Church-Service Missionary
Program
Coordination Process for 2015
Purpose
•
How the annual Church-service Missionary Coordination
Process helps Church operations to achieve their
operational objectives and fulfill their stewardships in the
Kingdom.
•
How stakes can effectively support Church operations by
providing members to serve.
How Stakes can
Historic Approach
Employment
Centers
• Stake presidents
overwhelmed with
requests
• “Squeaky wheel” got
the resources
• Little coordinated
priesthood leadership
oversight
Temples
Family
History
Facilities
Management
Bishops’
Storehouses
Family
Services
Recreational
Properties
Distribution
Centers
Deseret
Industries
Stake
Presidents
Others
Farms
Seminaries
& Institutes
Coordination Process Today
• An annual process in North America to:
– Identify the Church-service missionary (CSM) and
volunteer needs of Church operations and approved nonChurch operations
– Assign stakes, as equitably as possible, to fill those needs
so that operations are appropriately staffed
– Enable local and area priesthood leaders to review and
approve the operational resource requests and stake
assignments
– Coordinate one request, from one source, once a year
• Last year over 10,000 CSM/volunteer positions and 26,000
volunteer shifts were requested and assigned
Relationships and Roles
Local Priesthood
Leaders
CSM
Coordinators
Operation
CSMs and
Managers
Members
Operation Managers
• Determine the Church-service missionaries and
volunteers (replacements and growth) needed for the
following year
• Enter staffing requests into the CSM Software System
• Collaborate with local CSM Coordinators and priesthood
leaders for full understanding of needs and assignments
• Work closely with assigned stakes to help ensure the
assignments are filled appropriately
• Interview, receive, train, supervise and help missionaries
and volunteers have a great mission experience
• Request stake approval of extensions or early releases
Anticipating 2015 Needs - Example
Example Position
Storehouse worker 1
Storehouse worker 2
Scheduler/receptionist
Floor supervisor
Total Operation
b. 2015Total
CSMs and
a. Total of all
LTVs needed
CSMs, LTVs
for Growth in
scheduled for
staff for
Release during
2015*
3
2
0
1
6
3
1
0
0
4
e. Total
CSMs, LTVs
to be
requested
for 2015
(a+b)
f. Hours
per week
per
person
g. Total
hours per
week for all
positions
requested
(e X f)
6
3
0
1
10
16
24
32
32
N/A
96
72
0
32
200
Dates
needed
Jun 1
Jul 1
N/A
Apr 15
* Growth = maximum staff needed during upcoming year less number in place (including those scheduled for release) at beginning of year.
Stake Priesthood Leaders
• Provide candid, timely feedback on proposed stake
assignments
• Accept assignments approved by the Presidency of the
Seventy
• Collaborate with operations to fill assignments with the
right people when they are needed
• Call and set apart the missionaries
• Provide support, recognition, guidance to members as
they serve
• Approve or redirect extensions and early releases as
requested by the operation
CSM Office and Group Coordinators
• Ensure that operational requests and stake assignments
are done appropriately
• Facilitate the review and collaboration among operation
managers and priesthood leaders
• Balance assignments as requested by priesthood leaders
• Provide system and process training and support
• Process calls, extensions and releases
• Provide ongoing support to answer questions, resolve
problems, make presentations, etc.
CSM Group Coordinators
CSM Headquarters Office
2015 Coordination Guidance Available at
lds.org/csmresources
Key Completion Dates
May 15 – Coordination Guidance is sent to all participants; the process begins.
By June 30 – Operations identify 2015 needs and enter their CSM & Volunteer
requests into the CSM System.
By July 15 – CSM Area Seventies/CSM Agent Stake Presidents approve
preliminary stake assignments for local priesthood review
By August 15 – Area Seventies and Stake Presidents review the proposed
assignments and concur/comment to their CSM Group Coordinators
By August 31 – CSM Group Coordinators make final adjustments to
assignments in the CSM System and submit them for approval.
By September 30 – Presidency of the Seventy review and approve area level
numbers
By October 1 – Memorandum is sent to Area Seventies, stake presidents and
operations to work together to fill assignments appropriately
CSM System Instructional Aids Available at
lds.org/csmresources
Instructional Aids are available to guide operation managers
and Group Coordinators through the CSM online input process
Summary
Operational Requests
Bishops’ Storehouses
Distribution Centers
Facilities Management
Seminaries & Institutes
Family History
Preliminary
Family Services
Review
Mission Offices
Church History
Employment Centers
Recreational Properties
Production Operations
Church Headquarters
Others
•
•
•
•
Area
Approvals
Priesthood
Leaders
Fulfillment
Presidency of
the Seventy
Stake
Presidents
Priesthood directed process
Balanced load among the stakes
Meet staffing needs of the operations
One request, from one source, once a year