Motivation Ariel Rosenfeld and Sarit Kraus ,AAAI-15 @ Austin, TX USA. January 2015 Agent Supports Discussions Past discussions accumulative data Should performance enhancing Update be allowed? drugs Current discussions Capital punishment? Agent Offer arguments Trial by jury? =Obtains information Ariel Rosenfeld and Sarit Kraus ,AAAI-15 @ Austin, TX USA. January 2015 Argumentation Theory? Extensions? People do not reason logically. People differ in their Validity values? Justification value? Dung Wyner Reed argumentation choices. There is temporal nature of argumentation. Cayrol Ariel Rosenfeld and Sarit Kraus ,AAAI-15 @ Austin, TX USA. January 2015 Parsons Giacomin Argumentation Theory? Data Collection of 6 fictional Cases 64 participants from Amazon Turk; age average: 38.5 21 females; 17 males 3 with Phd Ariel Rosenfeld and Sarit Kraus ,AAAI-15 @ Austin, TX USA. January 2015 Argumentation Theory? SUV Safe Too expensive 8% High taxes 33% -0.23 35% Taking Taking out out -0.33 aa loan loan High interest 24% Arvapally et al, 2012 Ariel Rosenfeld and Sarit Kraus ,AAAI-15 @ Austin, TX USA. January 2015 Argumentation Theory? Transcription of Real Discussions Penn TreeBank Project (1995) conversation database: CAPITAL PUNISHMENT (33) TRIAL BY JURY (31) Percentage of arguments from extensions less than 30% Ariel Rosenfeld and Sarit Kraus ,AAAI-15 @ Austin, TX USA. January 2015 Formal Model Argument (a) Argumentation Framework (AF) Short text A (Arguments) Attributes (m) R (Attack relation) S (Support relation) Deliberation (D) Takes place under some AF Ariel Rosenfeld and Sarit Kraus ,AAAI-15 @ Austin, TX USA. January 2015 Argument’s Attributes Arguments Attributes: Justification. Psychological attributes. Relevance. SUV Safe Too expensive High taxes Taking out a loan High interest Ariel Rosenfeld and Sarit Kraus, 25 November 2014 9 Prediction of Argument Choice Prediction features: Deliberation-context features. Last given arguments (2 by each party). Who said the last word. Deliberant features. Average values for selected arguments. Proneness. Ariel Rosenfeld and Sarit Kraus, 25 November 2014 10 Prediction of Argument Choice Features: Justification Psychological features Deliberation-based features (the current state of the deliberation) SUV Relevance Too expensive Safe High taxes Ariel Rosenfeld and Sarit Kraus ,AAAI-15 @ Austin, TX USA. January 2015 Taking out a loan High interest One Time Argumentation Prediction Experiment of 6 fictional scenarios The subject was asked to choose between 4 options. 64 participants from Amazon Turk SUV Too expensive Safe High taxes Taking out a loan High interest Ariel Rosenfeld and Sarit Kraus ,AAAI-15 @ Austin, TX USA. January 2015 Predicting Arguments Given 5 choices of a subject, calculate the average of each feature, and predict the 6th one. Ariel Rosenfeld and Sarit Kraus ,AAAI-15 @ Austin, TX USA. January 2015 Culture based? 78 Computer Science students. CS-77% > AT 72% exactly the same features as AT Can learn from one and predict to the other. CS -> AT : 69% accuracy AT -> CS: 76% accuracy Ariel Rosenfeld and Sarit Kraus ,AAAI-15 @ Austin, TX USA. January 2015 Transcription of Real Discussions Capital punishment: 33 examples AF of 33 nodes Trial by jury 31 examples AF of 26 nodes All arguments appeared in 4 examples Ariel Rosenfeld and Sarit Kraus ,AAAI-15 @ Austin, TX USA. January 2015 Capital Punishment Ariel Rosenfeld and Sarit Kraus ,AAAI-15 @ Austin, TX USA. January 2015 Recommendation Policies How should the suggestions be presented? Should we suggest the predicted arguments? How to maintain a good hit-rate while offering novel arguments? What will be beneficial for each user? Ariel Rosenfeld and Sarit Kraus ,AAAI-15 @ Austin, TX USA. January 2015 Data collection Collected 72 chats (144 participants) on “influenza vaccinations” using a structured chat. Half of the participants declared their opinion (before the chat) and were coupled with the opposing view. Ariel Rosenfeld and Sarit Kraus ,AAAI-15 @ Austin, TX USA. January 2015 Influenza Vaccinations Ariel Rosenfeld and Sarit Kraus ,AAAI-15 @ Austin, TX USA. January 2015 Agents PRD: Prediction [17 chats] REL: Relevant [17 chats] WRL: Weakly related [17 chats] PRH: Prediction (2) + Relevant (1) [17 chats] TRY: Theory [17 chats] RND: Random [17 chats] 204 participants overall. Ariel Rosenfeld and Sarit Kraus, 25 November 2014 20 Normalized Acceptance Rate Prediction + Relevant selections distribution: 65% prediction, 35% relevant. Ariel Rosenfeld and Sarit Kraus ,AAAI-15 @ Austin, TX USA. January 2015 User Satisfaction Prediction and Relevant agents outperform Weakly related, Random and Theory agents. Their combination seems to be even better. (significant using Fisher’s exact test) Agent Neutral Positive V. Positive Prediction 5 10 2 Relevant 5 12 0 Weakly related 16 1 0 Prediction + Relevant 0 12 5 Theory 13 3 1 Random 14 3 0 Ariel Rosenfeld and Sarit Kraus, 25 November 2014 22 Conclusions (Prediction) Based on our experiments with over 400 human subjects we conclude; 1. 2. 3. Incorporating ML in argumentation is needed for investigating argumentation in the actual world. Combining the Relevance notion in abstract argumentation theory should provide it additional predicative strength. Other aspects of argumentation besides acceptance/validity should be explored. Ariel Rosenfeld and Sarit Kraus, 25 November 2014 23 Conclusions (Policies) Even though the prediction model yields limited accuracy using it provides solid policies. Combining prediction and relevance-based heuristic is beneficiary for most users, this combination covers a larger variety of users and provided high scores. Taking the human limitations and biases into consideration is a good practice for application development. Ariel Rosenfeld and Sarit Kraus, 25 November 2014 24 Current Work – Personalized Agent Repeated = same participant, different topics. What if we let the agent “learn” from previous chats? Could we do better? User-modeling for over-time multiple uses of the system. Can we learn from past chats to future ones? Could we explore different policies over time? Ariel Rosenfeld and Sarit Kraus ,AAAI-15 @ Austin, TX USA. January 2015 Thanks! Ariel Rosenfeld: arielros1@gmail.com Sarit Kraus: sarit@cs.biu.ac.il Ariel Rosenfeld and Sarit Kraus ,AAAI-15 @ Austin, TX USA. January 2015