Demystifying the Cloud What is the Cloud? • The Cloud is short for “cloud computing” and it means accessing computing resources over the internet • The name comes from the cloud shape that was traditionally drawn around devices and services on a network • On demand access to data, systems, applications and resources What is the Cloud? Courtesy Wikimedia Commons Why use the Cloud? • • • • • • • Securely store data Backed up and safe Easy to access Create agility and mobility Ability to scale Effective cost control Computing as a utility Managed Services vs Applications • Managed service cloud services provide storage and services on a per user basis • Applications use cloud computing & storage, such as Microsoft 365 & Skydrive, Google Apps, iCloud, Dropbox, Evernote, Salesforce etc etc Managed Cloud Services • Software as a Service • All below + applications • Platform as a Service • Also includes database, web server mgt etc • Infrastructure as a Service • Managed virtual servers & OS, leaving all software within the control of the client Courtesy Wikimedia Commons Managed Cloud Services Local managed cloud service providers: • Uber Global • http://uberglobal.com.au/ • CloudCentral • http://cloudcentral.com.au/ • Emantra • http://emantra.com.au/ Application Cloud Services (SaaS) • • • • • • • • • • • • Microsoft 365 & Skydrive - ~$7.90/user/month via Telstra Google Apps - ~$5.00/user/month, 5 GB space iCloud - Mail, calendars, contacts, music, photos, some business apps Dropbox - free storage – 2 GB – 18 GB Mega - up to 50 GB free Evernote - mobile app storing data in the cloud Salesforce - Cloud Customer Relationship Management (CRM) app MYOB – cloud accounting TimePro – cloud timesheets Mailchimp – email newsletters SurveyMonkey - surveys Eventbrite - events What about Security & Privacy? • Reputable businesses are certified to high levels of security and privacy. Make sure you research their credentials • In Australia, the Defence Signals Directorate certifies cloud managed services for the Australian Government. Check out the creds. • Australian Government Agencies generally insist on maintaining “data sovereignty” What are you doing now? • • • • Where is your data? Is it secure? Is it backed up? Do you have a plan if you lose your data for any reason? • Have you had any significant failures over the past year? What is your existing ICT investment? • What are your total costs for your existing ICT infrastructure, systems and support? • Do you buy or lease equipment? • What personnel and management effort do you devote to managing your ICT environment? What are the Risks? • Access. You need an internet connection and if that isn’t reliable then neither is access to your data or services. • Ensure you go with a reputable solution and not the latest cheap and nasty. That said, there are emerging providers all the time. • Create a cohesive set of services Implementing Cloud Storage • Dropbox • • • Create an account Create a folder Share it with a co-worker Useful Links • • • • • • • • • • ScrivenerJAM – www.scrivenerjam.com.au Microsoft 365 - http://bit.ly/ZdMDcx Google Apps - http://bit.ly/146B1Qi iCloud - https://www.icloud.com/ Dropbox – https://www.dropbox.com/pricing Mega – www.mega.co.nz Evernote - http://evernote.com/ Salesforce – www.salesforce.com MYOB - http://bit.ly/XzX1jQ TimePro - http://www.timesheets.com.au/ Useful Links • Mailchimp - http://mailchimp.com/ • SurveyMonkey https://www.surveymonkey.com/ • Eventbrite - www.eventbrite.com.au • Other cloud services - http://zd.net/10OhXib Q&A