Quality Assurance in Care Homes – Safeguarding the Vulnerable

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Safeguarding Adults
Conference
14th October 2010
Quality Assurance in Care Homes –
Safeguarding the Vulnerable
The tale of 2 Lucy’s
Challenges
Personalisation/Choice
Safeguarding
Demography
Accountability
Complexity
Multiple Providers
Quality Assurance in care homes – Safeguarding the
vulnerable
Key elements:
Safety and protection
Health maintenance/improvement
Dignity
Person centred – dementia care
Leadership
Rapid Assessment Visits
Quality Assurance in NHS SOTW
- Rapid assessment visits – joint with LA
- RAG rating on all CQC registration standards
- Follow up visits – targeted and action planning
- Information sharing strengthened (CQC, LAs and
other health organisations)
- QuEST audit tool (Quality, Experience & Safety)
developed and piloted
Our Approach
- People focussed – residents, staff, leaders
- ‘critical friend’
- Building bridges with independent sector (GPs, specialist
nurses etc)
- DH QIPP Safety Express – programmes include care home
provider (focus on pressure ulcers, falls)
- don’t lose sight of Lucy
ANY QUESTIONS?
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