What makes a successful RPO implementation? 1. Technology: implementation pitfalls 2. Recruitment: the skills needed Mark Hobson Paul Martin BI SCM CSV EAI ERP SAAS CRM SAP CSS XML FAQ SSL ROI SQL BPO LDAP RPO BoN Bag of Nails Bag of Nails Is technology that’s not fit for purpose. Poor planning Poor adoption No flexibility Coventry Sports Centre A shining example of an international Olympic swimming venue High tech glass structure for light and heat Innovative lighting International swimming venue Great product, great idea, poor planning & execution Why deployments go wrong It’s not a magic solution Don’t blindly replicate processes Engage with Hiring Managers Don’t stagnate Beware of Emperor’s new clothes Summary Question & understand the processes Engage with all parties Don’t stagnate “bag uv neigh-owls” Recruitment skills are different to HR skills? Does the HR dept have the right skills? Train, hire or outsource?