WHV Overview and Partner Commitment

We Honor Veterans:
Overview and Partner Commitment
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What is We Honor
Veterans (WHV)?
• National awareness and action campaign
• Developed by National Hospice and Palliative
Care Organization (NHPCO)
• In collaboration with Department of Veterans
Affairs (VA)
• Encourage partnerships between community
hospices, state hospice organizations and VA
Our common goal:
• Providing the best possible care for Veterans
in the best possible manner and setting.
• Honoring Veterans’ preferences
Why WHV?
• Approximately 680,000 Veterans die in the
US every year: 25% of all deaths!
• A vast majority of Veterans are not enrolled in
VA and may not be aware of end-of-life
services and benefits available to them
• Community hospices can join in better
serving and honoring our nation’s Veterans
and be listed on the We Honor Veterans
Why WHV?
• Creates a culture that includes Veterancentric activities
– Taps into a shared value of honoring our nation’s
– Moves from organizations’ needs and goals to
Veterans’ needs and goals
– Moves the focus from individual organizations to
What is “Veteran-centric”?
• Focuses on the needs, desires and treatment
of our Veterans
• Requires Veteran responsibility and
• Depends on communication, coordination
and collaboration among healthcare
We Honor Veterans
Campaign Goals
• Promote Veteran-centric educational
• Increase organizational capacity to serve
• Support development of strategic
• Increase access and improve quality
What does
We Honor Veterans
• Asking about military history and knowing
what to do with the answer
• Partnering to improve care
• Extending VA and community reach to
improve care and access
• Improving quality by measuring the impact of
VA and community interventions
In Support of the Goals
• Centralized Information
• Educational Resources
• Partnerships
Web Resources
• Presentations
WHV Overview and Partner Commitment
Basic Training for Understanding the VA
Building a Veteran-centric culture
Service-Related Diseases, Illnesses and Conditions
Hospice-Veteran Partnership
Veteran Benefits
Memorials and Salutes for Veterans and Caregivers
Web Resources
• Military History Checklist
• Hospice-Veteran Partnership Toolkit
• Tip Sheets
• Building Relationships with VA
• Relationships with Provider groups
• Engaging Veterans
• Veteran Appreciation/Recognition Certificates
• Links to VA and other websites
Better Prepared to:
• Build professional and organizational capacity to
provide quality care for Veterans
• Develop and/or strengthen partnerships with
Veteran organizations
• Increase access for Veterans in your community,
region and state
• Network with other hospices across the country
to learn about best practice models
Levels of Commitment
Level 1:
Level 2:
Level 3:
Level 4:
Get oriented and commit
Provide Veteran-centric education
Build organizational capacity
Develop and strengthen relationships
Increase access and improve quality
Levels 1 – 4
Categories of Activities
1. Education
– Staff and volunteer education and programs
– Community Education
2. Organizational policies and procedures
– Integration
3. Hospice-Veteran Partnerships (HVP)
– VA Medical Centers and community stakeholders
– Local, regional and statewide HVPs
Committing to the Program
• Review We Honor Veterans Overview
PowerPoint presentation
• Sign and submit the Partner Commitment
form (President/CEO/Executive Director)
Level 1 Activities
• Education
– Conduct minimum of 3 Veteran-specific
presentations for staff, volunteers
• Organizational policies and procedures
– Review Military History Checklist
– Integrate into admission process
• Hospice-Veteran Partnerships (HVP)
– Identify designated Hospice and Palliative Care
contact person
– Review HVP PowerPoint presentation
WHV: What’s in it for us?
• Community Hospices
– Extension of commitment
to community
– Privilege to honor those
who have served our
– Provide quality EOL care to
– Expand business
relationship with VA
It’s just the right thing to do!
• VA
– Increased confidence in
making referrals to
community providers
– Enhanced ability to
identify providers that
have Veteran-specific
skills and knowledge
– Heightened satisfaction
in being able to honor
Veterans’ preferences to
go home
Join Us!
• Review this presentation—Done!
• Complete and submit the Partner
Commitment to WHV
• Receive acknowledgement of your Partner
• Check the website for your listing as a
• Start working on Level One Activities!
Contact Us
We Honor Veterans
A program of the National Hospice and Palliative
Care Organization
Email: [email protected]
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