National Mortgage Settlement and Chase RMBS Settlement Update NC Affordable Housing Conference Josh Stein OCTOBER 15, 2014 National Mortgage Settlement • 49 states, federal government and five largest mortgage servicers • $25 billion o ~$5 billion in direct payments to states and consumers o ~$20 billion in consumer relief • 304 servicing standards, or rules, and 29 metrics, or tests • Monitor established to ensure servicer compliance with consumer relief and servicing standards Organizational Structure Consumer Relief All five banks received credit for consumer relief requirements in March 2014. The monitor credited $20.7 billion in total relief. Consumer Relief by Servicer Consumer Relief Loans Total Gross Dollar Relief Total Credited Relief Total Relief Obligations Bank of America 317,028 $27,344,833,073 $9,610,418,492 $8,574,200,000 Chase 125,553 $11,124,434,955 $4,463,524,210 $4,212,400,000 Citi 58,822 $3,515,708,965 $1,792,967,705 $1,789,000,000 ResCap 7,434 $554,086,749 $257,411,785 $200,000,000 Wells Fargo 122,719 $7,923,863,398 $4,568,334,894 $4,337,000,000 Total consumer relief 631,556 $50,462,927,140 $20,692,657,086 $19,112,600,000 The Monitor’s Final Crediting report is at www.JASmithMonitoring.com/OMSO Servicing Standards Testing a Metric Step One: Bank implements servicing standards Step Two: Testing by Internal Review Group (IRG) Step Three: IRG submits Compliance Review Report to the Monitor Step Four: Retesting by Secondary Professional Firm (SPF), Primary Professional Firm (PPF) and Monitor Step Five: Monitor submits report on metrics to the D.C. District Court Metric Testing Results Servicer Fails Bank of America Metric 5 (TP3), Metric 6 (TP3), Metric 19 (TP 3), Metric 8 (TP3) Chase Metric 6 (TP3), Metric 20 (TP3, TP4), Metric 29 (TP 1) Citi Metric 6 (TP3), Metric 19 (TP2), Metric 23 (TP3) ResCap Parties No fails Green Tree Metrics 4, 5, 6, 7, 10, 12, 18, 19 (TP6) Ocwen Begin testing in TP9 (Q3 2014) Wells Fargo Metric 19 (TP2) Failing a Metric: What’s Next • Bank implements Corrective Action Plan (CAP). • If potential violation is widespread, bank compensates all borrowers experiencing material harm. • Testing recommences by IRG and Monitor beginning the quarter after the CAP is completed by bank. • If bank fails metric again in either of the next two quarters, Monitoring Committee and Monitor may file enforcement action, including: o A court order to stop specific behaviors o Up to $1 million civil penalty o Up to $5 million fine for failing particular metrics multiple times Green Tree and Ocwen Green Tree Servicing and Ocwen acquired servicing rights and assets from ResCap Parties. • ResCap reported eight failed metrics on their portion of the ResCap portfolio and is implementing corrective action plans. • Ocwen fully implemented servicing standards for its portion of the ResCap portfolio and agreed to comply with NMS servicing standards in its entire portfolio. • The Monitor will report on Ocwen’s compliance before the end of the year. Executive Office Complaints Professional Complaints Additional Metrics The Monitor, Monitoring Committee and Servicers agreed to four additional metrics. Compliance testing by IRG began January 2014 to address issues related to: • Single points of contact • Billing statement inaccuracies Compliance testing by IRGs began April 2014 to address loan modification process issues related to: • Missing documents • Premature denials and appropriate time to provide additional documentation • Proper communication of loan modification denials Chase RMBS Settlement Crediting Process • Step One: Chase provides relief to borrowers • Step Two: Chase Submits report to internal review group (HRG) • Step Three: HRG tests • Step Four: HRG asserts Chase’s crediting to monitor • Step Five: Monitor and professional firm test • Step Six: Monitor creates report on testing results • Step Seven: Monitor publicly reports findings Chase RMBS Consumer Relief HRG Assertion Chase’s HRG asserted that 46,404 borrowers received relief amounting to $7.6 billion Chase RMBS Consumer Relief HRG Assertion Chase’s HRG claimed $868.6 million in relief credit Chase RMBS Consumer Relief HRG Assertion Thank You JASmithMonitoring.com