W
M
U
G
NL
Automation
How to make my IT life easier
CHRISTOPHER KEYAERT
CONSULTANT AT INOVATIV
CLOUD AND DATACENTER MANAGEMENT MVP
About Me
@KeyaertC
System Center Cloud and
Datacenter Management
Agenda
Automation
Orchestrator
Service Management Automation
Orchestrator VS SMA
Conclusion
Automation
Process automation that simplifies cloud
management
Optimize and extend existing
investments
Deliver flexible and reliable
services
Lower costs and
improve predictability
Integration
Orchestration
Automation
Integrate into existing systems with
PowerShell integration modules
Build additional PS modules to enable
integrating into other systems
Accelerate time to value with
flexible process workflows
Improve service reliability across
multiple tools, systems, and
department silos
Enable Cloud providers to focus on
work that adds business value
Reduce error-prone manual
activities while lowering costs
Automation
Include the right people
You NEED to include people who understand process and technology
This is a strategic and tactical tool.
Examples of people to include…
Service Desk manager
System Center technology lead
IT Leadership
Including the right people = success
Decisions – Which process automate ?
What work process has the biggest payoff?
… will my customers notice the difference?
… how am I articulating the value?
Incident Management (symptom management)
Service Request Management (Move, Add, Change)
Change Management (IT Changes)
Risk and Compliance (Operations)
PLAN TO TRANSFORM PROCESSES…
A great tool doesn’t make a bad process better…
Transform the processes
Work it out in a worksheet ahead of time
Look at the end result
Set the vision
Orchestrator
SYSTEM CENTER ORCHESTRATOR 2012 R2
What is Orchestrator
Automate processes in your data center, regardless of
hardware or platform.
Automate your IT operations and standardize best practices to
improve operational efficiency.
Connect different systems from different vendors without
having to know how to use scripting and programming
languages.
Orchestrator Architecture
Automation by Runbooks
Orchestrator - Demo
Service Management
Automation
AKA SMA
What is SMA ?
Run and manage runbooks to integrate, orchestrate, and automate
IT business processes.
 Set of tools that is integrated as the Automation extension in
Windows Azure Pack for Windows Server.
Runbooks run on the Windows PowerShell workflow engine.
SMA Components
Web service
◦
◦
◦
◦
Connects to Windows Azure Pack
Distributes runbook jobs to runbook workers
Supports HTTPS
Enables security group to control access
Runbook worker
◦ Executes runbook jobs
◦ Runs under a service account
PowerShell module
◦ Enables Automation management by using Windows PowerShell cmdlets
SMA Architecture
Service Management Portal
Service Management Portal
Http Response
• Authoring
• Debugging
• Operating
Http Request
Runbook Workers
ODATA REST Web
Service
• Runbook service
• PowerShell Modules
Return results
Web Service
•REST oData web service
•Authorizes users
Runbook Workers
SQL Database
Submit requests
Runbooks
Pick up Jobs
Jobs
Persist State
Modules & Activies
SMA Database
•Runbooks
•Runbook Resources
•Tracks runbook job state
Creation a SMA Runbook
Automation by Runbooks
Start
Start-VMs-ByPriority
Get-Cloud-VMs
Start-VMs
End
Automation by Runbooks (2)
SMA - Demo
Orchestrator VS SMA
Should I use Orchestrator or SMA?
ORCHESTRATOR
Automate business processes and IT
operations in your data center without
scripting or programming.
You can also use PowerShell cmdlets to run
other System Center 2012
components/Cmdlets.
Let you use integration packs that are not
covered by PowerShell. (Example : Leveraging
Service Manager)
SMA
“new future way” of building Runbooks
based on PowerShell Workflow.
Automate processes within the Windows
Azure Pack. (Runbooks for tenants / admins)
Runs Windows PowerShell workflows, you
can also use PowerShell cmdlets to run other
System Center 2012 components/Cmdlets.
Provides 64bit support with PowerShell
workflow
Orchestrator VS SMA
The death of Orchestrator has been greatly over exaggerated.
They are definitely separate solutions in the same “ISO”.
Conclusion
Automation is Awesome !!
Including the right people
= success
A great tool doesn’t make
a bad process better
Phase and Manage scope
Don’t try to bite off the whole thing at once
Succeed end-to-end on each process
List off features, move other features to next phases
Something ALWAYS comes up… plan for that
Determine your ROI for your requests
Deploy automations which benefit your business
Orchestrator - References
http://blogs.msdn.com/b/microsoft_pr
ess/archive/2013/09/18/free-ebooksystem-center-designing-orchestratorrunbooks.aspx
http://www.amazon.fr/System-Center-2012OrchestratorUnleashed/dp/0672336103/ref=sr_1_1?ie=UTF8&qid=1
383428735&sr=8-1&keywords=orchestrator+unleashed
SMA - Links
Introduction to Service Management Automation
http://blogs.technet.com/b/privatecloud/archive/2013/08/09/automation-an-introduction-toservice-management-automation.aspx
http://blogs.technet.com/b/privatecloud/archive/tags/intro+to+sma/
TechNet Library
http://technet.microsoft.com/en-us/library/dn469258.aspx
Questions
Onze Sponsoren
Microsoft - Links
Download the Evaluation: Windows Server 2012 R2
Download the Evaluation: Microsoft System Center 2012 R2
Microsoft Virtual Academy
Thank you !!!