Login Screen
Has three functions:
1. Controls access to the rest of
the app by requiring the entry
of an issued access code
(credential validity checked
and tracked via web service)
2. Provides a little tech support
for those who are confused by
activation code
3. For those who downloaded
the free app just to check it
out, provides a bit of
information on SLII and how to
learn more
Situational
Leadership® II
a
Enter your activation code:
What’s an activation code?
What does this app do?
* Company Confidential *
Home Screen
Has four functions:
1. Read a short lesson on SLII
with interactive graphics
2. Diagnose a development level
and get tips on the right
leadership style
3. Get leadership style tips for a
known development level
4. See a full color version of the
SLII model
Situational
Leadership® II
a
Learn about SLII®
We’ll show this path first
Diagnose a Development Level
Receive Leadership Style Tips
See the SLII® Model
* Company Confidential *
SLII® Overview
Situational Leadership® II (SLII®) is a model
for developing people so they can become
self-directed and reach their highest level
of performance. SLII® is based on the
relationship between what an individual
needs on a goal or task (“development
level”) and what their leader is providing
them (“leadership style”). Effective
leadership lies in matching the appropriate
leadership style to the individual’s
development level.
This content introduces
the basic concepts of
SLII. It’s a quick
reference they can
return to anytime.
Diagnosing Development Level
The first step in using SLII® is to diagnose
an individual’s development needs on a
specific goal or task.
Development level is a combination of two
SLII®
Overview
Diagnose
Leadership
Tips
See The
Model
* Company Confidential *
SLII® Overview
Development level is a combination of two
factors:
Competence
Commitment
The individual’s
demonstrated
task-specific and
transferable skills
on a goal or task
The individual’s
motivation and
confidence on a
specific goal or
task
This app will guide you through the diagnosis
process and show you how competence and
commitment point the way.
There are four development levels. Click
each of the development levels below to
learn about them:
SLII®
Overview
Diagnose
Leadership
Tips
See The
Model
* Company Confidential *
SLII® Overview
There are four development levels. Click
each of the development levels below to
learn about them:
An interactive graphic
that shows details of
each development
level when the user
clicks on/presses them
Enthusiastic Beginner
Low Competence, High Commitment
•
•
•
•
Inexperienced on the goal or task
Eager to learn
Willing to take direction
Enthusiastic, excited, optimistic
SLII®
Overview
Diagnose
Leadership
Tips
See The
Model
* Company Confidential *
SLII® Overview
Leadership Style
Leadership style is a pattern of behaviors
leaders use over time, as perceived by
others. There are two types of leadership
behaviors:
Directive Behavior
Telling and showing people what to do, when
to do it, how to do it, and providing frequent
feedback on results
Supportive Behavior
Listening, facilitating self-reliant problem
solving, encouraging, praising, and involving
others in decision making
There are four leadership styles consisting
SLII®
Overview
Diagnose
Leadership
Tips
See The
Model
* Company Confidential *
SLII® Overview
There are four leadership styles consisting
of four different combinations of Directive
and Supportive Behaviors.
S1
DIRECTING
High Directive Behavior and
Low Supportive Behavior
The leader provides specific direction about
goals, shows and tells how, and closely
tracks the individual’s performance in order
to provide frequent feedback on results.
S2
COACHING
High Directive Behavior and
High Supportive Behavior
The leader explains why, gets suggestions,
SLII®
Overview
Diagnose
Leadership
Tips
See The
Model
* Company Confidential *
SLII® Overview
There are four leadership styles consisting
of four different combinations of Directive
and Supportive Behaviors. Click a
leadership style below to learn about it:
Style 3
Style 2
Supporting
Coaching
Style 4
Style 1
Delegating
Directing
An interactive graphic
that shows details of
each development
level when the user
clicks on/presses them
DIRECTING
High Directive Behavior and Low
Supportive Behavior
The leader provides specific direction about
goals, shows and tells how, and closely
tracks the individual’s performance in order
to provide frequent feedback on results.
SLII®
Overview
Diagnose
Leadership
Tips
See The
Model
* Company Confidential *
SLII® Overview
Remember that effective leadership lies in
matching the appropriate leadership style
to the individual’s development level.
Matching is the goal!
S1  D1
S2  D2
S3  D3
S4  D4
Over time, with a match, individuals learn
to provide their own direction and support.
View the SLII® Model
SLII®
Overview
Diagnose
Leadership
Tips
See The
Model
* Company Confidential *
Home Screen
Situational
Leadership® II
a
Learn about SLII®
Diagnose a Development Level
We’ll show this path next
Receive Leadership Style Tips
See the SLII® Model
* Company Confidential *
Diagnosis Q1
Diagnosis
Pick a Goal or Task
1) To diagnose someone’s
development level, you must
first be clear about the goal or
task you’ll be assessing.
I have a goal or task clearly in mind 
Remember that development levels
must be goal or task oriented. They
are not to be used to describe a
person overall.
SLII®
Overview
Diagnose
Leadership
Tips
See The
Model
* Company Confidential *
Diagnosis Q2 & Q3
Diagnosis
Assess Competence
2) How strong are the person’s
demonstrated skills and knowledge
directly relevant to this task?
Low
Some
High
3) How strong are the person’s
transferable skills relevant to this task?
Low
SLII®
Overview
Some
Diagnose
Leadership
Tips
High
See The
Model
* Company Confidential *
Diagnosis Q4 & Q5
Diagnosis
Assess Commitment
4) How motivated, interested or
enthusiastic is this person about this
task?
Low
Some
High
5) How confident or self-assured is
this person about this task?
Low
SLII®
Overview
Some
Diagnose
Leadership
Tips
High
See The
Model
* Company Confidential *
Diagnosis Summary &
Leadership Style Tips
Shows users the development
level indicated by their
answers to the prior
questions (name, C&C,
behaviors) and provides
leadership style tips (what to
say, what to do).
Leadership Style Tips
D2 Disillusioned Learner
• Low to some competence
• Low commitment
Behaviors you may see
• Has some knowledge & skills; not
competent yet
• Frustrated; may be ready to quit
• Discouraged, overwhelmed, confused
• Developing and learning; needs
reassurance that mistakes are part of
the learning process
• Unreliable, inconsistent
What you should do (Style 2)
What you should say (Style 2)
SLII®
Overview
Diagnose
Leadership
Tips
See The
Model
* Company Confidential *
Style – What do I do?
Leadership Style Tips
D2 Disillusioned Learner
• Low to some competence
• Low commitment
Behaviors you may see
What you should do (Style 2)
• Involves the individual in clarifying
goals and action plans, but makes final
decisions
• Listens to the individual’s concerns and
ideas
• Provides perspective that progress is
being made
What you should say (Style 2)
SLII®
Overview
Diagnose
Leadership
Tips
See The
Model
* Company Confidential *
Style – What do I say?
Leadership Style Tips
D2 Disillusioned Learner
• Low to some competence
• Low commitment
Behaviors you may see
What you should do (Style 2)
What you should say (Style 2)
• How are things going?
• How do you assess your progress
• How realistic are the timelines?
• What concerns do you have?
• What do you think you could do to …?
• What else could you do?
SLII®
Overview
Diagnose
Leadership
Tips
See The
Model
* Company Confidential *
Home Screen
Situational
Leadership® II
a
Learn about SLII®
Diagnose a Development Level
Receive Leadership Style Tips
See the SLII® Model
Now the third path, for
when a user knows the
person’s development level
but needs leadership style
tips…
* Company Confidential *
Select a Development
Level
User clicks on the
development level they have
in mind
Leadership Tips
Select the development level
that best matches this person
on the goal or task you have in
mind.
D1
Enthusiastic Beginner
D2
Disillusioned Learner
D3
Capable but Cautious Performer
D4
Disillusioned Learner
SLII®
Overview
•
•
•
•
•
•
•
•
Low Competence
High Commitment
Low to Some Competence
Low Commitment
Moderate to High Competence
Variable Commitment
High Competence
High Commitment
Diagnose
Leadership
Tips
See The
Model
* Company Confidential *
Diagnosis Summary &
Leadership Style Tips
Leadership Tips
(already shown)
D2 Disillusioned Learner
• Low to some competence
• Low commitment
Behaviors you may see
• Has some knowledge & skills; not
competent yet
• Frustrated; may be ready to quit
• Discouraged, overwhelmed, confused
• Developing and learning; needs
reassurance that mistakes are part of
the learning process
• Unreliable, inconsistent
What you should do (Style 2)
What you should say (Style 2)
SLII®
Overview
Diagnose
Leadership
Tips
See The
Model
* Company Confidential *
Home Screen
Situational
Leadership® II
a
Learn about SLII®
Diagnose a Development Level
Receive Leadership Style Tips
See the SLII® Model
Finally, this path
* Company Confidential *
SLII Model
(also reachable from any
page by clicking the See The
Model button at bottom)
SLII®
SLIIOverview
Model
SLII®
Model
SLII®
Overview
Diagnose
Leadership
Tips
See The
Model
* Company Confidential *