Why Amusement Park? Outline: I. Industry Structure II. Pricing Strategies III. Analysis and Recommendations Domestic Geographic Focus International Perspective – – – Most popular sites are: US, France, China, Korea, U.K, Spain, Japan U.S Entertainment Tourism accounts for roughly 3% of GDP Creates roughly 7.5 Million jobs. (First Research) ) Top Tier: Walt Disney, Cedar Fair, Universal Parks, Blackstone Group, Comcast, Six Flags Geographic Locations • Focused on warm weather locations Industry Structure Pricing Strategies Recommendations Market Share By Percentage Market Share 9 9.4 11.8 Black Stone Walt Disney 18 Comcast 41 Six Flags Cedar Fair Dominated by Walt Disney- 41 % market share Key Characteristics: 11.B Revenue, 2.1 % in Growth, Future Growth: 2.5% until 2016, HHI= 11, 255 Industry Structure Pricing Strategies Recommendations Southeastern Demographics Outperform Other Industry Areas Industry Structure Pricing Strategies Recommendations Theme Parks in the Southeast Dominate Industry Market Industry Structure Pricing Strategies Recommendations Industry Highly Reactive to Economic Markets • Industry Revenues • Highly elastic relative to the economy. Revenues suffered with economics downturn – 3,000 establishments = $11 billion USD – Top 50 companies receives 85% of these profits – Why? Industry Structure Pricing Strategies Recommendations Industry Initial Costs What you need to build? What is being outsourced? Majority of amusement parks construction are external executed but driven by internal decision makers Project fees subject to Governmental Regulations – (FEC and IAAPA) ( American Society of Testing Material) Patents (Mostly costly in time) Licensing (Internal) Internally Controlled functions Financing Pre-opening (including the operating plan for the park; (Internal Marketing and Operations) Park opening (Internal) Insurance (Internal) Outsourced Functions of Construction ---( Economies of Scale) Design development (External/ Internal) Construction drawings (External) Procuring rides and other equipment; (External) Installing rides, show facilities and other equipment; (External) Industry Structure Pricing Strategies Recommendations Costs of Production as a Barrier • Construction of amusement park require a great deal of initial capital. – Serves as a barrier to entry – Requires massive amounts of : additional capital for branding and maintenance – Fixed costs or improvement costs can be categorized into two things: overhead costs or new project costs or implementations of new rides. Industry Structure Pricing Strategies Recommendations Historical Context of Initial Investment Industry Structure Pricing Strategies Recommendations Current and Expansion of Consumer Demographics Consumer Market Break Down • Younger than 18 consumer market is prized • International visitation • Establishments of new target markets Industry Structure Pricing Strategies Recommendations Consumer Spending Average revenue per customer which– Typical average daily range for admission costs is $15 - $55 Dollars. Typically the park range for attracting consumers is a 2 hours drive (external factors) Industry Structure Pricing Strategies Recommendations Differentiation Factors leading to Pricing Strategies • There is an economy of scale factor (Major factor) – Profitability heavily based on effective advertising . – Smaller companies compete by having specialty rides while these: • Coney Island Cyclone versus Kingda Ka (6% more on Capital Improvements) • S($100,000 – $1 million) and L (1 million +) – Merchandising Relationships (40% in merchandising 55% ticket sales) – Product Offerings- Exclusively a water park? Rollers coasters? The best companies do it all. The reason for high concentration across industry subcategories. Industry Structure Pricing Strategies Recommendations Major differentiation relies on the advertising Often association with a new product or service - Exclusive opening of new rides. Distribution Channels and actual physical properties(rides), Technology : ie Disney and mobile applications -(Line wait technology and online sales) -internal staffing technology – Affects the consumer experience Direct sales methods online, Branded merchandise Industry Structure Pricing Strategies Recommendations Pricing Strategies Pay one price Second Price Discrimination Two Part Tariff « Magic Your Way » Disney Strategy Third Price Discrimination Complementary Products Bundling Advance Selling Industry Structure Pricing Strategies Recommendations Source: http://ocresort.ocregister.com/2010/08/03/disneyland-raises-ticket-parking-prices/51833/ The Orange County Register, August, 2010. Industry Structure Pricing Strategies Recommendations • Objective: * • PASS PRICING Maximize profit by extracting all customers surplus How it works: * Visitors are charged a lump sum admission fee for the right to buy rides at a price of P per ride. X= D(P, M-T) • Who uses this pricing strategy? * * • Some bigger amusement parks for selected high demanded attractions Advantages: * * • Local amusement parks Greater incentives for customers to make repeated Enable the company to capture customers surplus Disadvantages * * Customers still have incentives to make fewer visits and buy more during each trip Higher transaction costs Industry Structure Pricing Strategies Recommendations Pass Pricing: impact of the number of attractions and shows on ticket price Sea World, Orlando CA great America Six flags, Baltimore Disney World, Florida Rides 13 47 55 36 Shows 21 7 5 11 Total 34 54 60 47 Pass Price $49.99 $55.99 $56.99 $90.53 Industry Structure Pricing Strategies Recommendations • * • TWO-PART TARIFF Objective: Maximize profit by extracting all customers surplus How it works: * Visitors are charged a lump sum admission fee for the right to buy rides at a price of P per ride. X= D(P, M-T) • Who uses this pricing strategy? * * • Some bigger amusement parks for selected high demanded attractions Advantages: * * • Local amusement parks Greater incentives for customers to make repeated Enable the company to capture customers surplus Disadvantages * * Customers still have incentives to make fewer visits and buy more during each trip Higher transaction costs Industry Structure Pricing Strategies Recommendations DISNEY’S STRATEGY: “MAGIC YOUR WAY” Purposes: Increase the rate of attendance in its parks Set a price inferior to its competitors How? o Making the added cost for extra visits negligible o Capitalizing on the law of diminishing marginal utility Industry Structure Pricing Strategies Recommendations Magic Your Way Strategy $350 $300 Price per ticket $250 $200 Base ticket Ages 10-up Average Price per day $150 $100 Number of days $50 $0 1 2 3 4 Industry Structure 5 6 7 Pricing Strategies 8 9 10 Recommendations % In crease 1 day 3.7% 2 days 3.7% 3 days 3.6% 4 days 4.7% 5 days 5.9% 6 days 7% 7 days 8.1% 8 days 9.13% 9 days 10.12% 1 0 days 11.1% Disney increases the premium from June 2011 to June 2012 Price per ticket ($) $350 $300 $250 $200 Jun-11 Jun-12 $150 $100 $50 $0 1 day Industry Structure 2 days 3 days 4 days 5 days 6 days 7 days 8 days 9 days 10 days Pricing Strategies Recommendations Number of days Success of its strategy Attendance numbers in million Florida Park Amusement Attendance 18 16 14 12 10 8 6 4 2 0 Walt Disney World’s Magic Kingdom Epcot Disney’s Hollywood Studios Disney’s Animal Kindgom Universal Studios Orlando Islands of Adventure at Universal Seaworld Florida Busch Gardens The 4 parks of Walt Disney World Industry Structure Pricing Strategies Recommendations THIRD PRICE DISCRIMINATION • Objective • Attract people who would not visit your attraction otherwise • Customer segmentation: • Adults: always charged the highest price • Children: often get high discounts in the industry • Students: get discounts in some theme parks • Seniors: get discounts in a few theme parks Industry Structure Pricing Strategies Recommendations Third Price Discrimination: Differences in prices between adult and child segments in four major theme parks 100 90 80 70 60 50 40 30 20 10 0 Adult Child Sea World Disney World CA Great America Six Flags America, Baltimore Sources: Theme parks websites Industry Structure Pricing Strategies Recommendations COMPLEMENTARY PRODUCTS Amusement parks usually charge high prices on complementary products • Objective Increased profits on products customers have a low sensitivity to prices variations • Trick: “You can not bring any food or drinks in the park” Asymmetry of information Industry Structure Pricing Strategies Recommendations Complementary products pricing: some examples 16 14 12 10 8 Theme parks price US average price 6 4 2 0 One slice pizza Cockail Industry Structure 1 bottle sports drink Parking Pricing Strategies Recommendations ADVANCE SELLING How? • Use of new technologies (online tickets, prevention of arbitrage) Industry Structure Pricing Strategies Recommendations • Encourage people to buy online with discounts and take advantage of their uncertainty about their future enjoyment of the park Industry Structure Pricing Strategies Recommendations Differences in prices at the gate and online. Price Disney Land Resort California. Purchase valid now through December 31, 2012. General Adult ticket. $300 $250 $200 At the gate $150 Online $100 $50 $0 1-day 1-Park Ticket 2-days 1-Park Ticket 3-days 1-Park Ticket Industry Structure 4-days 1-Park Ticket 5-days 1-Park Ticket Pricing Strategies 6-days 1-Park Ticket Type of ticket Recommendations Results • Increase profits • Speeds up the lines • Maximize spending on souvenirs and other impulse purchases Industry Structure Pricing Strategies Recommendations ADVANCE SELLING RESORT HOTELS Price per night ($) Price per night for a family of 2adults and 2children if we buy now. Universal Orlando Resort 500.00 450.00 400.00 350.00 300.00 250.00 200.00 150.00 Loews Portofino Bayhotel 100.00 Hard Rock Hotel Loews Royal Pacific Resort 50.00 0.00 Time Industry Structure Pricing Strategies Recommendations BUNDLING Advantages: Discounts for consumers Simplified consumer searches Increase in sales because consumers feel they are getting their money’s worth Technologies facilitate the bundling. Use of customization The operator hides how much the customer pays for each individual item. Temptation of discounts. Industry Structure Pricing Strategies Recommendations VACATION PACKAGES “Disney World Premium” Include: Accommodations at a Disney Resort Hotel Park entry tickets. Choice of the number of days Park Hopper Option that permits you to go through all 4 Walt Disney World theme parks Extra package benefits: Walt Disney World Marina Discounts, 15% off Planet Hollywood $15 USD Meal Voucher and Souvenir Keepsake Children’s Activity Centers Discount Spa Discount 15%off Bath fishing discount Industry Structure Pricing Strategies Recommendations Combo tickets Alliances between competitors SeaWorld® Combo Ticket Two Great Parks, One Low Price Save $25 on the combined price of General/Adult admission. Plus, enjoy unlimited visits for up to 14 days at both parks! Industry Structure Pricing Strategies Recommendations Recommendations • Special prices that grant admission to the park but don’t let the ticket holder ride anything • As people become more sophisticated, operators have to keep up with these customers increased expectations • Lower transaction costs with more efficient technologies so as to switch to a two part tariff strategy • Ipod and ipad applications to increase park security and decrease waiting times for rides Industry Structure Pricing Strategies Recommendations