process (rather than judgement being applied)? 4 Agenda • What is AvE? • Types of Expected • Why use AvE and who is interested in it? • What methods are used? • How can AvE be displayed? • Pros and cons of using AvE 5 Definition • We think AvE is: – Develop a (series of) expectations of the behaviour of an observable quantity over a period of time in the future based on assumptions at a particular point in time – Compare observed experience during that period against those expectations – Use the results to complete a task and/or come to a conclusion 6 Types of Expected • Written & Signed Premium • Number of claims reported & settled – small vs. large • Paid • Incurred • Average cost per claim 7 What methods are used? • Extremely long list possible but 2 overarching types: – Comparing movements in development data in a period • Expected paid in the period vs actual paid in the period • Eyeballing graphically – Comparing previous ultimate to a new ultimate • Re-apply previous models to fresh data • Apply pre-selected models to fresh data 8 Why use AvE and who is interested in it? Interim periods Monitor emerging experience Leading indicators Start of regular reserve review Identify areas of concern Identify inappropriate assumptions End of regular review Analysis of surplus Fast close process Set future expectations 9 How can AvE be displayed? • Tables vs. charts • Split by class or year • Single AvE period or multiple periods Different exhibits are suited to different analyses Multiple exhibits are likely to be needed for a particular “use” Good ones can assist in interpretation, bad ones can make results impossible to identify 10 How can AvE be displayed? - Tables Reserving class Origin year Actual incurred move Expected incurred move Delta Inc’d Previous ultimate Updated mechanical ultimate Delta Calc Selected movement Ult Class 1 2011 1,032 965 67 14,692 13,347 (1,345) 0 … … Class 2 2013 7,963 8,100 (137) 25,693 21,325 (4,368) 6,500 … … Class n 2012 10,586 8,400 2,186 40,346 38,200 2,146 2,000 Total All 32,500 30,100 2,400 n/a n/a (1,596) 10,000 11 How can AvE be displayed? - Tables 12 Example AvE graph (eyeballing) •Plot of incurred development as a percentage of last selected ultimate claims (dotted line = 100%) •Looking for signs of obvious over/under reserving to assist in targetting resources •Requires some prior knowledge for efficient interpretation 13 Example AvE graph (multiple years) A_2011_03 Class Description A_2011_06 500 A_2011_09 A_2011_12 450 A_2012_03 A_2012_06 400 A_2012_09 A_2012_12 350 A_2013_03 A_2013_06 £ '000 300 A_2013_09 A_2013_12 250 A_2011_03 A_2011_06 200 A_2011_09 A_2011_12 150 A_2012_03 A_2012_06 A_2012_09 100 A_2012_12 A_2013_03 50 A_2013_06 A_2013_09 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 A_2013_12 Development Month 14 Example AvE graph (single year) £14,000,000 £12,000,000 £10,000,000 £8,000,000 Expected Actual £6,000,000 Ultimate £4,000,000 £2,000,000 £0 0 1 2 3 4 5 6 15 Example AvE graph (single year) £14,000,000 £12,000,000 £10,000,000 £8,000,000 Expected Actual £6,000,000 Ultimate £4,000,000 £2,000,000 £0 0 1 2 3 4 5 6 16 Example AvE graph (single year) £14,000,000 £12,000,000 £10,000,000 £8,000,000 Expected Actual £6,000,000 Ultimate £4,000,000 £2,000,000 £0 0 1 2 3 4 5 6 17 Example AvE graph (single year) £14,000,000 £12,000,000 £10,000,000 £8,000,000 Expected Actual £6,000,000 Ultimate £4,000,000 £2,000,000 £0 0 1 2 3 4 5 6 18 Example AvE graph (multiple years) 19 Example AvE graph (“banana chart”) Format derived by Lloyd’s of London as way to feed back development for each class against expectations 20 Example AvE graph (range indication) 21 Pros and cons of using AvE… 22 Conclusion • Good thing - can be very useful in your reserving process • Used with care – eyes wide open • Next steps for WP – Paper and presentation at GIRO – Consider other areas for focus next year 23