20120130-01 Web_MC_investigation

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KX-NS1000 Web Maintenance Console
for maintenance
Panasonic System Networks CO.,LTD.
KX-NS1000 Web Maintenance Console for maintenance
INDEX
1. Web MC ID/Password
2. Firmware Version Check & Update
3. Back-up DCSYS set-up parameter file
4. Check Error Log
5. Get Syslog (system log)
6. Trace
7. Other analysis tool
KX-NS1000 Web Maintenance Console for maintenance
1. Web MC ID/Password
In case, password of INSTALLER LEVEL is set “1234”
Installer Level
User name: INSTALLER, Password: 1234
Sales company level
User name:*Sales001*, Password:*Sales#1234
KX-NS1000 Web Maintenance Console for maintenance
2.Firmware version check & update
KX-NS1000 Web Maintenance Console for maintenance
Firmware version for
MPR (mother board) - 1
1.
2.
3.
1. Open maintenance
2. System Control
1.Program update
1.Download
program file
Manual
3. Select location
and folder path
for PCMPR file
4. Execute
4.
KX-NS1000 Web Maintenance Console for maintenance
Firmware version for
MPR (mother board) - 2
5.
5. System Control
1.Program update
2.Update program file
Firmware version on file
6. Check firmware
version of NS1000
6.
Present firmware version
KX-NS1000 Web Maintenance Console for maintenance
Firmware update for
MPR (mother board)
Firmware version on file
7. Mark target
system
8. Apply
9. Execute
7.
Present firmware version
Status: Flash Green
(updating firmware)
8.
9.
KX-NS1000 Web Maintenance Console for maintenance
Software version for
other optional cards
1.
2.
3.
1. Open Set-up
2. PBX Configuration
1.Configuration
1.Slot
3. Summary
4. Check software
at right end
4.
KX-NS1000 Web Maintenance Console for maintenance
3. Back-up DCSYS set-up parameter file
KX-NS1000 Web Maintenance Console for maintenance
Back-up DCSYS file
1.
2.
1. Open maintenance
2. Utility
2.File
2.File Transfer
PBX to PC
3. Select DCSYS
4. Transfer
3.
4.
KX-NS1000 Web Maintenance Console for maintenance
4. Check Error Log
KX-NS1000 Web Maintenance Console for maintenance
Error log
Status: Solid Red
(Alarm message)
1.
3.
1. Open maintenance
2. Utility
3.Log
1.Error Log
3. Minor/Major
Show error code list
2.
KX-NS1000 Web Maintenance Console for maintenance
Error log
Major/Minor error log and $PBXSYSERRx/$SYSMNGSYSERRx are different type error log.
They are generated by different PBX internal control section.
1.
1. Open maintenance
2. Utility
2.File
2.File Transfer
PBX to PC
3. $PBXSYSERRx
and
$SYSMNGSYSERRx
2.
3.
KX-NS1000 Web Maintenance Console for maintenance
5. Get Syslog (System Log)
KX-NS1000 Web Maintenance Console for maintenance
System log
Syslog is OS log. It is useful for analyzing trouble condition.
1.
2.
1. Open maintenance
2. Utility
3.Log
2.Syslog
3. Save
3.
KX-NS1000 Web Maintenance Console for maintenance
6. Trace Log
KX-NS1000 Web Maintenance Console for maintenance
Trace log
1.
1. Open maintenance
2. Utility
4.Monitor/Trace
2.
KX-NS1000 Web Maintenance Console for maintenance
Port mirroring for wireshark trace
1.
3.
2.
1. Press Setup button
2. Network Service
1. IP address port
3. Advanced Settings
4. Port Mirroring
4.
KX-NS1000 Web Maintenance Console for maintenance
Wireshark trace
Connect PC to maintenance
port of PBX
PC-A
Wireshark trace
for PBX by PC-A
For getting IP packet through maintenance
port, it needs to set mirroring port
Normal usage connection
Switching Hub
or so on
Wireshark trace
for IP-PT by PC-B
Repeater Hub or
mirroring port function
PC-B
KX-NS1000 Web Maintenance Console for maintenance
Wireshark trace
Please get free software Wireshark
by following address and install it.
http://www.wireshark.org/
During installation, you will be asked if
install WinPcap ? It is tool of protocol
capture. So, please install.
KX-NS1000 Web Maintenance Console for maintenance
Wireshark trace
Open(start) Wireshark and open interface setting. If PC has
some interface of network, you can see them as follows.
If you want to get Wireshark trace at trouble condition by
simulation test, push “Start” button of the interface.
KX-NS1000 Web Maintenance Console for maintenance
Wireshark trace
Capturing
stop button
Screen shot during packet capturing
Trace file
save button
Screen shot after pressing capturing stop button
KX-NS1000 Web Maintenance Console for maintenance
Wireshark trace
PC-A
Wireshark trace
for PBX by PC-A
Normal usage connection
Switching Hub
or so on
Wireshark trace
for IP-PT by PC-B
Operation of wireshark is
same for PBX packet case
Repeater Hub or
mirroring port function
For getting IP packet for IP Phone, it needs to use repeater hub or
mirroring port function of hub. Because switching hub does not
supply same IP packet to different port simultaneously.
PC-B
KX-NS1000 Web Maintenance Console for maintenance
Wireshark trace
KX-NS1000 Web Maintenance Console for maintenance
7.Other analysis tool
Please refer to “KX-NS1000 Telnet connection for analysis”

Thank you very much!
Modification:
20120130-01 Web_MC_investigation.ppt
- 1st release
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