The Wide World of Mobile Solutions for Wineries Embracing Mobile to Engage Your Audience & Increase Revenue Mobile Solutions to Engage Your Consumers Lee Little Founder & CEO, Bar-Z There is a Lot Going on in the Mobile Space! Native Apps Vs. Web Apps Responsive Design Websites Vs. “Mobi” Sites New Mobile Technology Why Go Mobile? Engages Your Audience with Media, Unique features, Navigation & Commercial Messages Expands Your Reach - Locally & Internationally Creates New Communication & Revenue Opportunities Offers tailored experiences for different – Areas/Regions Topics – History of your wine region, winery tours, education Audiences – Connoisseurs, inexperienced wine drinkers Creates an environmentally-friendly “Green” guide Connects with the Technology Generation! Millennial wine market is the fastest growing wine segment Join the Mobile Revolution! 62% of Americans own a Smartphone with web access 88% of Americans aged 18-29 own a Smartphone By the end of 2013, there were more mobile devices on Earth than people! 64% of affluent app users say they view brands with apps more favorably The number of US mobile coupon users will rise from 12.3 million in 2010 to 53.2 million in 2014, driven by the rapid adoption of Smartphones 55% of consumers express an interest in mobile coupons but only 10% have actually received one from a merchant Overall app use in 2013 posted 115% year-over-year growth! Native Apps vs. Web Apps Both Options Present Advantages & Disadvantages – Ideally Provide Both Native Apps – Designed for iPhone or Android, Downloaded from App Stores Mobile Native Apps are Critical As of last year, apps from retail businesses took up to 27% of consumer’s time Web Apps – “Mobile Friendly” Websites Mobile-Friendly Websites Affect Your Brand 67% of consumers say they are more likely to purchase from a mobile-friendly website over one that is not optimized Mobile internet usage is predicted to overtake desktop internet usage by 2014 Two Mobile Website Options: 1) Responsive Design Website Single Website designed to be accessed by any type of device Website adjusts to the size of the user’s screen 2) Separate Mobile Website or “.Mobi” site Different URL for desktop & mobile site Senses device type & responds with appropriate page Provides access to frequently visited pages, but not necessarily all pages Native Apps vs. Web Apps Feature – Quality Native App Web App Popularity & User Experience Excellent Average Offline Data Access Yes No Uses All Hardware Features Yes No Platform Agnostic No Yes Gaming Experience Superb Clunky Technology/Programming language Objective C HTML/JavaScript User needs to install anything on the phone? Yes No Updates need to be installed Yes No Performance Excellent Clunky Revenue sharing model (iTunes/Android Market) 70/30 100% to Developer Distribution & Review System App Store Not available SEO No Yes Responsive Website or Separate Mobile Website? Again, both options present pros & cons but Responsive Design Websites appear to be the best option: One Website, Many Devices – Responsive websites have one URL & the same HTML code regardless of device Provides a great user-experience across many devices & screen sizes Easier for users to share, interact with & link to than content that lives on a separate mobile site Recommended by Google – Easier & more efficient for search engines to “crawl” Google states that responsive web design is its recommended mobile configuration & an “industry best practice” Easier & Less Expensive to Manage – Changes to website are only done once Responsive Design Website Native Smartphone Apps Apps are coded in a different programming language for each device “operating system” or “OS” Apps are downloaded from different app stores for each operating system Apple iOS Devices = App Store Android OS Devices = Google Play Apple iPhones / iPads & Androids are the dominant technologies iPhone & Android Dominate the Market Native Apps Provide Better “Location-based” Information Native apps are GPS-based & offer locationaware information: Where Am I? What’s Around Me? Location-Based Features Include: Integrated Mapping Dynamic Distance Measurements – How far away is the next winery? Turn-by-Turn Routing – How do I get to the winery? GPS Triggering - Proactively alert users when they have reached a location “Around Me” Features – Display a map based on the user’s location New Mobile Technology New Mobile Technology can be used in Innovative Ways Engage Users Deliver Educational Information Increase Revenue Promote Events iBeacons QR Codes Push Notifications Passport & Loyalty Programs Social Media Integration Digital Coupons In-App Advertising Fun Interactive Elements Digital Souvenirs Contests iBeacons New Technology Introduced by Apple Indoor Positioning System Location-Aware, Context-Aware Sends notifications of items nearby – Coupons A small hardware device and Smartphone “speak” to each other using Bluetooth QR Codes QR Codes are two-dimensional barcodes that can be scanned with a Smartphone to bring up information Perfect for bringing up content that cannot be triggered via GPS QR code scanner is embedded in application Use QR codes to create display signage for users to scan Information about varietals History of the winery Push Notifications Allows you to send out short “tweet- style” notification messages to app users New Winery on the App Upcoming Events Winner of Contest Announced Keep your app “top of mind” & users coming back Users are prompted to opt-in to receive push notifications Notifications are sent when app is open, minimized or closed Users dismiss notification after viewing Passport & Loyalty Programs A loyalty and exploration mechanism Akin to a real-world Passport, frequent visitor card, loyalty program card, etc. Create an interactive component for users Increase visitation & spending at participating wineries Encourage repeat use of your app The user visits and/or purchases at a participating location, receives a ‘stamp’ on their Passport After a number of stamps have been collected, the user can redeem for a reward Collect User Information Stay connected with consumers and build your lists Collect user information for email newsletters, contests, etc. Completely customizable to your desired text, field labels, formats and what’s required for submission Go Social! Connect with Users through Social Media Build “Word of Mouth” Online Free Marketing! Users can “Like” your organization or member wineries on Facebook and “Follow” you on Twitter Users can “Share” information from apps to their friends & family via social media Twitter “tweets” Facebook Status Updates Email Offer Digital Coupons Use for promotional offers to encourage additional consumer spending – Onsite events & Festivals Merchandise in Gift Shop Partner with Local businesses Restaurants B & Bs Local Attractions Redeemable to discourage over- use Use In-App Advertising Add Advertising to Support Your Goals Off-set the cost of the technology Promote Events Work with partner businesses B&Bs, Restaurants, Local Attractions Banner ads Full screen interstitial ads Sponsored Listings Ads click through to specific URL landing pages Offer Fun Interactive Features Bar-Z Creates Mobile Solutions Mobile Solutions Development Firm Located in Austin, TX Founded in 2005, Over 300 apps and over 2m downloads Full-Digital Platform Software-as-a-Service We Build & Manage Your apps Central Content Management System Mobile Responsive Design Websites iPhone & Android Native Apps Thank You Questions? www.barzadventures.com goexplore@barzadventures.com 512-732-0135