Creating the 365 Day Long Conference & Expo Barbara A. Myers, CAE, Vice President Association Services, IMN Solutions Kevin Miller, President, Frost Miller Group LEVERAGE THE POWER OF THE NETWORK. IMEX Frankfurt 2014 21.05.14 10:30 – 11:00 Tech Hub, Show Floor, Stand 3700 Learner Outcomes • To learn benefits of a year round event model. • To develop a strategy for transitioning an event/exhibition to a year round experience. • To gain new ideas for specific tactics that can be implemented. What is a 365 Day Experience? • IAEE Future Trends Task Force – White Paper: Future Trends Impacting the Exhibition and Events Industry. • Transitioning “episodic” events to year-round communities around specific content • Implementing a digital media platform with the right mix of technology, skilled personnel, consultants, vendors and “content” strategy. • Enables the show organizer, attendees, exhibitors, sponsors, presenters and prospects to engage before, during and after a live event (including, education, operations, promotion, sales, content, data, social media, face-to-face) Benefits • Counters impact of digital media’s 24/7 competitive interaction with fixed date F2F events • Increases engagement (among all event stakeholders which increases value/ROI) • Expands reach and generates impressions outside existing databases, lists, etc. • Financial (revenue generation/cost containment) • Addresses generation challenges and reaches “online generation” Community Composition Exhibitor/Sponsors NonAttendees Attendees Speakers Press/Bloggers Strategy and Planning Strategic Planning Goals Marketing Engagement Tactics Execution Strategy • Identify events to transition from “episodic” to year-round communities aligned with strategic priorities and growth goals of event (or association if applicable) • Evaluate current digital media strategy and use • Answer question - “What kind of value should I be creating for my audience year-round that makes the event the natural next step in their buying process?” Goals • Engagement/ Attendance • Revenue • Satisfaction Rating (increase stakeholder ROI) Marketing • Clearly Defined Plan • Describe Target Audience • Tactics Align with Audience • Maximize Registration Opportunities • Use Social Media to Recruit, Engage, and Retain Audiences • Seek Ongoing, Persistent Relationships with Audience Execution • Evaluate internal/external resources • Buy-in from organizational stakeholders • Roles and responsibilities • Strategy/goals, goal oriented tactical plan and time lines • Budget • Training • Evaluate against goals Engagement Tactics Communication Participation • Digital content and media: streaming and downloads • Online/mobile gaming and sweepstakes • SEM advertising: banner and text • Mobile-specific applications such as attendee networking/notification • Microsites and similar event-branded websites – content hub! • Content sharing: Slideshare, iTunesU, YouTube • Email: both email marketing and updates/advisory • Twitter (or similar) as back channel during presentation • “Virtual/Hybrid” events and content distribution (“remote” education, networking, etc.) • Physical interactive touchscreens, interactive environments • Augmented/enhanced reality Propagation • Tablet-guided discussion — animations, imagery, diagrams • Blogs and similar one-to-many publishing platforms • Gamification • -Twitter, Facebook, association propriety social networks and other one-to-one engagement platforms • QR Codes — more info, check-in’s credential exchange • #Hashtags • RSS and other content syndication Contact Us Barbara A. Myers, CAE Vice President, Association Services IMN Solutions bmyers@imnsolutions.com Kevin Miller President Frost Miller Group kmiller@frostmiller.com