Impacts of FOD & Wildlife Heathrow FOD Conference JJ DeGiovanni United Airlines Managing Director – Ground Safety 1(847) 700 – 4600 November 9, 2010 1 Agenda • Space Shuttle Clip • Philosophy & Program • Impact to the Airline • Strategy • Airport Authority 2 Philosophy and FOD/ Wildlife Program Our Philosophy: Run a world class airline, always with a safety mindset to operate effectively and efficiently. Our FOD & Wildlife Program: Mitigate and reduce the risk of personnel / customer injury and aircraft damage. - Fly Safe (Safe Airline, Safe Customers) - Improve Reliability - Reduce Cost Impacts 4 Airline Impact Tires (FOD) Wildlife Engines / Cowls Hangar $4.3 Million 122 Reported Events $102 Million 110 Days Out of Service $113 Million Annual Impact 5 2009 Tire FOD Events TIRE RPL DUE TO CUTS 120 100 80 60 40 20 0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec • 916 Tires Damaged replaced • Estimated Tires Replaced cost to the airline = $4.5 Mil Average Tire Cost = $4,900 6 Wildlife Reporting FY2009 FSAP Re ports on FOD / Wildlife Impacts 2009 by M onth 25 • 122 FSAP Reports # of Strikes 20 • Cyclical Curve 15 10 5 0 Jan Fe b Mar Apr May Jun Jul Aug Se p Oct Nov De c FSAP FOD / Wildlife Reports 2009 By Stations (2 or More Reports) Top Stations on FSAP Reports 20 DEN = 20 10 ORD = 18 7 SEA PDX OMA JFK FCO EWR DSM DCA CLT BOS PIT MSP MCO PHL BWI SMF SFO = 9 SFO 0 IAD IAD = 11 ORD 5 DEN # of Impacts 15 2009 Out of Service Events FOD & Wildlife • 37 aircraft out-of-service • Peak months due to bird migration • Out-of-service time cost $1.2 Million Global Bird Migration Out of Service A/C (Wildlife) 7 6 5 4 3 2 1 0 Jan Feb Mar Apr May Jun Jul Aug 8 Sep Oct Nov Dec Engine Cost Impact 2009 • Blended / Replaced Blades • $2.3 Million (Est.) • Engines Pulled • $85 Million (Est.) Total = $113 Million • Engine Cowl Damaged • $17.5 Million (Est.) 9 Reliability Impacts 2009 Flight Cancellation FOD Wildlife Aircraft Inspection / Repair Flight Revenue Customers Ferry Scores Costs Customers Affected Crews Reschedule Maintenance Cost Parts Availability Overtime Re-Allocating Aircraft Out of Service Time Vendor Maintenance Industry Performance Re-Allocating Aircraft 10 Hotel Cost FOD Curiosities Most Abstract FOD Items FOD In Other Industries Who Would’ve Thought… It comes in every shape & size... Snake in Landing Gear AC Unit Hose Saw Horse Baggage Container Bald Eagle on Runway Bag Scanner Rag in Engine Bolts, screws, metal pieces Space Debris Space Shuttle Debris Medical Field 12 Wildlife on Roads Construction Field Food Industry Water Overloaded Trucks FOD & Wildlife Program Structure Hierarchical Approach Outcome… Input… • Structure Alignment Policy • CORPORATE / DIVISIONAL • Subject Matter Expert • System wide Program Tracking Communication Mediation Plans, Trends / Actions • Station Support • Framework of Operations • Execution / Enforcement / Engagement • STATION MANAGEMENT • AIRPORT AUTHORITY Safe Airline Operations, FOD/Wildlife Reporting, Investigating, Program Focal FOD/Wildlife Free, Safe Airport Enforcement Focal for Government Agencies • Mitigation • Program management • Event reporting & Investigation • Airline Alignment • Cross Boundary Issues • Communications, Authority • FOD Free Ramp • EMPLOYEE Program Execution, Awareness • Event Reporting • Accountability • Clean Workable Product 13 FOD & Wildlife Program • Objective – Controllable cost, and not a cost of doing business. • Metrics – Determine risk. – Effectiveness, Take Action • Methodology – Each station FOD and Wildlife plan – Active Engagement – Focus resources at locations where risks are the highest. Inputs: • Data reporting / analyses (ERS) • Program execution • Training • Vendor management • Communication • Information access What this program covers: • Ground Induced FOD, Airfield • Wildlife • Maintenance (tools, hangar space) • Weather – Ice, Snow, Hail 14 Our Priorities Always with a Safety Mindset… • Safe Reliable Airline • Controlled Approach • Predictable Outcome Wildlife Ramp Weather • Safety of Flight • Safety of Personnel • Safety of Personnel/Customers • Mitigation • Don’t Inflict Pain • DTN (Prediction) • Bias for Action • Clean Work Environment • Reliability 15 Corporate Strategy Corporate Event Reporting System • Responsible of maintaining the Corporate Policy • SME support to station management • Helping to Develop mediation plans USDA Trends / Analyses Station Reporting • Recommendations & guidance for mitigation • Event reporting tools (Damage, FAA) • Communications, data analysis, trends • Interaction with Airport Authorities & Government Agencies 16 Airport Authority FAA Station Management Daily Due Diligence FOD Wildlife Impacts 2010 TOTAL by Month (MAY) (From FSAP/ERS) 15 # of Strikes Policy and Programs Execution / Responsibility – Employee Coaching and Training – Root Cause / Forensic Analyses – Pre Arrival / Departure checks 10 FSAP REPORTS 5 ERS / Op. Impact ERS / Operational Impact 0 1 2 3 4 5 6 7 8 9 FSAP FOD Wildlife Reports 2010 MAY YTD 10 11 12 May Jan Jan-Apr 10 # of Impacts • 8 6 4 Monthly Reports by Station 17 RDU LGA MSY IAH LAX HKG GRU EWR DCA DFW Safety Meetings – Direct Interaction with Airport Authority – Participate in Monthly meeting, FOD walks – Safety Concerns / Awareness (Gate Areas) BDL • BOS Direct Communication – Airport Authority, USDA, FAA SMF • ORD Performance – Trends – Event Reporting / Investigating MCO • IAD SFO 0 DEN 2 ERS – Event Reporting System Clean Work Environment General Housekeeping • Pre-Arrival / Departure FOD Checks Arrival/departure Checks • FOD Walks Checklists • FOD Buckets • FOD Boss • Checklists / Consistency FOD Walks • FOD Publications (UA / Airport Authority) FOD Boss / Sweepers • Supervisor Monitoring / Coaching • Wildlife – Airport Authority • Pre Task Briefings Day to Day Operations 18 Publications / Communications Wildlife • February / September Ramp up • Reports / Trends by Location • Ride Alongs • Discuss Events • Communicate – Everyone Involvement – Competitors Shared Information (ATA) 19 Airport Authority • Priorities – General Housekeeping Efforts – Construction – Events – Damages Federal panel OKs trash site by LaGuardia – Technology to Improve Reliability – Communication of Share Events – Transparency – Potential Impacts Interior / Exterior to Airports US Airways Flight 1549 Encountered multiple bird strikes 6 minutes after take off landed in the Hudson River. FOD / Wildlife Free Airports 20 Weather • Better Protect: Our Customers / Our Planes / Our People • Increase Airline Reliability • DTN Addresses: – – – – – Severe Weather Hail / High Winds Dust Storms Lightning Ice / Snow (Blade Damage) • Real Time Notification – Accurate Weather Forecast – Alerts to PDA’s / text / Email • Currently in Use by Airport Ops, Maintenance, Ops Control 21 Innovated Technology • Radar Technology (BOS) • FOD Camera Technology (ORD) • Airport Bird Radar • DNA / USDA • FOD Boss at Stations 22 FOD Forensics Finds • Address Found on Arrival (FOA) damage. • Speed Tape Samples • The results pointed to 300 series Stainless Steel • Landing gear threw FOD into Cowling • Spectral Analysis 23 Maintenance • Communicate Policy and Programs Execution / Responsibility • Tool Controls – – – – – Tools box inventory, Accountability Post Maintenance housekeeping Daily Sweeps / FOD Boss, FOD Walks FOD Management – Vendors Clean as you go, Area FOD-Free 24 Communications FOD Wildlife Impacts 2010 TOTAL by Month (MAY) 15 – – – # of Strikes Event Notification /investigation Trends / Reporting Seasonality Locations 10 F SAP R EPOR TS 5 ER S / Op. I m pac t ER S / Operational I m pac t 0 1 2 3 4 5 6 7 8 9 FSAP FOD Wildlife Reports 2010 MAY YTD 10 11 12 Ma y Jan Jan-Apr 10 # of Impacts • (From FSAP/ERS) 8 6 4 – • Specific Plan to Control Species Monthly Reports – Call to Action • FOD Flyer – Awareness – All Levels • FSAPS – Pilot Bird/FOD Event Reporting 25 RDU LGA MSY IAH LAX HKG GRU EWR DCA DFW BDL BOS SMF ORD MCO IAD 0 USDA SFO • DEN 2 Eco-Power Wash Is Carbon Soot – FOD? • Engine Build-up – Impacts Efficiency • Results in higher fuel burn & more CO2 • Hot purified water flush • Savings 3 million gallons of fuel and nearly 30,000 metric tones of CO2 per year. 6.8 Million gals or $26.6 Million Thinking Green 26 In Summary – Safety of Flight / People – Integration – Proactive – Ensure of Success – Due Daily Diligence 27 In Summary – Safety of Flight / People – Integration – Proactive – Ensure of Success – Due Daily Diligence 29