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FINANCIAL AFFAIRS’ EMPLOYEE RECOGNITION – BRAVO
REDESIGN COMMITTEE MEMBERS
Your BRAVO Redesign Team
With assistance provided by Candy Schlueter and Joseph King
Gloria Alanis
Julie Alley
Brenda Clarke
Grant Accountant II
Financial Affairs
Coordinator
Budget Analyst III
Grants & Contracts
Financial Services
Financial
Services/Bursar
Budget Planning and
Development
Lori Contreras
Olinda Ongay
Payroll Specialist I
Inventory Clerk III
Payroll Services
Capital Assets &
Inventory
Marta Petiton
Robyn Rigney
Priscilla Ybarra
Admin Systems
Specialist I
Disbursements and
Travel Specialist II
Accountant I
Mgmt Reporting
Admin Systems
Disbursements &
Travel Services
Accounting Services
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GUIDING PRINCIPLES AND THE NEW BRAVO! AWARD
Employee Recognition Program Redesign – BRAVO and the Business Affairs’ Guiding Principles
The new Financial Affairs Rowdy Bravo Award
(BRAVO) is based on the
Business Affairs Brand: Your Partner for Successful
Solutions
Brand Promise: We are committed to helping you
achieve your goals through excellence in service — every
person, every day, every job.
Each nomination must meet at least one of the
Business Affairs Guiding Principles :
- We RESPECT and care for each other;
- We PARTNER to deliver excellent service;
- We VALUE and empower people;
- We CREATE positive change; and
- We DO the right thing.
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FINANCIAL AFFAIRS EMPLOYEES ARE THE BEST!
Define BRAVO Employee Characteristics
WHO IS A BRAVO EMPLOYEE?
 A person who is a contributor to the
success of Financial Affairs, Business
Affairs and the university community in
any number of ways
 A person who embraces the Business
Affairs Guiding Principles
 A person who embodies the BRAVO
attributes (identified on next slide)
These employees represent the spirit of the
Financial Affairs BRAVO program.
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(We Partner to Deliver Excellent Service)
B – behavior, bountiful and brave;
BRAVO – V
V – value, vested and volunteers;
Behavior reflective of EXCELLENT customer
service, manners, and performance
VALUE the contributions of others
Vested interest in staff development/self
improvement
Bountiful and giving of their time (helpful,
inventive, sharing knowledge); PARTNERING
Volunteers time and knowledge
Brave/courageous in thinking outside the box
BRAVO – R
(We Value and Empower People)
(We Respect and Care for Each Other)
R – recognizes, RESPECTFUL and Responsive;
Recognizes need and takes initiative
Respectful towards everyone
BRAVO – O
Responsive to fellow employees and customers
(We Do the Right Thing)
O – objective, observant and operates; DO THE RIGHT THING
Objective and fair
BRAVO – A
(We Create Positive Change)
Observant and compliant with policies and
procedures
A – adaptability, actively and attitude;
Adaptability/Ability to adapt to changes
Operates within ethical boundaries
Actively engaged in pursuing and producing the
best; imaginative and CREATIVE
Attitude that embraces positive change and
supports our mission
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WHAT IS BRAVO! AND WHAT DOES IT STAND FOR?
BRAVO- B
WHO CAN BE NOMINATED?
BRAVO – Nomination Eligibility / BRAVO Gold Star
WHO IS ELIGIBLE FOR NOMINATION
 Any Financial Affairs employee up to, and
including, directors
 Nominations can be for individuals or teams
 Every nomination will be acknowledged with a
BRAVO Gold Star; nominee, nominator and
supervisor will receive notification when an
employee has been nominated
 EVERY Nominee will receive BRAVO Gold Star
(sent to supervisor to present to employee)
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SNAPSHOT OF NOMINATION FORM
Snapshot of BRAVO Nomination Form. Please check out the Website at your convenience.
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NOMINATION PROCESS
 Anyone (Financial Affairs employee, UTSA employee,
students) can submit a nomination for a Financial Affairs
employee (individual or team) doing something which
nominator feels should be recognized
 A nominee may receive more than one nomination during
each nomination period
 One of the biggest changes to the program is the
Nomination form
 Monthly emails will be sent to ALL Financial Affairs
employees during each 3-month period as a reminder to
submit nominations
 Submit Nomination(s) using the online Nomination form at
anytime throughout each nomination period
 Nominee must meet a minimum of ONE of the
Criteria/Attributes identified earlier in this PPT and on the
Nomination Form
 Each nominator will receive an automatic acknowledgement
when nomination is submitted
 Financial Affairs ASO (Candy Schlueter) will monitor the
Financial Affairs email weekly to check for nominations
 EVERY Nominee will be presented a “BRAVO Gold
Star” from their department director.
1st Quarter: (September – November)
Review of nominations and Recognition will
take place in December
2nd Quarter: (December – February)
Review of nominations and Recognition will
take place in March
3rd Quarter: (March – May)
Review of nominations and Recognition will
take place in June
4th Quarter: (June – August)
Review of nominations and Recognition will
take place in September
 NOTE: Nominations can be submitted at any
time during the 3 months; the recognition of the
top 2 nominees will take place during the
following month (see above bullet for nomination
and recognition/presentation schedule)
 Supervisor will receive email indicating his/her staff
person has been nominated
 Nominator will receive a “thank you for submitting
a nomination” email
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NOMINATION PROCESS
BRAVO – Nomination / Recommendation Process
NEW NOMINATION FORM (on Financial Affairs website)
 More user-friendly; less intimidating; less time-consuming than previous programs
 Check boxes are provided along with a section for nominator to provide specific details to support
the nomination
 Clearer description of nomination criteria
 Identified on the actual Nomination Form as well as in the program description
 Selection boxes to match criteria/attributes for nomination
 Click and select” the criteria/attributes that nominator feels apply to this specific nomination
 Additional details pertaining to nomination are to be entered in the Description box on the form
 Click here to access the Nomination Form
ANY day is the right day to submit a nomination!
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THE NEW USER-FRIENDLY NOMINATION FORM
BRAVO – Nomination Form
BRAVO AWARD RECIPIENT SELECTION PROCESS
Recognition Selection Committee will consist of 5 Financial
Affairs employees:
 3 Non-Supervisor (one from the Redesign
Committee)
 2 supervisors
 Committee members will serve for one year (4
quarterly presentations)
Recognition Selection Committee will perform the
following functions, with the assistance of ASO II
(Candy Schlueter):
 Review all nominations received during
nomination period
 Recommend top 2 nominations for the
BRAVO Award, and forward those onto
Associate VP for Financial Affairs. This
process will be based on “strength” of
nominations (this is where the additional
information provided in the Description Box
on the Nomination Form will be very
helpful)
Associate VP for Financial Affairs will review
the top 2 nominations forwarded by the
Recognition Selection Committee and decide
which one will receive the BRAVO Award
 How will winners be recognized?
 BRAVO winner will receive a Financial Affairs shirt plus a
Rowdy Dollar card to be used at any venue across campus
(Gift cards are taxable income to employees)
 BRAVO winner will also receive a framed certificate
 Certificate will be prepared by Financial Affairs ASO
II (Candy Schlueter)
 BRAVO winner will receive a copy of their
nomination
 The runner up will receive a Rowdy Dollar card to be used
at any venue across campus
 Top 2 nominees will receive a Rowdy Dollar Card
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THE UNIVERSITY OF TEXAS AT SAN ANTONIO
BRAVO – Recommendation / Selection Process
BRAVO AWARD PRESENTATION PROCESS
Recognition / Presentation
 What makes for a good celebration?
 Food, recognition, group involvement, a
“party” atmosphere
 How will the recognition/presentation take place?
 Department Director will be notified in
advance to assist in planning
 Department Director will provide celebratory
goods (food, cookies, etc.)
 Recipient’s name will be posted to the
Financial Affairs’ website; with one or two
lines of their nomination - identifying the
Guiding Principle attributes that
contributed to their selection as the
BRAVO Award winner
 Associate VP for Financial Affairs, ASO II and
Communications Manager will join the recognition
 Award, certificate and balloons will be presented to
winner in front of fellow teammates
Acknowledge your fellow Financial Affairs employees by submitting a nomination
for a job well-done!
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THE UNIVERSITY OF TEXAS AT SAN ANTONIO
BRAVO – – Award Presentation Process
BRAVO
Presented to
Staff Name
Congratulations! Financial Affairs recognizes you for your outstanding
achievements!
You are being recognized for exemplifying the Business Affairs Guiding Principles of Partnering to
deliver excellent service.
_____________________________________________________
Manager’s Name
___________________________________________________
Lenora Chapman, Interim Associate VP, Financial Affairs
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BRAVO CERTIFICATE
The University of Texas at San Antonio
THE UNIVERSITY OF TEXAS AT SAN ANTONIO
Questions?
Contact Candy Schlueter x 4210 or Joseph King x 7041 if you
have any questions on the BRAVO Employee Recognition
program.
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