Company Profile and Debt Recovery
Process
Contents
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Company History
Mission Statement
Collection Process
Legal & Support Services
Commission Rates
Testimonials
Contact Information
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Company History
Company History
Commercial Debt Recovery Solutions (CDRS) commenced business in 1998 and
operate from the debt recovery department at Carew Counsel Solicitors. The
company is now one of the market leaders in the field of debt management
solutions. Our national network of debt managers offer solutions for debt recovery
at all levels and we specialise in the areas of:
 Trade & Services
 Medical / Surgical
 Sport and Fitness
 Corporate/Commercial
 Education
 Public Sector – councils, schools and libraries
Our collection strategy is strongly based on effective telephone collections. Our
network of agents and in-house law firm Carew Counsel supports this strategy in
the event that field calls or litigious action is recommended.
Our success is the result of maintaining high ethical standards, providing personal
attention to our client’s needs, investing extensively in computer technology and
ensuring commitment from our team of dedicated and skilled personnel.
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Mission Statement
Mission Statement
Our mission is to deliver efficient and effective debt recovery solutions to
businesses of all shapes and sizes.
At Commercial Debt Recovery we have a simple mantra: No commission is
charged unless we collect your debt.
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No joining fees
No hidden charges
No minimum fee charged
No minimum debt sum
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Our Methodology & Approach to
Debt Management
Collection Process
At CDRS we understand that each debt recovery situation is unique and in that
regard we develop a customised recovery program to recoup your money. Our
collection team aims to improve your businesses cash flow using a number of
specially designed techniques.
We employ friendly, non invasive techniques with your debtors with the ultimate
goal of recovering your money at the least cost possible. We use a combination of
potent legal demand letters, telephone action and where necessary skip tracing,
field calls and legal action.
The purpose of our operation is to work toward a prompt resolution and to recover
the full amount that is owed to your business. Our debt collectors are expert
negotiators and will endeavour to avoid the cost of litigation whilst focusing on
improving your cash flow.
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Legal & Support Services
Carew Counsel Solicitors who act as in–
house Solicitors for Commercial Debt
Recovery Solutions offer fixed price legal
solutions to both the need for litigation and
enforcement of judgments obtained out of
Victorian Courts.
Similarly, Carew Counsel has a high level
of expertise in collection of Judgment
Debts by way of enforcement procedures
such as Bankruptcy, Garnishee of Wages
or Sheriff’s Warrants of Execution.
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Commission Rates
At Commercial Debt Recovery Services we work on the philosophy that no
commission is charged unless we collect your debt. Our commission rates are the
most competitive in the debt recovery business. We have no subscription fees or
hidden costs and we only charge a fee when we recover your money!
Debt Amount
Commission Rate
0 - $500
20%
$501 - $2500
17.5%
$2501 +
15%
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Testimonials
"“Before using CDRS we would practically write
off a debt after 90 days. Since using CDRS our
delinquent accounts have reduced dramatically and
the high collection rates are outstanding. I would
highly recommend CDRS to any business having
problems
with
outstanding
debtors.”
“We have been using Commercial Debt Recovery
Solutions since March 1999 and in the first two
months of handing them our accounts, they had
more success extracting money from bad payers
than the previous two collection agencies we had
been
dealing
with”
“Having been a long-time client of Commercial
Deb Recovery, I have no hesitation in
recommending them for the purposes of debt
recovery. The recovery rate is high and my contact
with the personnel of CDRS has always been met
with
courteous
professionalism.”
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Contact Information
Website:
E-Mail:
www.debtrecovery.com.au
debtrecovery.melb@debtrecovery.com.au
CDRS Melbourne Office:
GPO Box 2953
Melbourne,
VIC 3000
Phone:
Fax:
(03) 9670 4109
(03) 9670 2226
CDRS Sydney Office:
GPO Box 1004 (12 Railway Rd)
Meadowbank,
NSW 2114
Phone:
Fax:
(02) 9808 6242
(02) 9808 6232
Carew Counsel Solicitors:
Level 7, 555 Lonsdale Street
Melbourne,
VIC 3000
Phone:
Fax:
(03) 9670 5711
(03) 9670 2226
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