KX-NS1000 Web Maintenance Console for maintenance Panasonic System Networks CO.,LTD. KX-NS1000 Web Maintenance Console for maintenance INDEX 1. Web MC ID/Password 2. Firmware Version Check & Update 3. Back-up DCSYS set-up parameter file 4. Check Error Log 5. Get Syslog (system log) 6. Trace 7. Other analysis tool KX-NS1000 Web Maintenance Console for maintenance 1. Web MC ID/Password In case, password of INSTALLER LEVEL is set “1234” Installer Level User name: INSTALLER, Password: 1234 Sales company level User name:*Sales001*, Password:*Sales#1234 KX-NS1000 Web Maintenance Console for maintenance 2.Firmware version check & update KX-NS1000 Web Maintenance Console for maintenance Firmware version for MPR (mother board) - 1 1. 2. 3. 1. Open maintenance 2. System Control 1.Program update 1.Download program file Manual 3. Select location and folder path for PCMPR file 4. Execute 4. KX-NS1000 Web Maintenance Console for maintenance Firmware version for MPR (mother board) - 2 5. 5. System Control 1.Program update 2.Update program file Firmware version on file 6. Check firmware version of NS1000 6. Present firmware version KX-NS1000 Web Maintenance Console for maintenance Firmware update for MPR (mother board) Firmware version on file 7. Mark target system 8. Apply 9. Execute 7. Present firmware version Status: Flash Green (updating firmware) 8. 9. KX-NS1000 Web Maintenance Console for maintenance Software version for other optional cards 1. 2. 3. 1. Open Set-up 2. PBX Configuration 1.Configuration 1.Slot 3. Summary 4. Check software at right end 4. KX-NS1000 Web Maintenance Console for maintenance 3. Back-up DCSYS set-up parameter file KX-NS1000 Web Maintenance Console for maintenance Back-up DCSYS file 1. 2. 1. Open maintenance 2. Utility 2.File 2.File Transfer PBX to PC 3. Select DCSYS 4. Transfer 3. 4. KX-NS1000 Web Maintenance Console for maintenance 4. Check Error Log KX-NS1000 Web Maintenance Console for maintenance Error log Status: Solid Red (Alarm message) 1. 3. 1. Open maintenance 2. Utility 3.Log 1.Error Log 3. Minor/Major Show error code list 2. KX-NS1000 Web Maintenance Console for maintenance Error log Major/Minor error log and $PBXSYSERRx/$SYSMNGSYSERRx are different type error log. They are generated by different PBX internal control section. 1. 1. Open maintenance 2. Utility 2.File 2.File Transfer PBX to PC 3. $PBXSYSERRx and $SYSMNGSYSERRx 2. 3. KX-NS1000 Web Maintenance Console for maintenance 5. Get Syslog (System Log) KX-NS1000 Web Maintenance Console for maintenance System log Syslog is OS log. It is useful for analyzing trouble condition. 1. 2. 1. Open maintenance 2. Utility 3.Log 2.Syslog 3. Save 3. KX-NS1000 Web Maintenance Console for maintenance 6. Trace Log KX-NS1000 Web Maintenance Console for maintenance Trace log 1. 1. Open maintenance 2. Utility 4.Monitor/Trace 2. KX-NS1000 Web Maintenance Console for maintenance Port mirroring for wireshark trace 1. 3. 2. 1. Press Setup button 2. Network Service 1. IP address port 3. Advanced Settings 4. Port Mirroring 4. KX-NS1000 Web Maintenance Console for maintenance Wireshark trace Connect PC to maintenance port of PBX PC-A Wireshark trace for PBX by PC-A For getting IP packet through maintenance port, it needs to set mirroring port Normal usage connection Switching Hub or so on Wireshark trace for IP-PT by PC-B Repeater Hub or mirroring port function PC-B KX-NS1000 Web Maintenance Console for maintenance Wireshark trace Please get free software Wireshark by following address and install it. http://www.wireshark.org/ During installation, you will be asked if install WinPcap ? It is tool of protocol capture. So, please install. KX-NS1000 Web Maintenance Console for maintenance Wireshark trace Open(start) Wireshark and open interface setting. If PC has some interface of network, you can see them as follows. If you want to get Wireshark trace at trouble condition by simulation test, push “Start” button of the interface. KX-NS1000 Web Maintenance Console for maintenance Wireshark trace Capturing stop button Screen shot during packet capturing Trace file save button Screen shot after pressing capturing stop button KX-NS1000 Web Maintenance Console for maintenance Wireshark trace PC-A Wireshark trace for PBX by PC-A Normal usage connection Switching Hub or so on Wireshark trace for IP-PT by PC-B Operation of wireshark is same for PBX packet case Repeater Hub or mirroring port function For getting IP packet for IP Phone, it needs to use repeater hub or mirroring port function of hub. Because switching hub does not supply same IP packet to different port simultaneously. PC-B KX-NS1000 Web Maintenance Console for maintenance Wireshark trace KX-NS1000 Web Maintenance Console for maintenance 7.Other analysis tool Please refer to “KX-NS1000 Telnet connection for analysis” Thank you very much! Modification: 20120130-01 Web_MC_investigation.ppt - 1st release