Tips of business etiquette in Aisa

Tips of business etiquette
in Aisa
By--周枫 刘天云 龚佳瑛 施蓓蓓 沈蝶
The Etiquette
Etiquette, manners, and cross culture, or
intercultural communication have become
critical elements required for all
International and Global Business executives,
managers, and employees.
As international, multinational,
transnational, multi domestic, and global
business continues to expand and bring people
closer, the most important element of
successful business outcomes may be the
appreciation and respect for regional,
country, and cultural differences.
Learn etiquette
• Learning the skills of proper etiquette,
manners, and intercultural
communication contained in these pages
of the International Business Etiquette
and Manners website ,which will give
you a wealth of information and
resources that you can immediately
apply during your international business
travels and overseas assignments.
Etiquette introduction of Aisa
• Diversity abounds in Asia. With a multitude of races,
languages and religions, Asia is a cornucopia of cultures.
This site features four of the major countries, China, Hong
Kong, Japan and Taiwan. Japan ranks higher in the
Masculinity category than any of the other countries.
• Asians place a great deal of importance on relationships.
The building of long lasting relationships is tantamount for
business success in Asia. The concept of "saving face" is
inherent in this region. Asians will go to great lengths to
save face and avoid embarrassment. The lose of face is
neither easily forgotten nor easily forgiven.
Special or unique notes, thoughts,
or comments about the country
• Appearance
• Highlights business etiquette do's and don'ts involving
Dress, Clothing, Body Language, and Gestures.
• Behavior
• Highlights business etiquette do's and don'ts involving
Dining, Gift-giving, Meetings, Customs, Protocol,
Negotiation, and General behavioral guidelines.
• Communication
• Highlights business etiquette do's and don'ts involving
Greetings, Introductions, and Conversational guidelines.
Diversity of Japan in Aisa
About Japan
• Religion in Japan
Little tips of personal
Gift giving is very important, and it
should be given at the end of a visit.
Do not display money openly. It is rare
to see it given from person to person
in Japan. It is important to use an
envelope to pass money.
It is perfectly acceptable to slurp your
noodles. Doing so will exhibit your
enjoyment of your food. Doing
otherwise may indicates that your
meal is not a pleasant one.
If you are invited to a social event,
punctuality is not expected. It is the
custom to be "fashionably late."
Business communications manners
• In Japan, business cards are called meishi. Japanese give and
receive meishi with both hands. It should be printed in your
home language on one side and Japanese on the other. Present
the card with the Japanese language side up.
• The card will contain the name and title along with the company
name, address and telephone number of the businessman. In
Japan, businessmen are call "sarariman."
• In a business situation, business cannot begin until the meishi
exchange process is complete.
• The customary greeting is the bow. However, some Japanese
may greet you with a handshake, albeit a weak one. Do not
misinterpret a weak handshake as an indication of character.
Japanese business Etiquette Tips
• Japanese Body Language - Most
communication is non-verbal. Be sensitive
to the messages you are sending out
through your body language.
• Visiting a Japanese Home or Office - What
is the proper protocol?
• Japanese Dining Tips - Japanese Food is
an Art.
Japanese Body Language
Sitting & Standing
When speaking with someone, do not leave hands in pockets.
Do not stand with legs crossed over the other.
Do not stick legs out in front on one either on tatami or in a chair.
Do not sit in a way that shows the soles of your shoes
Sit on the edge of a chair or sofa to show respect. Leaning back shows familiarity.
When sitting on tatami, first start out sitting on your legs and then shift into a less
formal position. Women may tuck their legs to one side, but not sit cross-legged
(acceptable for men).
Distance & Touching
The Japanese like more space between themselves than others. Bowing too close
to each other could be dangerous!
Touching is also taboo in Japan. The American pat on the back or arm around the
shoulder is to be avoided
Emotions & Communication
When a smile is properly? The Japanese smile to communicate various emotions:
anger, embarrassment, sadness, and disappointment. Interpretation depends on
Silence in Japan is golden and is often used as a negotiating strategy.
The end
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