infOmars Training & Technology Solutions Sdn. Bhd
Unit 21 & 22, 1st Floor, Jaya Setia Square,
Jalan Berakas, BB2713 Brunei Darussalam
Question 1:
Select on the USB port in the illustration
shown below.
Question 2:
Match each Control Panel option with its
respective description of settings.
Description
Configuration of all hardware (I/O devices,
ports, etc). Ans: System
Monitor resolution, screen saver, desktop
background. Ans: Personalization
Configuration of energy use settings.
Ans: Power Options
Currency, number and date formats for
different countries.
Ans: Regional and Language
Option
Question 3:
What type of software is most likely to be
pre-installed on a new computer
A. Operating System software
B. Communication software for accessing the
Internet
C. Educational or training software such as online
tutorials
D. Productivity software such as a spreadsheet or
database
Question 4:
Match each name of the operating system
with its respective illustration
Description
Macintosh
Windows
Operating System
Question 5:
Match the name of each computer
component to its illustration shown below
Component
3. CPU box
6. Mouse
5. Keyboard
4. Monitor
1. CD drive
2. printer
Question 6:
What is the most
accurate file
description as shown
on the illustration
A. A data file located in the REPORT subfolder of
the DOCUMENTS folder
B. A data file located in the DOCUMENTS subfolder
of the REPORT folder
C. A program file located in the REPORT subfolder of
the DOCUMENTS folder
D. A program file located in the DOCUMENTS
subfolder of the REPORT folder
Question 7:
After installing an upgrade to a word processor,
documents created with earlier versions of the
program lose all of their original formatting.
What is the most likely cause of the problem?
A. Older document files become corrupted due
to the upgrade
B. Older documents are not compatible with the
new program version
C. The latest version of the word processor does
not support older printers
D. The computer’s OS prevents the new word
processor from being installed
Question 8:
Match each computer components with its
respective component purposes.
Component purposes
Computer Compnent
4. CPU
3. Power supply
1. Video accelerator
board
5. Sound card
2. Single inline memory
module (SIMM)
Question 9:
Click and drag each Control Panel option with its
respective description of settings.
Description
Interface elements (display, keyboard, mouse)
that help those with disabilities use the
computer. Ans: Ease of Access Center
Monitor resolution, screen saver, desktop
background. Ans: Personalization
Status of all software programs installed on
the computer. Ans: Programs and Features
Configuration of all hardware (I/P devices,
ports, etc). Ans: System
Option
Question 10:
What should be used to create a cover letter
template that can be merged with names and
addresses from a database or address book?
A.
B.
C.
D.
E.
Spreadsheet application
Word processing application
Graphics drawing application
Database management system
Desktop publishing application
Question 11:
Change the desktop background to LOGO. (do not
use Windows Explorer)
Ans: Click Start button -> Control Panel ->
Personalization
Question 12:
In the illustration above, the highlighted
information containing the name, address, and
telephone number of a client, is an example of a
database ______________.
A.
B.
C.
D.
Field
Query
Report
Record
Question 13:
What type of computer hardware only performs
useful functions when connected to a larger
system like a minicomputer or mainframe?
A. Terminal
B. Laptop personal
computer
C. Macintosh
D. Desktop personal
computer
Question 14:
Printing a letter written in a word processor is an
example _____________.
A.
B.
C.
D.
Reading
Inputting
Outputting
Processing
Question 15:
Click and drag each word-processing task to the
best describes the task. Each description can be
assigned two tasks.
Description
Task
Editing
Deleting a sentence (Editing)
Boldfacing text (Formatting)
Formatting
Changing margins (Formatting)
Moving a word (Editing)
Question 16:
If you are purchasing a PC that will be constantly
connected to a high-speed data network, what
device would you most likely need to install on
the computer?
A.
B.
C.
D.
E.
Router
Ethernet card
56k internal modem
Video accelerator board
Uninterruptible power supply
Question 17:
What system is an example of computer
hardware that is shared simultaneously by
multiple computers on a network?
A. Scanner connected to a desktop PC
B. Printer connected to all computers in a payroll
department
C. Personal home computer connected to a
television monitor
D. Projector connected to a laptop computer in a
conference room
Question 18:
What numbers do computers use as a basis to
store all data? (Choose two)
A.
B.
C.
D.
E.
0
1
2
3
4
Question 19:
Display a list of installed printers. (Do not use
Windows Explorer)
Ans: Start button -> Control Panel -> Hardware
and Sounds -> Printers
Question 20:
In the database shown above, the highlighted
containing all phone numbers held in the
database is an example of a database ________.
A.
B.
C.
D.
Field
Query
Report
Record
Question 21:
What device simultaneously connects a laptop
computer to a monitor, keyboard, mouse, printer,
and other devices on the desktop?
A.
B.
C.
D.
E.
Modem
SCSI port
PCMCIA port
Docking station
Network adapter
Question 22:
What term describes a legal assurance that a
computer will work as described in the product
documentation?
A.
B.
C.
D.
Warranty
User manual
Support agreement
Price/performance ratio
Question 23:
What operation will recognize data on a hard
drive to allow the computer to access data faster
and more efficiently?
A.
B.
C.
D.
Data backup
Virus checking
Volume labeling
Disk defragmentation
Question 24:
Automatically search all directories of the C:
drive for the file named TOURS. (do not save your
search)
Ans: Using Search button -> Type in filename
“TOURS”
Question 25:
Match the name of each type of computer to the
correct illustration.
Computer type
2. Laptop or notebook
3. Macintosh
1. PC desktop
Question 26:
Put the computer in Sleep mode. (do not use
CTRL-ALT-DEL)
Ans: Start button -> Click Sleep
Question 27:
Specifying that a spreadsheet will only display
information in which COUNTRY equals ITALY. This
is an example of ____________
A.
B.
C.
D.
Filling
Sorting
Filtering
Subtotaling
Question 28:
After using a new mouse for several months,
moving the mouse becomes difficult and its
pointer hard to control. What is the most likely
cause of this problem?
A. The mouse is dirty and needs to be
cleaned
B. Control panel settings for the mouse
have been changed
C. The mouse is unplugged or not
attached to the computer properly
D. There is a hardware conflict between
the mouse and some other input device
Question 29:
Match each computer output device to the
description of its common use of that device.
Output Device
3. Projector
2. Plotter
1. Mechanical
controller
Question 30:
Match each term to the its approximate number
of bytes of computer memory.
Term
3. Kilobyte (KB)
1. Gigabyte (GB)
2. Megabyte (MB)
Question 31:
Use the Windows function UNINSTALL to remove
the program WINZIP.
Ans: Select the program WINZIP -> Click the
“Uninstall or change a program”
Question 32:
What type of software includes components such
as Inbox and Outbox?
A.
B.
C.
D.
Financial
Multimedia
Web-page authoring
Electronic communication
Question 33:
Display a list of fonts installed on this computer.
Ans: Control Panel -> Personalization -> Fonts
Question 34:
When a computer is turned on, the first software
that is normally loaded from disk is _____
software.
A.
B.
C.
D.
E.
Utility
Application
Networking
Operating system
telecommunications
Question 35:
Match the name of each graphical user interface
element to its illustration of the element.
Interface
element
2. Window
3. Ribbon
4. Dialog box
1. Icon
5. Scroll bar
Question 36:
Which upgrade would normally cause the
greatest improvement in computer performance?
A.
B.
C.
D.
Updating the computer’s ROM BIOS
Increasing the size of the hard drive
Updating the computer’s OS
Replacing the computer’s microprocessor
with a faster one
E. Replacing the keyboard and mouse with
more ergonomic models
Question 37:
What is the purpose of a computer “device
driver”?
A. To monitor how often software accesses
a hard drive
B. To allow a computer to control devices
such as printers
C. To configure a laptop computer to run
longer on batteries
D. To manage memory used by different
software applications
Question 38:
After working with an organization’s help desk, it is
determined that new game software installed on a
computer is the source of frequent computer crashes. After
removing the game from the computer, the problem is
solved. What steps should be taken next? (Choose two)
A.
B.
C.
D.
E.
Avoid working on the computer when the problem occurred
Avoid installing similar software on the computer in the
future
Delete all e-mails and other documents or communications
related to the problem
Communicate the problem to others who may have the same
game installed on their computers
Install the game software on other people’s computers to
determine If the problem affects other machines
Question 39:
Match the name of each device to the danger
against which that device protects.
Device
2. Surge suppressor
3. Uninterruptible
power supply
1. Closed circuit
television
Question 40:
What are advantages of transferring files from one
computer to another by a network, rather than on
portable media, such as a CD, thumb drive or
diskette? (Choose two)
A.
B.
C.
D.
E.
Most computers are not able to read portable media
Files too large to fit onto portable media can be transferred
on a network
Files transferred by a network will not be exposed too
viruses or other dangerous programs
Network file transfer does not require the user to physically
transport media between computers
Files transferred by a network are guaranteed to be readable
by other computers on a network
Question 41:
Install Microsoft Office by running the SETUP
program from your computer’s DVD/CD-RW
drive. (do not open a second window)
Ans: Double click the DVD/CD-RW icon and run
the SETUP
Question 42:
Create a new folder named “MRT” on the
Windows Desktop
Ans: Right-click -> Create a New Folder
Question 43:
Match each step in the software development
process with the description of its process.
Step
2. Beta testing
3. Debugging
1. Quality
assurance
Question 44:
Display files in this folder as a list
Question 45:
What operating system does a user interact with
primarily by writing directly on the screen?
A.
B.
C.
D.
UNIX
Palm OS
Windows
Macintosh
Question 46:
Match the name of each graphical user interface
element to its illustration of the element.
Interface
element
4. Text
2. Select
1. Menu
5. Draw
Rectangle
3. Magnifier
/ Zoom
Question 47:
What operating system is illustrated
below:
A.
B.
C.
D.
Windows
Unix
Palm OS
Apple / Mac
OS
Question 48:
What is the most likely reason a user on a
network would not be able to change system
settings?
A. The operating system was incorrectly
installed on the user’s PC
B. System settings options are not available
for users on a network
C. The network operating system was
incorrectly installed on the server
D. The network manager has removed system
settings options from users
Question 49:
An office has three computers with the following
specifications:
Given software programs that have the following
installation requirements, which program can be
installed on all three computers listed above?
Ans: Program B
Question 50:
Which software controls the following
devices?
A. Word
Processor
B. Database
C. Utility Tools
D. Operating
System
?
Question 51:
A computer limits the number and type of
characters you can use to name a file created in
any application. This is most likely a limitation in
the computer’s ________________
A.
B.
C.
D.
Microprocessor
Operating System
Available memory
Network Security Settings
Question 52:
What hardware device uses “refresh rate” to
measure performance?
A.
B.
C.
D.
Monitor
Hard Disk
Central Processing Unit (CPU)
Random Access Memory (RAM)
Question 53:
When working on Windows, the pc does not allow
more than 3 programs to run at the same time; This
is due to which reason:
A.
B.
C.
D.
Not enough memory RAM
There is a virus infection
Not enough storage e.g Hard Disk
A limitation within the OS