Rendezvous

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RENDEZVOUS
a mobile crepe food truck presented by Team 4
Jessica Harper
Diana Merritt
Tyler Orr
Erin Baker
Patricia Lodhi
Timothy Chon
Shu-Fen Yang
Robbie Holton
Emmanuelle Barralis
Chris Shoemaker
CORE THEME AND IDENTITY
Gourmet street food on-the-go
Cuisine
• French Crepes, traditional and original
Market Position
• Hearty, gourmet street food on-the-go
Customer Value Proposition
• Why us instead of a traditional restaurant?
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Low/No Effort
Affordability
Flexibility
Exclusivity
RENDEZVOUS
We bring the crepes to you!
TARGET MARKET
If we can reach them, we can cook for them!
Customer Types:
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Late Night Crowd
High School Students
University Students
Social Media Enthusiasts
Business/Hospital lunch crowd
Manufacturer/Warehouse lunch crowd
Morning Church Crowd
RENDEZVOUS
We bring the crepes to you!
TARGET MARKET
If we can reach them, we can cook for them!
Segment
• Fast, hearty gourmet street food
Service Dimension
• Walk-up window food truck
Location
• Rendezvous is mobile, and can go wherever the
population is dense enough
RENDEZVOUS
We bring the crepes to you!
CORE STRATEGY
Rendezvous is a smart investment with the potential for excellent returns
Strategy: Low-Cost
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Small labor force (3 employees)
Affordable ingredients
Upfront cost of the truck: $24,407
Gas, insurance, storage, refrigeration costs
No rent
Strategy: Differentiation
• Only daily food truck in Lexington
• Only two other all-day crepe restaurants in Lexington
RENDEZVOUS
We bring the crepes to you!
CORE STRATEGY
Rendezvous is a smart investment with the potential for excellent returns
Critical Success Factors:
Flexibility
Head Start
Proven Success in similar markets
RENDEZVOUS
We bring the crepes to you!
Featured
Ingredients
California Club:
Turkey
Ham
Bacon
Colby Jack Cheese
Avocado
Lettuce
Tomato
Dessert:
Banana
Nutella
Whipped Cream
RENDEZVOUS
We bring the crepes to you!
FEATURED DISH
Double the deliciousness
A little bit working class, a little bit
gourmet, these dishes are hearty, filling,
and fun. They have the familiarity of
flavors and Kentucky proud ingredients
that will appeal to our customers, but
distinguish themselves through their
delivery, and that little extra ‘oomph’
that Rendezvous provides
MENU
Rendezvous has both new and familiar flavors for a broad audience
Savory: $5
Breakfast: $3
1.
Ham, bacon, egg, cheddar
4.
Ham, turkey, or roast beef with
cheese, spinach, tomato
2.
Bacon, egg, cheddar,
avocado, tomato
5.
Bacon, mozzarella, tomato,
avocado
3.
Egg, cheese, onions, grilled
bell peppers
6.
Veggie: mozzarella, tomato,
grilled seasonal veggies
7.
California Club: Turkey,
ham, bacon, Colby jack cheese,
avocado, spinach, tomato
RENDEZVOUS
We bring the crepes to you!
MENU
Rendezvous has both new and familiar flavors for a broad audience
Beverages: $1.50
Sweet: $3
8.
Cinnamon/Sugar
9.
Nutella, powdered sugar,
banana
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10. Strawberries, chocolate
11. Goat cheese, apples, walnuts
RENDEZVOUS
We bring the crepes to you!
Coffee
Tea
Canned Beverages:
Soda, Juices, Energy
Drinks, Bottled Water
Toppings:
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Whipped Cream
Caramel Sauce
Chocolate Sauce
Walnuts
LOCATION
Rendezvous can go where the customers are
Fairs and Special Events
• Keeneland
• Farmers Market
Schools
• UK
• Dunbar, Lafayette, etc.
Business Centers
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Central Bank
Fifth 3rd Bank
Chase
Limestone & Main
Churches
RENDEZVOUS
We bring the crepes to you!
LOCATION
Rendezvous can go where the customers are
Manufacturing Centers
• Toyota
• Amazon
Hospitals
• UK
• Central Baptist
• St. Joseph
A distinctly unique aspect
of our business is that we
can also take location
requests
RENDEZVOUS
We bring the crepes to you!
GENERAL
ROUTE
RENDEZVOUS
We bring the crepes to you!
LOCATION
Even a high-end food truck is cost effective
2012 8.5' x 16' Pewter Concession Truck With Equipment
$24,407 For Sale by Jim Collins Lexington, Kentucky
http://www.festivals-and-shows.com/2012-85-x-16-pewter-black-concession-withequipment-24407-lexington-kentucky.html
RENDEZVOUS
We bring the crepes to you!
PRINCIPAL COMPETITORS
Rendezvous is unique, with few direct competitors
Bradford BBQ
Mobile food truck and
smoker
Mostly catered events or
concessions at local events
No recent events to
determine pricing
6 Friends Cafe
Crepes, panini and gelato
Located adjacent to Woodland
park
Serves breakfast, lunch, and
dinner; not open late
Indoor and outdoor seating
Average Crepe price: $6.95
RENDEZVOUS
We bring the crepes to you!
PRINCIPAL COMPETITORS
Rendezvous is unique, with few direct competitors
La Petite Creperie
IHOP
Crepe booth that gets set up at
special events
Diverse menu, includes several
different crepes
Found only at downtown farmer’s
market the pavilion on Saturdays 8
AM- 1 PM
Found only on Palumbo Drive
Advertise as having many local
ingredients in their crepes
No recent events to determine
pricing
RENDEZVOUS
We bring the crepes to you!
Open 24/7, serves breakfast,
lunch and dinner
Prices range from $3.29 (simple
fruit crepe) to $7.99 (savory
crepes
PHYSICAL CHARACTERISTICS
Rendezvous has been expertly designed for success
• Movable truck
• Easy to spot from a
distance
• French themed décor
• Awning to protect
customers on rainy days
• Lights on awning to
illuminate menu at
night
RENDEZVOUS
We bring the crepes to you!
PHYSICAL CHARACTERISTICS
Rendezvous has been expertly designed for success
RENDEZVOUS
We bring the crepes to you!
PHYSICAL CHARACTERISTICS
Rendezvous has been expertly designed for success
RENDEZVOUS
We bring the crepes to you!
MARKETING PLAN
Local Media
Online Presence
Strategic
Partnerships
Word of Mouse
RENDEZVOUS
We bring the crepes to you!
Rendezvous has a proven plan to get the word out
Kentucky Kernal Advertisement
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Single page inserts - $55 per thousand
Online ads receive ~150,000 page views per
month – Banner = $180 per month
WUKY 93.1 Radio Advertisements
• http://www.wuky.org/contact.html
• Gail Bennett - Marketing &
Development 859-257-7049
Local Websites
• www.visitlex.com
• www.hamburgjournal.com
• www.livingsocial.com
MARKETING PLAN
Local Media
Online Presence
Strategic
Partnerships
Word of Mouse
RENDEZVOUS
We bring the crepes to you!
Rendezvous has a proven plan to get the word out
Rendezvous Website
• https://sites.google.com/site/rendezvouscrepetr
uck/
Facebook
• Check-in Discount approval from Facebook staff
• Will increase appearance of our name on
Facebook feeds
E-mail address
• Rendezfoodtruck@gmail.com
RENDEZVOUS
We bring the crepes to you!
Twitter
@RendezvousCrepe
RENDEZVOUS
We bring the crepes to you!
MARKETING PLAN
Local Media
Online Presence
Strategic
Partnerships
Word of Mouse
Rendezvous has a proven plan to get the word out
Warehouses:
• Deliver paper menus to Amazon/Toyota in
advance
• Provide some samples and talk with
managers
• Develop signature crepe for the crowd based
on their feedback
Bars/Churches
Schools:
RENDEZVOUS
We bring the crepes to you!
• Cater evening events for high schools
• Contact University clubs having outdoor
fundraisers and events (Polar Bear Plunge,
car washes)
MARKETING PLAN
Local Media
Online Presence
Strategic
Partnerships
Word of Mouse
Rendezvous has a proven plan to get the word out
Be Present
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Give recipes, cooking advice and tips
Keep ourselves in eyes and minds of customer
Offer Incentives
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Have Facebook- or twitter-only offers during slower times
Capitalize on Trends to Establish Customer Base
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Foursquare Swam Badge
Make it EASY to Advertise for us
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Film a series of fun, silly videos that customers can watch and click
“share” (ie, the Great Crepe Capers)
Get Customers Involved
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Encourage people to send us pictures (“Crepe Cam”)
Post them on our facebook page and website
Let customers vote on seasonal offerings or names of new offerings
Keep Customers Informed
RENDEZVOUS
We bring the crepes to you!
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Regularly tweet our locations
“Check-in” to locations
Display planned route on website, facebook
“Food Truck Tracker” application for Android and iPhone
BUDGET
Rendezvous is affordable and viable
Budget Item
Annual Gross
Revenue
Amount
Revenue per Day
$1,000
Food Cost per Day*
~$150
Food % of Revenue
15%
$225,000
* Food costs
• Based on average of 200 crepes sold
per day and each customer paying an
average of $5, at a cost of 65¢ per crepe
RENDEZVOUS
We bring the crepes to you!
CONCLUDING COMMENTS
Rendezvous will be a successful venture for many reasons
We can succeed regardless of the economy, thanks to our
uniqueness and our low-cost
We have proven track records of success to model
We have no direct competition
We make it easy for our customers on all levels
We know there is a market for our product
We are flexible, adaptable, and aware
We can reach customers most restaurants can’t
We know how to leverage new and traditional media to our
advantage
We have advantageous value chain activities
We have great food!
RENDEZVOUS
We bring the crepes to you!
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