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A Network View of Netflix

How Partners, Competition, and

Opportunities Dictate Strategy

Changing How We Watch

Netflix began as a DVD-by-mail service, using the web to improve the rental industry with recommendations, queues, and automation.

However, increasingly streaming of video online has become one of

Netflix’s core strategies for delivering content to viewers.

$14m in Q3 2011

Figures based on Netflix Q3 2011 Financial Statements

$21.5m in Q3 2011

Focusing More on Streaming

Netflix Investment in Streaming vs. DVD Content

700 000

600 000

Netflix is constantly adding new content to its streaming library, including new partnerships with AMC, CBS, DreamWorks, and Warner Bros.

500 000

400 000

300 000

“Our core strategy is to grow our streaming

200 000

100 000 and globally.”

DVD

- Netflix Annual Report

0 today, where it’s a steady decline every year a little bit, but there’s a long-term residual market. And

Q1, Q2, Q3, Q4, Q1, Q2, Q3, Q4, Q1, Q2, Q3, there’s very little fixed cost in the business. So that’s not a material cutoff of its efficiency, it’s almost

2009 2009 2009 2009 2010 2010 2010 2010 2011 2011 2011

- Netflix 10K

Figures based on Netflix Q3 2011 Financial Statements

1 “Netflix’s CEO Discusses Q3 2011 Results.” http://seekingalpha.com/article/301738-netflix-s-ceo-discusses-q3-2011-results-earnings-calltranscript?part=qanda.

Pulling Content From All Around

Netflix purchases DVDs or holds content agreements with countless production studios and distribution companies. These are just a few of the partnerships Netflix currently holds.

A constant concern for Netflix is gaining new content and holding onto the content agreements it already has. Just recently, Starz opted not to renew its agreement with Netflix, meaning that in

February Netflix will lose a great deal of its streaming content. This is a growing concern as other companies enter streaming.

Others Catching On

Subscription Service

One Price, Unlimited Viewing

Á La Carte

Pay Per View

Advertising Subsidized

Free Viewing with Ads

Freemium

Some Content Free, Other Paid

“I think in the long-run, the long-term margin structure for streaming will be ultimately determined by the competitive space, and how many competitors we have. In the short run, we’ve been aggressively adding streaming content at the same rate of subscriber growth, and we continue to anticipate investing in

2012.” 1

- David Wells, CFO, Netflix

Competitors like Amazon, YouTube, Hulu, Blockbuster (now partnered with Dish

Network), Facebook, and Apple are getting in on the action too. All six companies have revenue generation models based on either selling digital content to consumers or using advertisements to subsidize viewing.

1 “Netflix’s CEO Discusses Q3 2011 Results.” http://seekingalpha.com/article/301738-netflix-s-ceo-discusses-q3-2011-results-earnings-calltranscript?part=qanda.

Getting Content to You

Rather than just getting content to viewers through DVD players, Netflix has partnered with numerous other device makers to help turn any screen into one that can stream Netflix movies and

TV shows from the web.

Nintendo Wii Microsoft Xbox 360

Gaming Systems

Sony PlayStation 3

Getting Content to You

Rather than just getting content to viewers through DVD players, Netflix has partnered with numerous other device makers to help turn any screen into one that can stream Netflix movies and

TV shows from the web.

Apple iPad and iPhone

Windows Phone

Mobile Devices

Google Android

Getting Content to You

Rather than just getting content to viewers through DVD players, Netflix has partnered with numerous other device makers to help turn any screen into one that can stream Netflix movies and

TV shows from the web.

Roku Box Tivo

Web-Enabled TV and Devices

Apple TV

Getting Content To You

Netflix’s vast array of partnerships allow it to be available on a plethora of platforms, meaning that Netflix’s streaming services can reach just about everyone— either on the computer through a browser, through web-enable televisions, gaming consoles, or mobile devices.

However, a growing concern is the exclusivity of these relationships.

Hulu is already available on many of these platforms, as is access to

Apple content. What exists to ensure that Netflix with continue to enjoy its proliferation?

Area For Concern - Content

While its content partnerships are among Netflix’s strengths, they are also one of its weaknesses. The growing standard of exclusivity means that content may soon only be available in one place, rather than across multiple websites.

Will content creators and distributors continue to partner with Netflix and give it the content it needs to exist, or will they find greener pastures, possibly even focusing on their own online distribution to build revenue?

Area For Concern - Delivery

Another area for concern for

Netflix are the platforms that deliver its streaming services.

While browsers on computers will always be able to access

Netflix.com, what about the numerous devices that make

Netflix so easily accessible?

What happens if they decide to partner with Hulu or Amazon exclusively for streaming services? Maintaining partnerships with these device makers is vital—especially considering the numerous connections Apple already holds for content.

Looking Forward

700 000

600 000

500 000

400 000

300 000

200 000

100 000

0 library, maintaining a DVD selection that will eventually be slowly phased out.

Because of this need for new content, Netflix has to maintain content rights with a growing variety of content providers. Exclusivity rights

Streaming and opportunities for Netflix.

DVD

Q1,

2009

Q2,

2009

Q3,

2009

Q4,

2009

Q1,

2010

Q2,

2010

Netflix must also keep relationships with platforms that allow Netflix to stream its content via apps. With many new streaming

Q3,

2010

Q4,

2010

Q1,

2011

Q2,

2011

Q3,

2011 name across platforms.

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