Internet Services – Broadband
Internet
Enterprise Business Unit
Network Services
Marnus Kok
September 2013
1
C2 Vodafone Confidential | 09 April 2015
Vodacom Services Portfolio for Business
Access Services
Wireless
Solutions
WiMAX
Microwave
WiFi
Network Services
Satellite
ADSL
Leased
Lines
Mobile
Data
Fibre
Unified
Communications
Access Point
Names
Machine to
Machine
Hosted Services
“In the Cloud”
Internet
Services
VPN Solutions
Voice Solutions
Video Solutions
VPN Solutions
Voice Solutions
Video Solutions
Dedicated
Internet
MPLS VPN
Mobile Voice
Boardroom Video
Collaboration
Hosting
Mail & Messaging
Perimeter
Security
VoIP
Desktop Video
Collaboration
Managed Operating
Systems
Managed Business
Applications
Email Security
PBX
Mobile Video
Collaboration
Managed Storage
Mobile
Applications
Web Security
Managed Back-up
Machine to Machine
Applications
Broadband
Internet
Hosted Call
Centre
2
Mobile
Solutions
Fixed Line
Solutions
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Disaster
Recovery
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Internet Services
Vodacom’s Business Services division is made up of various towers of operations, with
business units responsible for different areas of development, management and
support. The Internet Services Business Unit focuses on delivering premium Business
Internet Services, over a range of different Layer 2 and Layer 3 Access mediums.
Different Internet Access offerings are available, based on customer requirements with
optional service level agreements associated in regards to availability, latency, packet
loss and contention ratios.
In order to cater for various customer requirements, Vodacom has developed the
following two categories of Internet access services:
• BIA – Broadband Internet Access
• DIA – Dedicated Internet Access
These offerings meet the requirements of various market segments, namely:
•
•
•
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Enterprise/Corporate
SMME/SoHo
Business Partner Resellers
CPP Channel
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Broadband Internet Access - BIA
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Broadband Internet Access - BIA
What is meant by Broadband Internet Access (BIA)?
Broadband referrers to high speed always on internet connectivity
Vodacom Business offers a premium Broadband Internet Access through various fixed
and wireless access technologies, with low contention ratios:
• ADSL (Asymmetric Digital Subscriber Line)
• VSC – Vodacom Satellite Connect (Capped offerings only)
Different offerings are available based on the customer’s requirements:
• Vodacom Business Services offerings
o Uncapped Shaped
o Small to Large Capps – Shaped or Unshaped
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Broadband - Worldwide
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Broadband Access - Trends
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Fixed Broadband - per 100 inhabitants
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Fixed Broadband – Prices per Mbps
Broadband value: Cost per Mbps
Rank
Country
Price per Mbps
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Bulgaria
$0.52
2
Romania
$0.67
3
Lithuania
$0.78
4
Ukraine
$0.83
5
Republic of Moldova
$1.12
30
United States
$4.17
43
New Zealand
$7.55
46
Australia
$9.73
61
Egypt
$24.34
63
South Africa
$34.37
64
Venezuela
$42.08
Source: Ookla household value index
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Broadband – Usage profiles
1 hour of instant messaging
0.25-1MB
1 hour of web browsing
1.5-25MB
Download 100 emails
1-10MB
1 hour Skype call
180MB
1 hour Skype video call
219MB
Download 1 photo
0.05-2MB
Download 1 MP3
3-8MB
Download 1 film trailer (720p)
50-100MB
1 software download
5-800MB
Download 1 film
700MB-1.5GB
Streaming 1 hour of video (STD) 100-250MB
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Streaming 1 hour of video (HD)
1-2GB
Streaming 1 hour of audio
60-200MB
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Broadband Internet – Access services
VGE
Launched – Phase 1 Dev.
complete
Strategic and
Business Accounts
In-Development
Public Sector
In-pipeline
VDSL
Business Partners
Large SME
FTTx
WC - BB
21 to 50
SME
VSC
Small SME
ADSL
51 to 100
SME
FWC
VSB
SoHo
1 to 20
SOHO
Broadband Internet
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Broadband Internet - BIA
Capped Shaped
Uncapped Shaped
Capped Unshaped
ADSL
ADSL
ADSL
Network
Broadband Internet – Access services
WC - BB
WC - BB
Launched – Phase 1 Dev.
complete
In-Development
VSB
In-pipeline
FWC
VDSL
FWC
VDSL
FTTx
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Access
VSC
Broadband Internet – Access services
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BIA over VSC - High Level Product Definition
•
Consists of
Satellite and
Internet network
•
Same internet
infrastructure used
for Business ADSL
•
Daily Fair Access
Policy (FAP)
•
Monthly CAP
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BIA over ADSL - High Level Product Definition
• Premium broadband internet service over ADSL
• Based on Telkom ADSL access
• Affordable internet connectivity
• Target market: SMEs & SOHOs
• Range of options:
– Capped or Uncapped
– Billion
• Flat rate billing
• VodaBiz Connect Portal – usage reports and top-ups
• Sales channels: Direct Sales & Partners
• Simple Sales Process
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BIA over ADSL – Capped (Shaped)
Business ADSL Capped – SHAPED or UNSHAPED ( Automated account
creation!)
•Specifically aimed at SoHo and SMME however many opportunities in corporate as
well
•Available in a blended model as standard, or Local only
•1GB, 3GB, 5GB, 10GB, 15GB and 20GB options available
•Cap
•Service is throttled to 16kbps
•Dynamic IP addresses
•Top up options 1GB and 3GB – VodaBiz Connect portal
•VB utilizes Billion 7404 CPE, however this is not a requirement!
•Low contentions
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•STATIC IP address available as value ad!
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BIA over Business ADSL – Uncapped Static IP
(Shaped)
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•
•
•
Specifically aimed at Corporate and larger SMME
Available in 384k, up to 1024k, up to 4096k, up to 8192k and up to 10240k
No variable billing issues
Static IP addresses (added benefit)
o 5 Usable (10 available on request as part of initial order)
• Pre-installation document makes for a plug & play type installation
o Available from your VB Account Manager
• FREE VBS supported CPE Billion 7404 VGOX, WiFi, 3G failover & VoIP
• Paid for optional Cisco 887 VAG, WiFi and 3G
• AUP – Acceptable Usage Policy
o Available from your VBS Account Manager on request or as part of the
service schedule
• Low contention ratio’s
• FREE .co.za domain registration (1 only)
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BIA over ADSL - Network and Service Architecture
Based on Telkom’s ADSL Network:
n
tio witch
a
reg ion S
g
Ag gat
AM ggr
SL 2 A
IP
D yer
La
SOHOs, SMMEs,
Corporate etc
ADSL
End Users
CPE
e
m
lko
Te
ec
nn
o
C
DSLAM
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c
da
o
V
om
d
an
r
d
Mi
Vodacom
Telkom Network
DSL Aggregation
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t
it
rcu
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Broadband Internet Access – BIA new structure
Remove
5 Static
IP’s
Remove
5 Static
IP’s
Remove
30%
AUP
New
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BIA over ADSL Capped price structure
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SMME Propositions
BIA over ADSL Uncapped price structure
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BIA over ADSL Uncapped basket price comparison
Average BIA+Adsl for 384,1M,4,8,10MBps
Average Buss Unc Mar13
R 2 338.13
Average Buss Unc 1 Apr13
R 1 778.84
Average Buss Unc 1 Sep13
R 1 502.00
Average Dyn Unc 1 Sep 13
R 998.00
Average Lite Unc 1 Sep 13
R 863.00
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BIA over ADSL– Uncapped Comparison Business
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BIA over ADSL– Routers
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•
•
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Price Adjustments – Sep
SME Proposition - Sep
New router Oct-Nov
BIA over other Access technologies
• Vsat
• FWC
• WC
• FTTx
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Thank you
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Mbps conversion to GiB
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