WELCOME
TO
Oliver Dos Ramos
Global Expansion Team
Challenges
Finding New Customer?
Getting Referrals?
Calling Referrals?
Customer Recruiting?
Finding New Customer?
You
Mary
Jill
Jack
Advertising
Flyers
Facebook
Money
Megs
Annie
All these customers
Are not link to each other,
they only
have a link to you
Customers have links
And relationships with
Each other
You
How?
Mary
Jill
Jack
Megs
Annie
Annie
Mary
Jill
Annie
Annie
Annie
Annie
Annie
Annie
Getting Referrals?
How?
INCENTIVE!
Getting Referrals?
How?
INCENTIVE!
10% Discount
Sign up
25% Discount
Always Want
the Discount
Didn’t see the
big picture
Getting Referrals?
How?
INCENTIVE!
10% Discount
Sign up
25% Discount
Always Want
the Discount
Didn’t see the
big picture
What incentive can we offer?
To get Referrals that are interested
Other Challenge
When do I recruit a customer
into the business? (language!)
Waiting for these
multi levels to
happen but they
not happening
Need clarity to know
when to ask...
Why not
sign up as a distributor
or a member ???
Pieces of the Puzzle
BART Kauwenberghs
Monte Carlo
The Process
WLC
FC
1 on 1
Customer
Hour
Customer
Day
Free
WE
The Process
WLC
FC
1 on 1
Customer
Hour
3 Day Trial
Customer
Day
Free
WE
Tanita Scan + Measure
Sample
Wellness Evaluation File
Meal Plan
Book Day4 App
The Process
WLC
FC
1 on 1
Customer
Hour
3 Day Trial
Tanita Scan + Measure
CONGRATULATE!
Program A, B, C
Make the Sale
Book Follow up App
Day 4 App
Customer
Day
Free
WE
Tanita Scan + Measure
Sample
Wellness Evaluation File
Meal Plan
Book Day4 App
The Process
WLC
FC
1 on 1
Customer
Hour
3 Day Trial
Tanita Scan + Measure
CONGRATULATE!
Program A, B, C
Make the Sale
Book Follow up App
Customer
Day
Tanita Scan + Measure
Sample
Wellness Evaluation File
Meal Plan
Book Day4 App
Day 4 App
Ask the Question?
Do you know 2 people who would like the
same results as you?
?
Free
WE
Ask the Question?
Do you know 2 people who would like the
same results as you?
INCENTIVE!
Because if you do then you can also get a free ticket to
Our Membership Advantage Presentation where you find
Out how to get your products at wholesale price and bunch
Of other benefits, You really don’t want to miss out on this.
Ask the Question?
Do you know 2 people who would like the
same results as you?
INCENTIVE!
Because if you do then you can also get a free ticket to
Our Membership Advantage Presentation where you find
Out how to get your products at wholesale price and bunch
Of other benefits, You really don’t want to miss out on this.
You need 3 things to get the benefits.
1. Great product result.
2. Refer 2 people that are interested
in starting on a 3 day trial
3. Attend a M. A. P.
Membership Advantage
Presentation
HOM,
-Most people are customers with 2 referrals (ambassadors)
-they don’t come in the room for extra income but for their
-member advantage
Important 1st slide: some people are …
-here because they have good results and they promoted
the brand (ambassadors)
-Other people are...
here because they looking for an en extra income
Membership Advantage Presentation
HOM,
Testimonials are most important, so 1 on 1 works
but group 2 or 3 Members together works better.
95% of people start because they want to earn a
income part time of just R1000 to R5000, so you
inspire 95% of people with low income, although
higher income is still NB but not so important. At
the end, they need to fill a selection form.
4 Possibilities
A... Member – Wholesale
B... Products for Free
C... Extra Income
D... RI – Career Level Income
Nobody Leaves room for 10
minutes
Give guests a chance to fill in
form.
Out of 100 Customers
99 of them become Members
of those 15 become Active Members
So this way we recruit, without
recruiting, people come to get their
reward: the member Advantage…
… but go home starting a business
HOM / MAP- this is the heart of the flow
Key is invitation
-for business (COI): come and have a look at what I do,
invitation adjusted to person to invite
-for customer with 2 referrals: don’t invite them to a
business meeting! Say: “this is the place where you get
all the information about the Member advantages”
NEVER give them HMP without HOM
The Process
WLC
FC
1 on 1
Customer
Hour
3 Day Trial
Tanita Scan + Measure
CONGRATULATE!
Program A, B, C
Make the Sale
Book Follow up App
Because if you do then you
can also get a free ticket to
Our Membership Advantage
Presentation where you find
Out how to get your
products at wholesale price
and bunch of other benefits,
You really don’t want to miss
out on this.
Customer
Day
Free
WE
Tanita Scan + Measure
Sample
Wellness Evaluation File
Meal Plan
Book Day4 App
Day 4 App
Ask the Question?
Do you know 2 people who would
like the same results as you?
You need 3 things to get the benefits.
1. Great product result.
2. Refer 2 people that are interested in starting on
a 3 day trial
3. Attend a M. A. P.
A... Member – Wholesale
B... Products for Free
C... Extra Income
D... RI – Career Level Income
You
Jill
Jack
Piet
Personal
Volume
You
Jill
100vp DLV
Jack
Piet
Personal
Volume
You
Jill
100vp DLV
Jack
Paul
Ron
Piet
Personal
Volume
You
Jill
Piet
100vp
100vp DLV
Jack
300vp DLV
Paul
A
B
Ron
Personal
Volume
You
Jill
Piet
100vp
100vp DLV
Jack
300vp DLV
Paul
300vp DLV
You
Personal
Volume
Jill
Jill
Jill
Jill
Piet
Jill
A
Jill
600vp DLV
B
C
Jack
700vp
Paul
300vp
DLV
D
E
F
Matt
Sam
1200vp DLV
2500vp
Referrals
Customer
Ambassadors
Active
Ambassadors
You need to have or develop the following 4 skills:
1. QUALIFY: - are your customers actually interested in becoming an ambassador
2. INVITE: - The invite must be on a booked-in basis – eg. Come to my boot camp, wlc, WE. Remember to
walk and talk to everyone. The time must be appropriate – use flyers, posters etc.
Ask them if they live or work in the area? (Preferably ask them without having any flyers in
your hand – this might put them off)
I wonder if you mind helping me – we are out and about promoting a great / amazing new Healthy Active
Lifestyle concept. Would you or anyone you know be interested in becoming
the best shape of your life? It does include exercise but there are other important elements
such as Nutrition and Education that a person misses out on in a normal gym.
Offer them the 3 day trial pack and ask them when they can come and register for your
event such as the boot camp.
Try and get their facebook profile so that they can accept a friend request. You can then
also tell them all about it via a message on facebook and then they can also see your other customer’s
results and photos.
3. PRESENTING: - This should be in a form of eg. Wellness Evaluation etc.
Remember if you are part time you should be trying to do 10 qualified invites and
trial packs which equals 5 new
clients and 1 new ambassador.
Try and get your customers to at least be on a programme for 3 months. Book
appointments before the time and up front for week 4, 8, 12 so that they have the
dates and times well ahead of the time.
4. REPLACE: - Replace ambassadors all the time – hold onto a customer base of at
least 20
Remember the following:
We are just messengers. Remember to work towards and stick to your own level
10 so that you can be an example to everyone.
Don’t let your members / ambassadors jump ahead of the processes (they need
to follow these process
Let people define their own participation
Follow the process sequentially
Participation is KEY! Learn to be the inspiration and the difference!
WELCOME
TO