Carolyn Penstein Rosé Carnegie Mellon University Language Technologies Institute and Human-Computer Interaction Institute School of Computer Science Computer Supported Collaborative Learning Track Introduction 2 Track Helpers David Adamson dadamson@gmail.com Ryan Carlson rcarlson@cs.cmu.edu 3 Outline • Individual learning with technology to collaborative learning • Vision for dynamic collaborative learning support • Research Issues • Current Directions 4 Historical Perspective… • Socratic tutoring: directed lines of reasoning – Evidence that socratic tutoring is more beneficial than didactic tutoring (Rosé et al., 2001a) • Socratic style implemented in Knowledge Construction Dialogues (KCDs) – – – – General attempt to model effective human tutoring Hierarchical structure: adaptive to student needs Used to elicit reflection First used to support individual learning in Physics • Atlas-Andes (Rosé et al., 2001) • WHY-Atlas (Rosé et al., 2003; Rosé & VanLehn, 2005) Empirical Foundation for CycleTalk • Human tutoring not always better than noninteractive support (VanLehn et al., 2007) – Focus shift to capturing what it is about interaction that is effective for instruction • Human tutors guide students towards opportunities for reflection (Rosé & Torrey, 2004) • Human tutor support by effective tutors is significantly better than hint based support (Rosé et al., 2005) Towards enriching the interaction… • Student interaction with dialogue agents lacks elaboration (Rosé et al., 2003) • Students expect to behave differently with agents (Rosé & Torrey, 2004) • Students can benefit from working with another student, even in the absence of computer scaffolding (Gweon et al., 2006; Kumar et al., 2007) 7 VMT-Basilica ** Students learn up to 1.25 standard deviations more when interactive support is provided in the environment. Monitoring Collaboration with Machine Learning Technology Download tools at: http://www.cs.cmu.edu/~emayfiel/side.html Behavior Labeled Texts Labeled Texts LightSIDE Unlabeled Texts <Triggered A Model that can Label More Texts Time Intervention> Basilica Tutor Agent Design Tutor ConcertChat Server ConcertChatActor S95 ConcertChatListener Tutor ProgressDetector MessageFilter PresenceFilter Tutor AnnotationFilter IntroductionsManag er IntroductionsActor SocialControlle r PlanExecutor RequestDetecto r PromptingManage TutoringManag r er PromptingActor S89 ActivityDetector TutoringActor Kumar, R. & Rosé, C. P. (2011). Architecture for building Conversational Agents that support Collaborative Learning, IEEE Transactions on Learning Technologies special issue on Intelligent and Innovative Support Systems for Computer Supported Collaborative Learning T.TakingCoordinator OutputCoordinator DiscourseMemory One last thing on this topic, Does more (or less) stress in a wrench make it easier to use? no change? You are correct about that.. Stress doesn't determine ease of use. It's the moment achieved by the wrench that determines the ease of use. yay! Tutor It's good to have your contributions in the discussion Jackie :-) Tutor Go team :-) S89 Go team yay Tutor I am happy to be working with our team S89 Me too S95 whoa the bot knows my name Tutor Tutor Unfortunately maximum stress (12800) in our design1 is way above the maximum allowed stress (i.e. 8750) This wrench cannot be safely used! Computer Supported Learning in Large Classroom Studies • University Level – Freshman Engineering – Calculus – Sophomore Thermodynamics • High School – 9th Grade Biology – Earth Sciences • Middle School – Engineering Outreach – 6th grade math First-Year and Middle School Projects • First-Year Project – Wrench Design Competition • Part of Computer Aided Engineering Labs using Pro/ENGINEER, Pro/MECHANICA and Pro/MANUFACTURING Software (3 sessions) • Students Work in Teams of 3 – 4 with Unknown Team Members in Other Parts of the Room • Only Communication is via the Chat Interface with Agent Interactions • Teach Relationships between Moment, Force and Stress Related to Design Goals • Middle-School – Practical Considerations in Designing a Wrench • A Simplified Version of the Freshman Project (Using the Pro/ENGINEER CAD Package) • Part of the CMU C-MITES Program • Students Work in Teams of 3 – 4 with Unknown Team Members in Other Parts of the Room • Activity Designed to Elicit Broad Discussions on Engineering and Product Design Middle School Students in the Wrench Design Project Second-Year Thermodynamics Project • Sophomore Thermodynamics Course – Rankine Cycle Design Competition • Part of a Thermodynamic Cycles Lab (1 session) • Students Work in Teams of 2 with Their Partner in Another Part of the Room • Instructed on Effects of Changing System Variables (Temperature, Pressure) on System Output (Power, Waste Heat) • Goal: Increase Efficiency within Practical Constraints • Software Package is CyclePad (Developed at Northwestern University (Forbes et. al. 1999) to Allow Students to Construct and Analyze a Variety of Thermodynamic Cycles) Thermo Collaborative Task • Goal: Design a power plant based on the Rankine Cycle paradigm – Each pair turns in exactly one design • Competing Student Goals: – Power: Design a power plant that achieves maximum power output • Motivated by economic concerns – Green: Design a power plant that has the minimum impact on the environment • Motivated by environmental concerns Increasing Conceptual Depth • Student: so i think the best thing to go with first is to increase the pressure entering the connector • Tutor: You might want to review what you saw earlier in the sensitivity analysis investigating the effect of changing P-max on steam quality and efficiency, from the top half of page 13 in your book. • Tutor: type: HELP WITH CHANGEPMAX if you want to discuss it with me. • Student: help with changepmax • Tutor: Remember the sensitivity analysis you have completed where you manipulated P-Max and observed it's effect on the efficiency of the cycle. You can refer back to Figure 11 on page 13 of your booklet, which … Example Interaction Core Research Focus • Identify conversational interactions that are valuable for learning • Automatic conversation analysis – Facilitates learning research – Automates assessment of group processes – Enables context sensitive triggering of support • Interactive support technologies 17 Operationalization of Productive Talk for Learning • Drawn from multiple frameworks valuing sociocognitive engagement – Students explicitly display their reasoning – Students orient their contributions towards previous contributions – Students increase in their ownership of their ideas • Made precise through constructs from linguistics – Integrative book chapters (Sionti, Ai, Rosé, & Resnick, in press; Howley, Mayfield, & Rosé, in press) 18 Learning Results • Students in accountable talk classrooms (where transactivity is elicited) learn more than students in a traditional classroom (O’Connor, Michaels, & Resnick, in preparation) • Transactivity correlates with learning (Joshi & Rosé, 2007; Kumar et al., 2007) – Consistent with results in connection with elaborated explanations (e.g., Webb, Nemer, Zuniga, 2002) • Collaboration support that increases transactivity increases learning (Wang et al., 2007) 19 Accountable Talk (O’Connor, Michaels, & Resnick) Eddie: Well, i don't think it matters what order the numbers are in. You still get the same answer. But three times four and four times three seem like they could be talking about different things. Teacher: Rebecca, do you agree or disagree with what Eddie is saying? Rebecca: Well, I agree that it doesn't matter which number is first, because they both give you twelve. But I don't get what Eddie means about them saying different things. Teacher: Eddie, would you explain what you mean? Eddie: Well, I just think that like three times four can mean three groups of four things, like three bags of four apples. And four times three means four bags of three apples, and those don't seem like the same thing. Tiffany: But you still have the same number of apples, so they are the same! Teacher: OK, so we have two different ideas here to talk about. Eddie says the order does matter, because the two orders can be used to describe different situations. So Tiffany, are you saying that three times four and four times three can't be used to describe two different situations? In vivo studies Pretest Small Group Activity (Experimental Manipulation) Post-Activity test Whole class Discussion Post-Discussion test 3 in vivo studies in 9th grade biology Other similar studies in math, freshman engineering, thermodynamics, and chemistry Online small group activities, support from Conversational Computer Agents Example Intervention: Revoicing Agent Auto Predicted AT Teacher: Accountable Talk Comparing Years 1 and 2 R = .45 R = .36 Average Student Words per Turn Student talk Comparing Years 1 and 2 R = .59 R = .18 Teacher: Accountable Talk Comparing Years 1 and 2 Scatter Plot R = .45 R = .36 Auto Predicted AT Auto Predicted AT Regression Student talk Comparing Years 1 and 2 Scatter Plot Average Student Words per Turn Average Student Words per Turn Regression R = .59 R = .18 Current Directions • Continuing to investigate social considerations for integrating dialogue agents with groups – Investigating how motivation orientation interacts with treatment • Working with groups larger than pairs (Gweon et al., in press) – Monitoring collaboration quality from speech – Challenges of multi-party conversation analysis • Multiple interwoven threads (Rosé et al., 1995; Wang et al., 2008a,b) 26 Thank You !!! Funding: The Office of Naval Research and the National Science Foundation 27